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Pbx Operator Switchboard Operator Jobs in Arizona

Pyramid Global Hospitality

Front Desk Agent

Scottsdale, AZ · On-site

$14.25 - $18/hr

The ability to understand the tasks performed by a PBX Operator, Reservationists, Concierge, Room Attendant, Houseperson, Valet, and Bell person. * The ability to handle Hotel emergency procedures ...

Benchmark

Front Desk Agent

Scottsdale, AZ

$14.25 - $18/hr

The ability to understand the tasks performed by a PBX Operator, Reservationists, Concierge, Room Attendant, Houseperson, Valet, and Bell person. * The ability to handle Hotel emergency procedures ...

Sonsoft Inc

VOIP TECHNICAL SUPPORT

Tempe, AZ · On-site

Customer Premise Equipment such as PBX, routers, - VOIP - DSUs - CSUs - channel banks : 3 Years ... Experience with one or more of Operating Systems (Windows, UNIX, and Mac OS) * A strong working ...

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All JobsPbx Operator Switchboard Operator JobsPbx Operator Switchboard Operator Jobs in Arizona

Pbx Operator Switchboard Operator information

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How much do pbx operator switchboard operator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for pbx operator switchboard operator in Arizona is $15.68, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.55 per hour, depending on experience, location, and employer.

What is a PBX operator switchboard operator?

PBX Operators, also known as Switchboard Operators, are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization. They operate a telephone switchboard or a Private Branch Exchange (PBX) system to connect callers to the appropriate department or individual. Additionally, they may provide information, take messages, and handle emergency calls, ensuring efficient communication within the company. Their role is essential for maintaining seamless internal and external communication and often includes administrative tasks.

What is the difference between Pbx Operator Switchboard Operator vs Receptionist?

AspectPbx Operator Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and operates switchboardsGreets visitors, answers calls, and performs administrative tasks
Work EnvironmentOffice settings, call centers, corporate environmentsFront desk, office reception areas
Required SkillsCommunication, multitasking, familiarity with phone systemsCommunication, customer service, organizational skills

The main difference between a Pbx Operator Switchboard Operator and a Receptionist lies in their primary responsibilities. Pbx Operators focus on managing phone systems and call routing, while Receptionists handle visitor interactions and general administrative duties. Both roles require strong communication skills and are commonly found in office environments, but their specific functions differ significantly.

What are some common challenges faced by PBX operator switchboard operators, and how can they be managed effectively?

PBX/Switchboard Operators often handle a high volume of calls, which requires maintaining composure and professionalism under pressure. Managing multiple lines simultaneously and accurately transferring calls can be challenging, especially during peak hours. Effective communication skills, familiarity with the phone system, and strong multitasking abilities are essential for success. Employers typically provide training on the specific switchboard systems used, and operators are supported by team leads or supervisors to ensure smooth call flow and customer satisfaction.

What are the key skills and qualifications needed to thrive as a PBX operator switchboard operator?

To thrive as a PBX/Switchboard Operator, you need excellent verbal communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and office productivity tools is typically required. Outstanding customer service abilities, patience, and the capacity to multitask make someone stand out in this role. These skills are crucial to ensure efficient call management, positive caller experiences, and seamless communication within the organization.
What are popular job titles related to Pbx Operator Switchboard Operator jobs in Arizona? For Pbx Operator Switchboard Operator jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Pbx Operator Switchboard Operator jobs in Arizona look for? The top searched job categories for Pbx Operator Switchboard Operator jobs in Arizona are:
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Pbx Operator Switchboard Operator jobs near you
Infographic showing various Pbx Operator Switchboard Operator job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $32,624 per year, or $15.7 per hour.

Telephone Supervisor - Grand Canyon South Rim

Internal Career Site

Grand Canyon, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Overview

Live. Work. Explore. as a part of our Security team in Grand Canyon National Park!

Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality.

We're hiring a Telephone Supervisor to Live. Work. Explore. at the south rim of the Grand Canyon!

Job Summary:Professionally handles all calls, alarms and radio communication through the switchboard.

The Details:Position Type: Full-Time, Year-RoundPay: $18.40 per hourSchedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Housing: Eligible for a private room in a shared apartment for $267 per month.

Why Grand Canyon South Rim?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.

Life at the South Rim:

  • On-site employee meals (cafeteria-style)

  • Free on-site laundry facility, free shuttle service, and Wi-Fi (limited bandwidth)
  • A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
  • Meet people of all ages from all over the country and world!

Benefits:

  • Medical, Dental, Vision
  • Paid Time Off and Holidays
  • Disability Insurance
  • 401k with match
  • Life and AD&D Insurance
  • Employee Assistance Program
  • Wellness Programs
  • Learning and Development Programs

Perks:

  • Free Grand Canyon National Park pass
  • Rec Center - Fitness Equipment, Computers, and Free WiFi
  • Paid Day off on your birthday
  • Discounted mule rides
  • Free Grand Canyon Railway Train Rides
  • Retail, Lodging and Travel Discounts
  • Planned employee trips and activities
  • $350 Referral Bonus Program
  • The adventure of a lifetime!
Responsibilities
  • Continually focus on providing exceptional guest service as a primary goal, both in how work is conducted and when interacting with guests.
  • Process calls, respond to alarms, handles radio communication and other basic switchboard operations following policy and procedures.
  • Supervise staff to ensure proper guest service is provided for all calls/radio communication by providing appropriate training on telephone and radio communications in a switchboard setting.
  • Ensure appropriate coverage is provided by maintaining appropriate staffing levels and proper scheduling
  • Continually focus on providing exceptional guest service as a primary goal.
  • Determine the source of different trouble and alarm signals, responding per trained company standards.
  • Determine proper actions and notifications required based on response matrix and Switchboard policy and procedures.
  • Take appropriate notes of emergency situations to document events after they have occurred.
  • Provide Grand Canyon National Park Lodges property information to callers according to Switchboard policy and procedures.
  • Use professional discretion when divulging information and activities to callers.
  • Other duties as assigned.
Qualifications
  • Previous telephone switchboard operator, PBX, dispatch or front desk experience.
  • Excellent verbal communications skills and professional telephone etiquette.
  • Ability to communicate clearly through written communication including emails, shift notes and Microsoft Office programs.
  • Ability to maintain a calm professional demeanor under potentially stressful and/or emergency situation(s).
  • Ability to effectively learn and utilize two-way radio communications and pagers.
  • Ability to work in close quarters with co-workers and maintain a positive workplace.
  • Ability to sit/remain sedentary for long periods of time with limited exposure outside of the switchboard throughout your shift.

Physical Requirements include:

Constantly: Sit, reach

Frequently: Handle, bend

Ocassionally: Stand, walk, reach, climb, squat/kneel, lift/carry up to 100lbs, push/pull up to 100lbs

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Employment Type: OTHER

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