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How much do peer support worker jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for peer support worker in the United States is $19.72, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.

What are Peer Support Workers?

Peer Support Workers are individuals who use their lived experience with mental health, substance use, or other life challenges to support others going through similar situations. They provide emotional support, share their personal experiences, and help others navigate resources and recovery. Peer Support Workers often work in mental health services, addiction treatment programs, hospitals, and community organizations. Their role is to inspire hope, foster empowerment, and help reduce stigma by connecting on a personal level.

What is the difference between Peer Support Worker vs Mental Health Counselor?

AspectPeer Support WorkerMental Health Counselor
CredentialsTypically requires a peer support certification or lived experienceRequires a master's degree in counseling or psychology and licensure
Work EnvironmentCommunity organizations, mental health clinics, hospitalsPrivate practices, clinics, hospitals, mental health facilities
Employer & IndustryNonprofits, healthcare providers, mental health agenciesHealthcare institutions, private practices, hospitals
Primary FocusProviding peer support, advocacy, and encouragementDiagnosing, treating, and counseling clients with mental health issues

While both roles support mental health, Peer Support Workers focus on peer-led support and lived experience, whereas Mental Health Counselors provide clinical therapy and diagnosis. Understanding these differences helps in choosing the right career path or service.

What are the key skills and qualifications needed to thrive as a Peer Support Worker, and why are they important?

To thrive as a Peer Support Worker, you typically need lived experience with mental health or substance use challenges, basic counseling skills, and a peer support certification or relevant training. Familiarity with documentation systems, recovery-oriented tools, and crisis intervention protocols is often required. Strong listening, empathy, and boundary-setting skills help build trust and encourage recovery in others. These competencies are critical for providing relatable, effective support and fostering hope among peers facing similar challenges.

How does a Peer Support Worker typically collaborate with clinical staff and other support professionals?

Peer Support Workers often work closely alongside clinical teams, such as social workers, therapists, and nurses, to help bridge the gap between clients and healthcare providers. They contribute their lived experience to offer unique insights, advocate for client needs, and help clients navigate available resources. Collaboration usually involves regular team meetings, shared care planning, and open communication to ensure a holistic approach to each individual's recovery. This teamwork fosters a supportive environment where clients can benefit from both professional expertise and personal empathy.
More about Peer Support Worker jobs
What cities are hiring for Peer Support Worker jobs? Cities with the most Peer Support Worker job openings:
What states have the most Peer Support Worker jobs? States with the most job openings for Peer Support Worker jobs include:
What job categories do people searching Peer Support Worker jobs look for? The top searched job categories for Peer Support Worker jobs are:
Peer Support Worker jobs near you
Infographic showing various Peer Support Worker job openings in the United States as of May 2026, with employment types broken down into 73% Full Time, 22% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,023 per year, or $19.7 per hour.
Peer Support Specialist - Fully Remote in New Mexico

Peer Support Specialist - Fully Remote in New Mexico

PROTOCALL SERVICES INC.

Albuquerque, NM • Remote

$20.85/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 28 days ago

Job description

Benefits

  • Medical, dental, life insurance, 401k, STD/LTD and EAP services.

  • PTO package that earns up to 4 weeks of vacation during your first year.

  • Company-matched student loan repayment

 

Educational and Licensing Requirements: 

  • High school Diploma or GED

  • Certified Peer Support Worker, Family Peer, Wraparound or Equivalent.

  • Accepted certifications, CFPSW, CPSW, and CWF or Equivalent

  • Current experience as a peer and willingness to acquire certification in accordance with all applicable laws and regulations.

Overview Role of a Peer Support Specialist: 

  • Working from home maintaining HIPAA compliance and focus requiring distraction-free private office space

  • Speak with callers over the phone connecting with people

  • Building rapport and client engagement

  • Provide available resources or information needed

  • Remaining calm and professional while multi-tasking while supporting callers

Protocall Services is a national leader in crisis intervention providing effective solutions and resources 24 hours a day, 7 days a week. They have received national recognition for outstanding workplace culture and have been awarded the Top Workplaces designation for 2020 and 2022. This role will include working holidays and weekends as people are in need of peer support 365 days a year. The primary work schedule for peer support is 3:30PM to 11:30PM Mountain Time (MT).

Working with Protocall Services you will engage with the New Mexico Crisis and Access Line (NMCAL) connecting with dynamic, diverse people seeking support with a variety of experiences. You will build empowering peer relationships with individuals who are in search of someone who will listen. You will work with and grow a connection with people as someone who has walked a similar path. You will offer hope, as well as recovery and support services, while sharing your lived experience with each person who reaches out to the New Mexico Peer-to-Peer Warmline.

Our Peer Support Specialists work closely with one another as the Warmline is a unique, structured environment; taking part in ongoing meetings, training and team building activities. You will also handle confidential information professionally and a continued commitment to your own recovery is essential for this role. If you are seeking an opportunity to shine and demonstrate the power of hope and the possibility of change, then we are interested in getting to know you!

 

* Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different.*

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