Successful candidates will possess the following skills and expertise: * 1+ year direct related hotel experience as a call center agent and/or PBX agent is preferred OR 2+ years experience in a high ...
Successful candidates will possess the following skills and expertise: * 1+ year direct related hotel experience as a call center agent and/or PBX agent is preferred OR 2+ years experience in a high ...
PBX Agent
Cape Neddick, ME · On-site
$14.75 - $18.75/hr
PBX Agent The PBX Agent at Cliff House Maine serves as the central communication hub of the resort, ensuring all incoming and internal calls are handled with professionalism, warmth, and efficiency.
PBX Agent
Cape Neddick, ME · On-site
$14.75 - $18.75/hr
PBX Agent The PBX Agent at Cliff House Maine serves as the central communication hub of the resort, ensuring all incoming and internal calls are handled with professionalism, warmth, and efficiency.
PBX Agent
Marathon, FL · On-site
Successful candidates will possess the following skills and expertise: * 1+ year direct related hotel experience as a call center agent and/or PBX agent is preferred OR 2+ years experience in a high ...
PBX Agent
Marathon, FL · On-site
Successful candidates will possess the following skills and expertise: * 1+ year direct related hotel experience as a call center agent and/or PBX agent is preferred OR 2+ years experience in a high ...
PBX Agent
Cape Neddick, ME · On-site
$14.75 - $18.75/hr
PBX Agent The PBX Agent at Cliff House Maine serves as the central communication hub of the resort, ensuring all incoming and internal calls are handled with professionalism, warmth, and efficiency.
PBX Agent
Cape Neddick, ME · On-site
$14.75 - $18.75/hr
PBX Agent The PBX Agent at Cliff House Maine serves as the central communication hub of the resort, ensuring all incoming and internal calls are handled with professionalism, warmth, and efficiency.
PBX Agent
Cape Neddick, ME · On-site
$14.75 - $18.75/hr
PBX Agent The PBX Agent at Cliff House Maine serves as the central communication hub of the resort, ensuring all incoming and internal calls are handled with professionalism, warmth, and efficiency.
Quick apply
PBX Agent
Cape Neddick, ME · On-site
$14.75 - $18.75/hr
PBX Agent The PBX Agent at Cliff House Maine serves as the central communication hub of the resort, ensuring all incoming and internal calls are handled with professionalism, warmth, and efficiency.
PBX Agent
Laguna Beach, CA · On-site
$22/hr
The pay scale for PBX Agent is $22.00. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage ...
PBX Agent
Laguna Beach, CA · On-site
$22/hr
The pay scale for PBX Agent is $22.00. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage ...
PBX Agent
Marathon, FL · On-site
Successful candidates will possess the following skills and expertise: * 1+ year direct related hotel experience as a call center agent and/or PBX agent is preferred OR 2+ years experience in a high ...
PBX Agent
Marathon, FL · On-site
Successful candidates will possess the following skills and expertise: * 1+ year direct related hotel experience as a call center agent and/or PBX agent is preferred OR 2+ years experience in a high ...
The pay scale for PBX Agent is $22.00. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage ...
The pay scale for PBX Agent is $22.00. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage ...
PBX Agent
$14.75 - $18.75/hr
PBX Agent The PBX Agent at Cliff House Maine serves as the central communication hub of the resort, ensuring all incoming and internal calls are handled with professionalism, warmth, and efficiency.
PBX Agent
$14.75 - $18.75/hr
PBX Agent The PBX Agent at Cliff House Maine serves as the central communication hub of the resort, ensuring all incoming and internal calls are handled with professionalism, warmth, and efficiency.
PBX Agent
Corpus Christi, TX · On-site
$13.75 - $17.50/hr
If you have operator / phone agent experience in a hotel environment and a passion for serving ... Be thoroughly knowledgeable of all Front Office and PBX Moments of Service scenarios, emergency ...
PBX Agent
Corpus Christi, TX · On-site
$13.75 - $17.50/hr
If you have operator / phone agent experience in a hotel environment and a passion for serving ... Be thoroughly knowledgeable of all Front Office and PBX Moments of Service scenarios, emergency ...
PBX Agent
Dearborn, MI · On-site
$20.18/hr
POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the ...
