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Pbx Operator Switchboard Operator Jobs in Arizona

Remington Hotels

Front Office Supervisor

Phoenix, AZ · On-site

... PBX operators. * Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time. * Accurately manage and operate the MICROS system at the front ...

Banner Health

Communication Representative

Tucson, AZ · On-site

Previous experience with handled high volume calls as a Switchboard Operator, Front Desk Receptionist or Scheduler in healthcare is highly preferred but not required. Experience working overnights is ...

Bannerhealth

Communication Representative

Tucson, AZ · On-site

Previous experience with handled high volume calls as a Switchboard Operator, Front Desk Receptionist or Scheduler in healthcare is highly preferred but not required. Experience working overnights is ...

Banner Health

Communication Representative

Tucson, AZ · On-site

Previous experience with handled high volume calls as a Switchboard Operator, Front Desk Receptionist or Scheduler in healthcare is highly preferred but not required. Experience working overnights is ...

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All JobsPbx Operator Switchboard Operator JobsPbx Operator Switchboard Operator Jobs in Arizona

Pbx Operator Switchboard Operator information

See Arizona salary details

$8

$15

$20

How much do pbx operator switchboard operator jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for pbx operator switchboard operator in Arizona is $15.68, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.55 per hour, depending on experience, location, and employer.

What is a PBX operator switchboard operator?

PBX Operators, also known as Switchboard Operators, are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization. They operate a telephone switchboard or a Private Branch Exchange (PBX) system to connect callers to the appropriate department or individual. Additionally, they may provide information, take messages, and handle emergency calls, ensuring efficient communication within the company. Their role is essential for maintaining seamless internal and external communication and often includes administrative tasks.

What are the key skills and qualifications needed to thrive as a PBX operator switchboard operator?

To thrive as a PBX/Switchboard Operator, you need excellent verbal communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and office productivity tools is typically required. Outstanding customer service abilities, patience, and the capacity to multitask make someone stand out in this role. These skills are crucial to ensure efficient call management, positive caller experiences, and seamless communication within the organization.

What are some common challenges faced by PBX operator switchboard operators, and how can they be managed effectively?

PBX/Switchboard Operators often handle a high volume of calls, which requires maintaining composure and professionalism under pressure. Managing multiple lines simultaneously and accurately transferring calls can be challenging, especially during peak hours. Effective communication skills, familiarity with the phone system, and strong multitasking abilities are essential for success. Employers typically provide training on the specific switchboard systems used, and operators are supported by team leads or supervisors to ensure smooth call flow and customer satisfaction.

What is the difference between Pbx Operator Switchboard Operator vs Receptionist?

AspectPbx Operator Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and operates switchboardsGreets visitors, answers calls, and performs administrative tasks
Work EnvironmentOffice settings, call centers, corporate environmentsFront desk, office reception areas
Required SkillsCommunication, multitasking, familiarity with phone systemsCommunication, customer service, organizational skills

The main difference between a Pbx Operator Switchboard Operator and a Receptionist lies in their primary responsibilities. Pbx Operators focus on managing phone systems and call routing, while Receptionists handle visitor interactions and general administrative duties. Both roles require strong communication skills and are commonly found in office environments, but their specific functions differ significantly.

Is being a Pbx Operator Switchboard Operator a stressful job?

Being a Pbx Operator Switchboard Operator can be stressful during busy periods when handling multiple calls and urgent requests. The role requires strong communication skills, attention to detail, and the ability to manage high call volumes efficiently. However, the level of stress varies depending on the work environment and workload management.

What are popular job titles related to Pbx Operator Switchboard Operator jobs in Arizona?

For Pbx Operator Switchboard Operator jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Pbx Operator Switchboard Operator jobs in Arizona look for?

The top searched job categories for Pbx Operator Switchboard Operator jobs in Arizona are:

What cities in Arizona are hiring for Pbx Operator Switchboard Operator jobs?

