PBX Operator
Fort Worth, TX · On-site
For more information: auberge.com/bowiehouse Follow Bowie House on Instagram and Facebook at @BowieHouseAuberge Our on property Call Center Agent (PBX Operator) is responsible for transporting guests ...
PBX Operator
Fort Worth, TX · On-site
For more information: auberge.com/bowiehouse Follow Bowie House on Instagram and Facebook at @BowieHouseAuberge Our on property Call Center Agent (PBX Operator) is responsible for transporting guests ...
Because we are looking for a Part-Time PBX/Telephone Operator! What does the ROLE entail ... front desk agent role * Demonstrates Hyatt Values: Respect, Integrity, Humility, Empathy ...
Because we are looking for a Part-Time PBX/Telephone Operator! What does the ROLE entail ... front desk agent role * Demonstrates Hyatt Values: Respect, Integrity, Humility, Empathy ...
Because we are looking for a Part-Time PBX/Telephone Operator! What does the ROLE entail ... front desk agent role * Demonstrates Hyatt Values: Respect, Integrity, Humility, Empathy ...
Because we are looking for a Part-Time PBX/Telephone Operator! What does the ROLE entail ... front desk agent role * Demonstrates Hyatt Values: Respect, Integrity, Humility, Empathy ...
Director of Rooms Salary: $20 per hour The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The ...
Director of Rooms Salary: $20 per hour The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The ...
Front Desk Agent
$11.75 - $14.75/hr
The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with ...
Front Desk Agent
$11.75 - $14.75/hr
The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with ...
Reservations Agent
$14 - $17.50/hr
The Reservations Agent plays a critical role in shaping the guest experience from the very first ... PMS and PBX entries kept clean, current, and error-free to support smooth operations across ...
Reservations Agent
$14 - $17.50/hr
The Reservations Agent plays a critical role in shaping the guest experience from the very first ... PMS and PBX entries kept clean, current, and error-free to support smooth operations across ...
Reservations Agent
Blowing Rock, NC · On-site
$14 - $17.50/hr
The Reservations Agent plays a critical role in shaping the guest experience from the very first ... PMS and PBX entries kept clean, current, and error-free to support smooth operations across ...
Reservations Agent
Blowing Rock, NC · On-site
$14 - $17.50/hr
The Reservations Agent plays a critical role in shaping the guest experience from the very first ... PMS and PBX entries kept clean, current, and error-free to support smooth operations across ...
Reservations Agent
Blowing Rock, NC · On-site
$14 - $17.50/hr
The Reservations Agent plays a critical role in shaping the guest experience from the very first ... PMS and PBX entries kept clean, current, and error-free to support smooth operations across ...
Quick apply
Reservations Agent
Blowing Rock, NC · On-site
$14 - $17.50/hr
The Reservations Agent plays a critical role in shaping the guest experience from the very first ... PMS and PBX entries kept clean, current, and error-free to support smooth operations across ...
Front Desk Agent
Westminster, CO · On-site
$18 - $20/hr
The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with ...
Front Desk Agent
Westminster, CO · On-site
$18 - $20/hr
The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with ...
Front Desk Agent
$13.75 - $17.50/hr
The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with ...
Front Desk Agent
$13.75 - $17.50/hr
The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with ...
Front Desk Agent
$13.50 - $17/hr
The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with ...
Front Desk Agent
$13.50 - $17/hr
The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with ...
Front Desk Agent
Longmont, CO · On-site
$20/hr
Director of Rooms Salary: $20 per hour The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The ...
Front Desk Agent
Longmont, CO · On-site
$20/hr
Director of Rooms Salary: $20 per hour The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The ...
Front Desk Agent
$14.75 - $18.75/hr
The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with ...
Front Desk Agent
$14.75 - $18.75/hr
The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with ...
Front Desk Agent
$14.75 - $18.50/hr
The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with ...
Front Desk Agent
$14.75 - $18.50/hr
The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with ...
Front Desk Agent
Pensacola, FL · On-site
$13.50 - $17/hr
Description The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be ...
Front Desk Agent
Pensacola, FL · On-site
$13.50 - $17/hr
Description The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be ...
Front Desk Agent (Part Time)
$13.75 - $17.25/hr
The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with ...
Front Desk Agent (Part Time)
$13.75 - $17.25/hr
The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with ...
Front Desk Agent
Fort Smith, AR · On-site
$13.75 - $17.25/hr
Description The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be ...
Front Desk Agent
Fort Smith, AR · On-site
$13.75 - $17.25/hr
Description The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be ...
Front Desk Agent
Morgantown, WV · On-site
$14.75 - $18.50/hr
Description The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be ...
Front Desk Agent
Morgantown, WV · On-site
$14.75 - $18.50/hr
Description The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be ...
Front Desk Agent
Tupelo, MS · On-site
$13.50 - $17.25/hr
Description The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be ...
Front Desk Agent
Tupelo, MS · On-site
$13.50 - $17.25/hr
Description The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be ...
Front Desk Agent
Austin, TX · On-site
$14 - $17.75/hr
Description The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be ...
