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Airline Desk Agent Jobs (NOW HIRING)

BANDANA

Front Desk Agent

Manhattan, NY · On-site

$21/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Front Desk Agent The Standard Hotel East Village, 25 Cooper Sq Share Apply on Company Site Job has ... theater, airline, transportation tickets, limousine rentals, sightseeing tours and any other ...

Unifi

Operations Travel Desk Agent

Atlanta, GA · On-site

M. shift Requirements and Description The Operations Travel Desk Agent is responsible for providing 24/7 support and managing hotel and ground transportation bookings for airline crew members. The ...

EVEN Hotels

Front Desk 3-11pm

Omaha, NE · On-site

$13.75 - $17.25/hr

  • Retirement

  • PTO

Full-Time 2nd Shift Front Desk Agent / Shuttle Driver Location: EVEN Hotel Downtown Omaha Address ... Safely transport hotel guests and airline crew members to and from the airport and other approved ...

EVEN Hotels

Front Desk 3-11pm

Omaha, NE · On-site

$13.75 - $17.25/hr

  • Retirement

  • PTO

Full-Time 2nd Shift Front Desk Agent / Shuttle Driver Location: EVEN Hotel Downtown Omaha Address ... Safely transport hotel guests and airline crew members to and from the airport and other approved ...

IHG Hotels & Resorts

Front Desk 3-11pm

Omaha, NE · On-site

$13.75 - $17.25/hr

  • Retirement

  • PTO

Full-Time 2nd Shift Front Desk Agent / Shuttle Driver Location: EVEN Hotel Downtown Omaha Address ... Safely transport hotel guests and airline crew members to and from the airport and other approved ...

Holiday Inn

Front Desk Agent

Baton Rouge, LA · On-site

$11.25 - $14/hr

DESCRIPTION Experienced Night Auditors and Front Desk Agents are all welcome to stop by for an on ... REQUIREMENTS Holiday Inn Baton Rouge South 9990 Airline Hwy, Baton Rouge, LA 70816

Holiday Inn

Front Desk Agent

Baton Rouge, LA · On-site

$12 - $16/hr

DESCRIPTION Experienced Night Auditors and Front Desk Agents are all welcome to stop by for an on ... REQUIREMENTS Holiday Inn Baton Rouge South 9990 Airline Hwy, Baton Rouge, LA 70816

Holiday Inn

Front Desk Agent

Baton Rouge, LA · On-site

$12 - $16/hr

Experienced Night Auditors and Front Desk Agents are all welcome to stop by for an on site ... REQUIREMENTS ABOUT THE COMPANY Holiday Inn Baton Rouge South 9990 Airline Hwy, Baton Rouge, LA ...

Valadon Hotel

Front Desk Agent

West Hollywood, CA · On-site

$16 - $20.25/hr

... the Guest Service Agent position. JOB DUTIES: • Greet guests, answer questions, and quickly ... At least two years of front desk/guest service experience in a hotel or airline preferred. Language ...

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Airline Desk Agent information

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How much do airline desk agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for airline desk agent in the United States is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is an airline desk agent?

Airline Desk Agents, also known as ticket or customer service agents, are responsible for assisting passengers at the airport’s check-in counters and boarding gates. They help with ticketing, checking in baggage, verifying travel documents, issuing boarding passes, and answering passenger inquiries about flights. Their role is crucial in ensuring smooth passenger flow, resolving issues such as lost luggage or flight changes, and delivering excellent customer service. Airline Desk Agents must be knowledgeable about airline policies and procedures, and they often work in fast-paced, high-pressure environments.

What are the key skills and qualifications needed to thrive as an airline desk agent?

To thrive as an Airline Desk Agent, you need excellent customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with airline reservation systems (such as Sabre or Amadeus), ticketing software, and airport security protocols is typically required. Strong interpersonal skills, problem-solving abilities, and the ability to stay calm under pressure help agents handle diverse passenger needs and unexpected situations. These skills ensure smooth passenger experiences, efficient operations, and compliance with airline policies and regulations.

What are some common challenges faced by airline desk agents during peak travel periods?

