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Polish Customer Service Jobs (NOW HIRING)

Sila Services

Customer Service Representative

Weymouth, MA · On-site

$25 - $30/hr

A polished and professional demeanor. Self-motivation and discipline. An ambitious and competitive nature. Highly evolved customer service skills. A working knowledge of Microsoft office and computer ...

Sila Services

Customer Service Representative

Weymouth, MA · On-site

$25 - $30/hr

... polished and professional demeanor. • Self-motivation and discipline. • An ambitious and competitive nature. • Highly evolved customer service skills. • A working knowledge of Microsoft ...

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How much do polish customer service jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for polish customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Polish Customer Service position, and why are they important?

To thrive as a Polish Customer Service representative, you need fluency in Polish and English, strong communication skills, and prior experience in customer support or a related field. Familiarity with CRM software, ticketing systems, and basic troubleshooting tools is often required. Outstanding interpersonal skills, patience, and problem-solving abilities help you excel in resolving customer concerns and building rapport. These qualities ensure efficient and positive customer interactions, enhancing overall satisfaction and retention for the company.

What is a Polish Customer Service job?

A Polish Customer Service job involves assisting customers who speak Polish, addressing their inquiries, resolving issues, and providing support via phone, email, or chat. This role requires fluency in Polish and often English, along with strong communication and problem-solving skills. Responsibilities may include processing orders, handling complaints, and ensuring customer satisfaction. It is a key role in maintaining positive customer relationships for businesses operating in Polish-speaking markets.

What are some common challenges Polish Customer Service representatives face, and how can they be addressed?

Polish Customer Service representatives often handle high volumes of inquiries and must accurately address customer needs in both Polish and English, which can be challenging during peak times. Navigating cultural nuances, technical issues, and varied customer expectations requires adaptability and quick thinking. Many companies provide training sessions, knowledge bases, and strong team support to help you manage these challenges effectively. Proactively seeking feedback and regularly updating your skills can also help you continually improve your performance and satisfaction in the role.

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Polish Customer Service jobs near you

Bilingual Insurance Customer Service - Polish

John Garfinkel - State Farm Agency

Brooklyn, NY

$16.75 - $21/hr

Full-time, Part-time, Contractor

PTO

Posted 15 days ago

Job description

State Farm Agency, located in Brooklyn, NY has an immediate opening for a part-time or full-time Bilingual (Polish/English) Customer Service - Team Member. Insurance experience is not required as we will provide training.


We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.


Responsibilities

  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification


What we provide

  • Base plus Commission/Bonus
  • Paid Time Off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office


Requirements

  • Bilingual Polish/English (required)
  • Property & Casualty license (must be willing to obtain prior to start date)
  • Must be able to work in office 5 days a week (part-time or full-time)
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Ability to multi-task
  • Ability to effectively relate to a customer


If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.