Front Desk Agent
Austin, TX · On-site
$14 - $17.75/hr
Description The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be ...
Pbx Agent information
See salary details
$11.06 - $11.91
0% of jobs
$11.91 - $12.76
0% of jobs
$12.76 - $13.61
0% of jobs
$13.61 - $14.47
21% of jobs
$14.57 is the 25th percentile. Wages below this are outliers.
$14.47 - $15.32
34% of jobs
$15.32 - $16.17
15% of jobs
$17.02 is the 75th percentile. Wages above this are outliers.
$16.17 - $17.02
5% of jobs
$17.02 - $17.88
10% of jobs
$17.88 - $18.73
4% of jobs
$18.73 - $19.58
5% of jobs
$19.58 - $20.43
5% of jobs
$11
$16
$20
How much do pbx agent jobs pay per hour?
As of Jul 24, 2026, the average hourly pay for pbx agent in the United States is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.
What is the difference between Pbx Agent vs Call Center Agent?
| Aspect | Pbx Agent | Call Center Agent |
|---|---|---|
| Required Credentials | High school diploma, basic technical knowledge | High school diploma, communication skills |
| Work Environment | Telephony systems, office setting | Call centers, customer service environment |
| Employer & Industry Usage | Telecom companies, large organizations | Customer service, sales, support centers |
| Common Search & Comparison | Yes | Yes |
The main difference between a Pbx Agent and a Call Center Agent lies in their specific roles. Pbx Agents primarily manage and operate private branch exchange systems within organizations, focusing on telephony infrastructure. Call Center Agents handle customer interactions, support, and sales over phone calls. While both roles involve telephony, Pbx Agents are more technical and system-focused, whereas Call Center Agents focus on customer communication and service.
What are PBX Agents?
PBX Agents are professionals who manage and operate Private Branch Exchange (PBX) telephone systems within organizations. They are responsible for answering, transferring, and routing incoming and outgoing calls, as well as providing information and assistance to callers. PBX Agents often handle administrative tasks such as taking messages, maintaining call logs, and ensuring effective communication within the company. Their role is essential for maintaining smooth internal and external communications. Strong communication skills and familiarity with telephone systems are important for this position.
What are the key skills and qualifications needed to thrive as a PBX Agent, and why are they important?
To thrive as a PBX Agent, you need excellent telephone etiquette, multitasking abilities, and a high school diploma or equivalent. Familiarity with PBX telephone systems, call routing software, and office communication tools is typically required. Strong communication, patience, and problem-solving skills help you provide exceptional service and manage high call volumes effectively. These skills ensure efficient communication between guests and departments, enhancing overall customer satisfaction in hospitality or corporate environments.
What are some common challenges a PBX Agent might face during their shift, and how can they be managed?
PBX Agents often handle a high volume of calls, which can include urgent requests and occasional difficult callers. Managing multiple lines and responding quickly requires strong multitasking and communication skills. To effectively handle these challenges, it's important to stay organized, remain calm under pressure, and familiarize yourself with the organization's protocols. Many employers provide training and support systems to help agents succeed, and teamwork among colleagues can also help distribute workload during peak times.
More about Pbx Agent jobs
What job categories do people searching Pbx Agent jobs look for? The top searched job categories for Pbx Agent jobs are:
Full-time
Posted 28 days ago
Job description
Company Description
Bowie House, Auberge Collection is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis.
For more information: auberge.com/bowiehouse
Follow Bowie House on Instagram and Facebook at @BowieHouseAuberge
Job Description
Our on property Call Center Agent (PBX Operator) is responsible for transporting guests virtually anywhere they would like to go at any time.\
Job Duties include:
Qualifications
Additional Information
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit www.friedkin.com
Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Bowie House, Auberge Collection is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis.
For more information: auberge.com/bowiehouse
Follow Bowie House on Instagram and Facebook at @BowieHouseAuberge
Job Description
Our on property Call Center Agent (PBX Operator) is responsible for transporting guests virtually anywhere they would like to go at any time.\
Job Duties include:
- Provide prompt, courteous and efficient handling of all incoming calls, keep track of guests' requests, and follow up to ensure satisfactory service and assistance for outgoing calls.
- Follow up with guests to ensure their requests or problems have been met to their satisfaction.
- Receive, record, and relay messages accurately, completely, and legibly.
- Contact appropriate individuals or departments (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest calls, requests, or problems.
- Answer, record, and process all guest calls, requests, questions, or concerns.
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Address guests' service needs in a professional, positive, and timely manner. Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
- Thank guests with genuine appreciation and provide a fond farewell.
- Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
- Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
- Monitor busy or unanswered lines, check back with callers on hold to update status and offer to take a message.
- Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
- Thoroughly understand safety procedures and have numbers to the Police, Fire, and Telephone Repair departments.
Qualifications
- 1 year experience in same or similar role.
- Ability to clearly and pleasantly communicate in English, both orally and in writing.
- Ability to perform assigned duties with attention to detail .
- Ability to interact in a polite, professional, and engaging manner.
- Experience in a luxury environment is preferred.
Additional Information
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit www.friedkin.com
Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.