Cities in Arizona with the most Pbx Operator Switchboard Operator job openings:

Pbx Operator Switchboard Operator jobs near you
Infographic showing various Pbx Operator Switchboard Operator job openings in Arizona as of August 2026, with employment types broken down into 45% Full Time, 53% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $32,624 per year, or $15.7 per hour.

RN Transfer Center

Northern Arizona Healthcare Corporation

Flagstaff, AZ • On-site

$38.32 - $57.48/hr

Full-time

Re-posted 4 days ago

Northern Arizona Healthcare rating

8.0

Company rating: 8.0 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

90th of 898 rated healthcare providers

Job description

Overview

The RN Transfer Center, under the supervision of the Director and/or Clinical Manager, is responsible for facilitating admissions/transfers to and within NAH. S/he maintains the Physician Referral Line service to provide timely access to area specialists as needed. S/he will direct, delegate, and coordinate the process needed for patient access NAH. S/he follows accepted nursing practice, policy, and procedures. S/he performs procedures that are within the scope of department and nursing practice. S/he seeks assistance and support when necessary, assists in data collection, and facilitates admissions or transfer of patients for patient care. Maintains accountability for own practice and those functions s/he delegates. Within a specified work period, plans and coordinates patient placement and physician consults.


Responsibilities

Administrative
* Updates Daily Bed Poll in accordance with Emergency Management Systems.

* Clerical duties to include: use of computer systems and applications, faxing, scanning, printing, etc.

* Assists with ensuring the physician on call roster is kept up-to-date.
Patient Care
* Obtains pertinent medical history and information from referring physician.

* Prioritizes and problem solves to meet changes in patient needs with regard to admission/transfer/resource availability.

* Makes appropriate specialist referrals per the Single Provider Acceptance policy.

* Collaborates with House Supervisor to ensure the level of care and resources are available for patient acceptance.

* Communicates with referring facilities regarding updates, changes, transport, etc.

* Coordinates wait and return visits.
Data/Reporting
* Ensures that data entry into Cerner applications, and Transfer Center software is accurate and timely.

* Completes a thorough and timely record of all admissions and transfers

* Reports hospital deaths to the PBX operator and House Supervisor, per FMC policy.

* Assists in data collection and reporting as needed.

* Responsible for sending out inpatient STEMI alerts in a timely manner.
Bed Placement
* Collaborates with the House Supervisor in the placement or transfer of patients.

* Makes appropriate admission status assignments, taking into account diagnostic tests, labs, etc.

Compliance/Safety
* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.

* Completes all company mandatory modules and required job-specific training in the specified time frame.

* Responsible for reporting any safety-related incident in a timely fashion through the Vigilanz tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.

* Adheres to regulatory and organizational standards, to include policies and procedures.


Qualifications


Education:

Graduate of accredited School of Nursing- Required

BSN- Preferred


Certification & Licensures:

Active, unrestricted, Arizona RN License or valid, participating compact license- Required

BLS (American Heart Association)- Required


Experience:

Three years acute care experience- Required

Call center/Transfer Center experience- Preferred

Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.

What Northern Arizona Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Northern Arizona Healthcare logo

About Northern Arizona Healthcare

Sourced by ZipRecruiter

Northern Arizona Healthcare (NAH) is a preeminent health service provider headquartered in Flagstaff, Arizona, US. Founded on an unwavering commitment to deliver compassionate, world-class care, NAH is a key player in the healthcare industry. The key services include cardiology, oncology, emergency services, surgery, women's health services, among others. With operations established over a century ago, it started serving the community in Flagstaff since 1911 before expanding to other locations. NAH's mission lodges the cornerstone that every individual should have access to top-quality, cost-effective health care. NAH's achievements range from national recognitions in patient safety to infrastructure development, like the opening of the new Children’s Health Center, highlighting their commitment to toddler health.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Flagstaff, AZ, US

Year founded

1936

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