PBX Agent
Dearborn, MI · On-site
$20.18/hr
POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the ...
PBX Agent
Orlando, FL · On-site
$13.25 - $16.75/hr
Overview About Lake Nona Wave Hotel Celebrated as 'the Living Room of Lake Nona,' Wave Hotel opened in December 2021. Our luxury lifestyle hotel is at the very heart of one of the most innovative ...
PBX Agent
Orlando, FL · On-site
$13.25 - $16.75/hr
Overview About Lake Nona Wave Hotel Celebrated as 'the Living Room of Lake Nona,' Wave Hotel opened in December 2021. Our luxury lifestyle hotel is at the very heart of one of the most innovative ...
RWMOT - PBX Agent
Dallas, TX · On-site
$14.75 - $18.75/hr
Monitor PBX emails and Front Office emails -ensure folio requests and other inquirires are responded to in a timely manner. This list of essential functions is not exhaustive and may be supplemented ...
RWMOT - PBX Agent
Dallas, TX · On-site
$14.75 - $18.75/hr
Monitor PBX emails and Front Office emails -ensure folio requests and other inquirires are responded to in a timely manner. This list of essential functions is not exhaustive and may be supplemented ...
RWMOT - PBX Agent
Dallas, TX · On-site
$14.75 - $18.75/hr
Monitor PBX emails and Front Office emails -ensure folio requests and other inquirires are responded to in a timely manner. This list of essential functions is not exhaustive and may be supplemented ...
RWMOT - PBX Agent
Dallas, TX · On-site
$14.75 - $18.75/hr
Monitor PBX emails and Front Office emails -ensure folio requests and other inquirires are responded to in a timely manner. This list of essential functions is not exhaustive and may be supplemented ...
PBX Agent
$13.25 - $16.75/hr
Overview About Lake Nona Wave Hotel Celebrated as 'the Living Room of Lake Nona,' Wave Hotel opened in December 2021. Our luxury lifestyle hotel is at the very heart of one of the most innovative ...
PBX Agent
$13.25 - $16.75/hr
Overview About Lake Nona Wave Hotel Celebrated as 'the Living Room of Lake Nona,' Wave Hotel opened in December 2021. Our luxury lifestyle hotel is at the very heart of one of the most innovative ...
PBX Agent
$13.25 - $16.75/hr
About Lake Nona Wave Hotel Celebrated as 'the Living Room of Lake Nona,' Wave Hotel opened in December 2021. Our luxury lifestyle hotel is at the very heart of one of the most innovative communities ...
PBX Agent
$13.25 - $16.75/hr
About Lake Nona Wave Hotel Celebrated as 'the Living Room of Lake Nona,' Wave Hotel opened in December 2021. Our luxury lifestyle hotel is at the very heart of one of the most innovative communities ...
PBX Agent
Dearborn, MI · On-site
$13.75 - $17.50/hr
POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the ...
PBX Agent
Dearborn, MI · On-site
$13.75 - $17.50/hr
POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the ...
PBX Agent - BBR
Newport Beach, CA · On-site
$23.20/hr
Assists with making room reservations if directed if a reservations agent is not available. * Receives work requests and guest requests by phone or email and forwards or reports/inputs the request ...
PBX Agent - BBR
Newport Beach, CA · On-site
$23.20/hr
Assists with making room reservations if directed if a reservations agent is not available. * Receives work requests and guest requests by phone or email and forwards or reports/inputs the request ...
Hotel Front Desk/PBX Agent
Tempe, AZ · On-site
$13.75 - $17.50/hr
Working in the PBX department. NON-ESSENTIAL FUNCTIONS: * Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or ...
Quick apply
Hotel Front Desk/PBX Agent
Tempe, AZ · On-site
$13.75 - $17.50/hr
Working in the PBX department. NON-ESSENTIAL FUNCTIONS: * Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or ...
PBX Agent - BBR
$23.20/hr
Assists with making room reservations if directed if a reservations agent is not available. * Receives work requests and guest requests by phone or email and forwards or reports/inputs the request ...
PBX Agent - BBR
$23.20/hr
Assists with making room reservations if directed if a reservations agent is not available. * Receives work requests and guest requests by phone or email and forwards or reports/inputs the request ...
