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Pbx Jobs (NOW HIRING)

West Anaheim Medical Center

PBX Operator

Anaheim, CA · On-site

$26.70/hr

Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors ...

Sandia Resort and Casino

LEAD PBX OPERATOR

Albuquerque, NM · On-site

$19.62 - $22.08/hr

Position Summary The Lead PBX Operator will operate efficiently and oversee other operators on the company phone switchboard to assist callers and make proper telephone connections. The Lead monitors ...

The Pueblo of Sandia

LEAD PBX OPERATOR

Albuquerque, NM · On-site

$19.62 - $22.08/hr

Position Summary The Lead PBX Operator will operate efficiently and oversee other operators on the company phone switchboard to assist callers and make proper telephone connections. The Lead monitors ...

Montage Hotels & Resorts

PBX Operator

Bluffton, SC · On-site

PBX Operator SUMMARY The PBX Operator functions as the heartbeat for the hotel, processing all incoming and outgoing communications. We are seeking a motivated and customer service oriented PBX ...

Everline Resort & Spa

PBX Operator

Olympic Valley, CA · On-site

The PBX Operator is responsible for providing exceptional telephone and communication services to resort guests, visitors, and colleagues while serving as an important point of contact for the ...

Everline Resort & Spa

PBX Operator

CA · On-site

$25/hr

The PBX Operator is responsible for providing exceptional telephone and communication services to resort guests, visitors, and colleagues while serving as an important point of contact for the ...

Baptist Health

PBX Operator - PRN

Lexington, KY · On-site

Summary The PBX/Switchboard Department serves as the central communication hub for Baptist Health Lexington, supporting patients, visitors, team members, and clinical staff across the hospital. The ...

CommonSpirit Health

PBX Operator

Prescott, AZ

As a PBX Operator, you will be responsible for all operations related to the hospital's Communications and Security Systems. Daily, you will demonstrate behavior consistent with the Core Values ...

Yavapai Regional Medical Center

PBX Operator

Prescott, AZ · On-site

$18 - $22.19/hr

Job Summary and Responsibilities As a PBX Operator, you will be responsible for all operations related to the hospital's Communications and Security Systems. Daily, you will demonstrate behavior ...

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Pbx information

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$10

$19

$27

How much do pbx jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for pbx in the United States is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.88 per hour, depending on experience, location, and employer.

What is a PBX operator?

PBX operators are professionals who manage a private branch exchange (PBX) telephone system within an organization. They handle incoming and outgoing calls, transfer calls to the appropriate departments or individuals, and provide information to callers. PBX operators may also perform administrative tasks such as taking messages, updating directories, and troubleshooting basic phone system issues. Their role is crucial in ensuring smooth and efficient communication within a company.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and basic office equipment is typically required. Outstanding customer service, patience, and the ability to stay calm under pressure distinguish top performers in this role. These skills ensure efficient call management, positive caller experiences, and smooth information flow within an organization.

What are some common challenges faced by PBX operators and how can they be addressed?

PBX operators often face challenges such as managing high call volumes, accurately routing calls under time pressure, and maintaining professionalism during difficult interactions. Staying organized and familiarizing oneself with the phone system's features can help streamline call handling. Effective communication skills and remaining calm during peak hours are essential for addressing these challenges, and many organizations provide training and support to help operators succeed in this fast-paced environment.

What is the difference between Pbx vs Call Center Agent?

AspectPbxCall Center Agent
Required CredentialsTechnical certifications, telecom knowledgeCustomer service training, communication skills
Work EnvironmentTelecom systems, office settingsCall centers, customer support centers
Employer & Industry UsageTelecom companies, IT departmentsCustomer service, sales, support industries
Common Search & Comparison IntentTechnical roles, telecom systemsCustomer interaction, support roles

While Pbx specialists focus on managing private branch exchange systems and telecom infrastructure, Call Center Agents primarily handle customer interactions and support. Both roles are essential in communication industries but differ in technical complexity and daily tasks.

How do I become a PBX operator?

To become a PBX operator, candidates typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are beneficial. Some employers may prefer candidates with previous experience in customer service or administrative roles.
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Pbx jobs near you
Infographic showing various Pbx job openings in the United States as of August 2026, with employment types broken down into 5% As Needed, 64% Full Time, 20% Part Time, 5% Temporary, 4% Contract, and 2% Nights. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $41,593 per year, or $20 per hour.

PBX Operator

West Anaheim Medical Center

Anaheim, CA • On-site

$26.70/hr

Contractor

Re-posted 17 days ago

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! West Anaheim Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference. Founded in 1964, West Anaheim Medical Center is a 219-bed acute-care hospital dedicated to providing the community with high-quality, compassionate healthcare. Key services include general medical and surgical inpatient care and treatment, emergency services, surgical services, behavioral health, comprehensive heart center, and diagnostic imaging. For more information visit www.westanaheimmedctr.com.

Responsibilities

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. High School Diploma or Equivalent required (effective 4/1/14 for all new hires) 2. Previous PBX experience preferred.3. Previous experience in office or receptionist.4. Effective written, verbal communication, and interpersonal skills5. Ability to multi-task, prioritize needs to meet required timelines6. Analytical and problem-solving skills7. Customer Services experience preferred.

Pay Transparency

West Anaheim Medical Center offers competitive compensation and a reasonable compensation estimate for this role is $26.70 to $26.70. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment StatusPer DiemShiftVariableEqual Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Privacy Notice

Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf

Employment Type: CONTRACTOR

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