During peak travel periods, Airline Desk Agents often encounter high passenger volumes, increased flight delays, and last-minute itinerary changes. Managing long lines while maintaining excellent customer service can be demanding, and agents must quickly resolve issues such as rebooking flights or handling luggage problems. Strong communication skills, patience, and the ability to stay calm under pressure are essential for navigating these busy times successfully.

What is the difference between Airline Desk Agent vs Ticketing Agent?

AspectAirline Desk AgentTicketing Agent
CredentialsHigh school diploma; customer service skillsHigh school diploma; customer service skills
Work EnvironmentAirport counters, customer service desksTravel agencies, airline offices, airport counters
Employer & IndustryAirlines, airports

Both roles involve assisting travelers, but Airline Desk Agents primarily handle check-in, boarding, and customer service at the airport, while Ticketing Agents focus on selling tickets, reservations, and managing bookings. Understanding these differences helps travelers and job seekers identify the right role within the airline industry.

More about Airline Desk Agent jobs

What states have the most Airline Desk Agent jobs?

States with the most job openings for Airline Desk Agent jobs include:

What job categories do people searching Airline Desk Agent jobs look for?

The top searched job categories for Airline Desk Agent jobs are:

Airline Desk Agent jobs near you
Infographic showing various Airline Desk Agent job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,985 per year, or $19.7 per hour.

Front Desk Agent

BANDANA

Manhattan, NY • On-site

$21/hr

Other

Medical, Dental, Retirement, PTO

Re-posted 21 days ago

Job description

Front Desk Agent

The Standard Hotel

East Village, 25 Cooper Sq

Share Apply on Company Site Job has Expired - Search Other Jobs

Tags: Featured No exp needed Retail

Min. base wage: $21.00/hr Retail

Est. base annual: $41,496

Est. base weekly: $798/wk

Est. base monthly: $3,458/mth

Benefits: Health Insurance Dental Insurance PTO 401K

Est. total taxes and net pay (approximations only - see below for calculation details)

Gross Annual Salary: $41,496

Federal Income Tax: -$3,220

State Income Tax: -$1,645

Social Security Tax: -$2,573

Medicare Tax: -$602

Total Taxes: -$8,040

Net Annual Pay: $33,456

Est. base wage (post-taxes): $16.93/hr

Est. base weekly (post-taxes): $643/wk

Est. base monthly (post-taxes): $2,788/mth

$21.00/hr 38hrs/wk Loading Loading Loading Loading Loading 40hrs/wk Loading Loading Loading Loading Loading 45hrs/wk (overtime) Loading Loading Loading Loading Loading 50hrs/wk (overtime) Loading Loading Loading Loading Loading 55hrs/wk (overtime) Loading Loading Loading Loading Loading

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Our mission is to create experiences by embracing and empowering a diverse collective of team members, collaborators, and guests, who chose to call The Standard home.

Job description:

Welcome guests in a friendly, prompt and professional manner. Collect and provide comprehensive information and coordinate guest requests regarding hotel services, sporting events, places of interest, restaurants, theater, airline, transportation tickets, limousine rentals, sightseeing tours and any other information of interest. Handle reservations and obtain/issue tickets where applicable. Provide guest assistance with florists, couriers, mail services, rental of small business machines, international calls, etc. Respond appropriately to guest concerns or complaints in a timely manner. Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Be aware and prepare for all in-house group meetings and VIP arrivals. Coordinate weekly tasting for Front office staff with donuts, cupcakes, or other sweet treats. Perform other duties as assigned such as assisting the bell stand, providing luggage and assistance, and ensuring lobby and concierge area's appearance, reflect highly on the hotel and company. Assist Front Desk staff as needed with guest registration, telephone calls, etc. Communicates important information with the previous and next shift. Promote team work and quality service through daily communications and coordination with other departments. Maintains a courteous and professional manner at all times. Has thorough knowledge of hotel property and services. Ensures privacy and confidentiality for all hotel guests.

Qualifications: High School Diploma

Location: The Standard Hotel is hiring for a Front Desk Agent Position in East Village, New York City. Base pay starts at $21/hr. #TransparentPay #TransparentSalaries #NYCJobs #SalaryTransparency

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