Pbx Agent information
See salary details
$11.06 - $11.91
0% of jobs
$11.91 - $12.76
0% of jobs
$12.76 - $13.61
0% of jobs
$13.61 - $14.47
21% of jobs
$14.57 is the 25th percentile. Wages below this are outliers.
$14.47 - $15.32
34% of jobs
$15.32 - $16.17
15% of jobs
$17.02 is the 75th percentile. Wages above this are outliers.
$16.17 - $17.02
5% of jobs
$17.02 - $17.88
10% of jobs
$17.88 - $18.73
4% of jobs
$18.73 - $19.58
5% of jobs
$19.58 - $20.43
5% of jobs
$11
$16
$20
How much do pbx agent jobs pay per hour?
As of Jul 24, 2026, the average hourly pay for pbx agent in the United States is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.
What is the difference between Pbx Agent vs Call Center Agent?
| Aspect | Pbx Agent | Call Center Agent |
|---|---|---|
| Required Credentials | High school diploma, basic technical knowledge | High school diploma, communication skills |
| Work Environment | Telephony systems, office setting | Call centers, customer service environment |
| Employer & Industry Usage | Telecom companies, large organizations | Customer service, sales, support centers |
| Common Search & Comparison | Yes | Yes |
The main difference between a Pbx Agent and a Call Center Agent lies in their specific roles. Pbx Agents primarily manage and operate private branch exchange systems within organizations, focusing on telephony infrastructure. Call Center Agents handle customer interactions, support, and sales over phone calls. While both roles involve telephony, Pbx Agents are more technical and system-focused, whereas Call Center Agents focus on customer communication and service.
What are PBX Agents?
PBX Agents are professionals who manage and operate Private Branch Exchange (PBX) telephone systems within organizations. They are responsible for answering, transferring, and routing incoming and outgoing calls, as well as providing information and assistance to callers. PBX Agents often handle administrative tasks such as taking messages, maintaining call logs, and ensuring effective communication within the company. Their role is essential for maintaining smooth internal and external communications. Strong communication skills and familiarity with telephone systems are important for this position.
What are the key skills and qualifications needed to thrive as a PBX Agent, and why are they important?
To thrive as a PBX Agent, you need excellent telephone etiquette, multitasking abilities, and a high school diploma or equivalent. Familiarity with PBX telephone systems, call routing software, and office communication tools is typically required. Strong communication, patience, and problem-solving skills help you provide exceptional service and manage high call volumes effectively. These skills ensure efficient communication between guests and departments, enhancing overall customer satisfaction in hospitality or corporate environments.
What are some common challenges a PBX Agent might face during their shift, and how can they be managed?
PBX Agents often handle a high volume of calls, which can include urgent requests and occasional difficult callers. Managing multiple lines and responding quickly requires strong multitasking and communication skills. To effectively handle these challenges, it's important to stay organized, remain calm under pressure, and familiarize yourself with the organization's protocols. Many employers provide training and support systems to help agents succeed, and teamwork among colleagues can also help distribute workload during peak times.
More about Pbx Agent jobs
What job categories do people searching Pbx Agent jobs look for? The top searched job categories for Pbx Agent jobs are:
EOS Hospitality rating
6.7
Based on 16 frontline employees who took The Breakroom Quiz
Job description
Hawks Cay Resort is currently seeking guest experience PBX Agents to join our dynamic call center team!
Successful candidates will possess the following skills and expertise:
- 1+ year direct related hotel experience as a call center agent and/or PBX agent is preferred OR 2+ years experience in a high volume call center position with strong customer service/problem solving orientation.
- 1+ year experience with multi-line phone systems is required.
- Superior telephone etiquette is required; must be able to easily "smile through the phone" in order to enhance our guests' hotel experience.
- Must be a creative problem solver with superior follow-up skills.
- Must be able to work a flexible schedule that will include early mornings, late nights, overnights, weekends and holidays.
- Must possess superior communication skills with fluency in English required; those with bi-lingual abilities will be preferred.
- Must possess computer proficiency to include: MS Office, Excel, Word; those with experience in hotel specific software (Opera, hotSOS, etc.) will be preferred
What EOS Hospitality employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About EOS Hospitality
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
11 - 50 Employees
Headquarters location
New York, NY, US