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Peloton Customer Service Jobs (NOW HIRING)

Peloton

Peloton Expert (Part-Time) -Perimeter Mall

Atlanta, GA · On-site

$14.50 - $17.25/hr

Above all, our Peloton Experts are strong communicators who are able to understand the needs of ... Maximize sales through excellent customer service, product knowledge, and merchandise presentation

Peloton

Manager, Demand Planning

New York, NY · On-site

$139K - $169K/yr

... customer service levels, and support company revenue goals. YOUR DAILY IMPACT AT PELOTON * Maintain rolling demand forecasts using historical data and market trends * Facilitate the monthly Pre ...

Peloton

Store Manager - Woodfield Mall

Chicago, IL · On-site

$71K - $81K/yr

ABOUT THE ROLE As a Peloton Store Manager, you lead sales, operations, and customer experience for ... Access to mental health services * 401k, tuition reimbursement and student loan paydown plans

Peloton

Site Reliability Engineer

New York, NY · On-site

$176K - $209K/yr

... of customers all over the world. Peloton is looking for a Site Reliability Engineer with an ... We work with Amazon Web Services, Chef, Python, Ubuntu, Nginx, Jenkins, and Terraform YOU BRING TO ...

Peloton

Site Reliability Engineer

New York, NY · Hybrid

$62.25 - $82.75/hr

... of customers all over the world. Peloton is looking for a Site Reliability Engineer with an ... We work with Amazon Web Services, Chef, Python, Ubuntu, Nginx, Jenkins, and Terraform YOU BRING TO ...

Peloton

Copywriter II

New York, NY · On-site

$106K - $125K/yr

From full 360 campaigns to CRM, promo, and performance - we need someone who sees creative ... for services related to recruitment or training. Peloton does NOT charge any application ...

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How much do peloton customer service jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for peloton customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Peloton Customer Service representative?

Peloton Customer Service representatives handle a variety of tasks each day, such as responding to member inquiries via phone, email, and chat, troubleshooting technical issues with Peloton equipment or software, and assisting with billing and account questions. They work closely with other team members and departments to resolve more complex issues and ensure a seamless customer experience. Additionally, representatives document customer interactions and use internal systems to track and follow up on cases. This role often involves multitasking and requires a proactive approach to addressing customer needs efficiently and professionally.

What are the key skills and qualifications needed to thrive in the Peloton Customer Service position, and why are they important?

To thrive as a Peloton Customer Service representative, you need strong communication abilities, problem-solving skills, and experience in customer support, often demonstrated through prior roles or relevant training. Familiarity with CRM platforms like Salesforce, live chat software, and basic troubleshooting tools for fitness hardware and software is typically required. Empathy, patience, and resilience are valued soft skills that help manage complex customer inquiries and ensure a positive experience. These competencies are crucial for delivering high-quality support, representing the Peloton brand, and maintaining customer satisfaction in a fast-paced, tech-driven environment.

What is a Peloton Customer Service job?

A Peloton Customer Service job involves assisting customers with inquiries about Peloton products, memberships, and troubleshooting issues. Representatives provide support via phone, chat, or email, ensuring a positive customer experience. They help with orders, technical issues, billing concerns, and general product guidance. Strong communication and problem-solving skills are essential for this role.

More about Peloton Customer Service jobs
What cities are hiring for Peloton Customer Service jobs? Cities with the most Peloton Customer Service job openings:
What are the most commonly searched types of Peloton Customer Service jobs? The most popular types of Peloton Customer Service jobs are:
What states have the most Peloton Customer Service jobs? States with the most job openings for Peloton Customer Service jobs include:
What job categories do people searching Peloton Customer Service jobs look for? The top searched job categories for Peloton Customer Service jobs are:
Peloton Customer Service jobs near you
Infographic showing various Peloton Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, and 21% Part Time. Highlights an 89% Physical, and 11% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Peloton Expert (Part-Time) - Ridgedale

Peloton Expert (Part-Time) - Ridgedale

Peloton

Minneapolis, MN

Other

Posted 12 days ago

Job description

ABOUT THE ROLE

Upbeat, hardworking, and results-driven, our Peloton Experts are the front-line business drivers in Peloton's retail showrooms. They exhibit a keen knowledge of our product, services, and company. Above all, our Peloton Experts are strong communicators who are able to understand the needs of their clients, build long-lasting relationships with these clients and build a solid network for sales.

YOUR DAILY IMPACT AT PELOTON

  • Focus on achieving and exceeding individual sales goals

  • Maximize sales through excellent customer service, product knowledge, and merchandise presentation

  • Proactively utilize Salesforce to record and maintain client information and preferences to drive your business

  • Develop a deep knowledge and understanding of Peloton's products and brand image

  • Phone and email outreach to both established and developing clients to communicate updates, events, and follow-up

  • Provide outstanding customer service at all times

  • Work professionally with fellow sales specialists in a team environment

  • Help to maintain visual/physical standards of store

YOU BRING TO PELOTON

  • Prior sales experience - preferably in a customer-focused environment

  • Entrepreneurial spirit with a desire to exceed sales goals

  • Enthusiastic, energetic, and personable professional demeanor

  • Excellent written and verbal communication skills

  • Ambitious, hardworking and team-oriented

  • An appreciation of fitness and a balanced lifestyle

  • High school graduate or equivalent

  • Must be able to work nights, weekends, and holidays

  • Proficiency with MS applications (Word, Excel, etc), Apple Products, and Salesforce a plus

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