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Payment Operations Manager Jobs (NOW HIRING)

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Payment Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

... and detail-oriented Operations Specialist to support our growing Payments Division. This ... Monitor, log, and track support tickets using internal CRM and ticketing systems * Escalate issues ...

Valley Bank

Payment Operations Specialist

Clifton, NJ · On-site

Knowledge in the Payment Operations working environment and manage business results in alignment with strategic objectives * Make sound decisions that incorporate the needs of the customer and the ...

Alegeus

Payment Operations Associate II

Maitland, FL · Hybrid

$18.32 - $31.15/hr

Payment Operations Associate II Join our team at Alegeus, where you'll experience unmatched ... Able to manage back-office banking operations, resolve client issues, and ensure accuracy in ...

Alegeus

Payment Operations Associate II

Maitland, FL · On-site

$18.32 - $31.15/hr

Payment Operations Associate II Join our team at Alegeus, where you'll experience unmatched ... Able to manage back-office banking operations, resolve client issues, and ensure accuracy in ...

Alegeus

Payment Operations Associate II

Maitland, FL · On-site

$18.32 - $31.15/hr

Payment Operations Associate II Join our team at Alegeus, where you'll experience unmatched ... Able to manage back-office banking operations, resolve client issues, and ensure accuracy in ...

Raisin

Head of Payment Operations US

Sandy, UT · Hybrid

Evaluate, implement, and manage modern payment infrastructure partners, Ecosystem & Vendor Governance * Serve as the primary operational partner for Service Banks, Custodial Banks, network operators ...

Alegeus

Payment Operations Associate II

Maitland, FL · On-site

$18.32 - $31.15/hr

Payment Operations Associate II Join our team at Alegeus, where you'll experience unmatched ... Able to manage back-office banking operations, resolve client issues, and ensure accuracy in ...

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How much do payment operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for payment operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does a payment operations manager do?

A Payment Operations Manager oversees the day-to-day activities related to processing financial transactions within an organization. They ensure that payments are handled efficiently, securely, and in compliance with relevant regulations. Their responsibilities often include managing a team, optimizing payment processes, handling payment disputes, and working closely with other departments such as finance and compliance. Additionally, they may be involved in implementing new payment technologies and maintaining relationships with banks and payment service providers.

What are the key skills and qualifications needed to thrive as a payment operations manager?

To excel as a Payment Operations Manager, you need a strong background in financial operations, payment processing, and risk management, often backed by a degree in finance or a related field. Familiarity with payment platforms (such as SWIFT, ACH, or SEPA), ERP systems, and compliance certifications like AML or PCI DSS are typically required. Outstanding analytical skills, attention to detail, and leadership abilities help in managing teams and resolving complex payment issues efficiently. These skills ensure secure, accurate, and compliant transaction processing, safeguarding the company’s financial integrity and customer trust.

What are some common challenges faced by payment operations managers in ensuring efficient transaction processing?

Payment Operations Managers often encounter challenges such as maintaining accuracy under high transaction volumes, keeping up with ever-evolving compliance regulations, and quickly resolving payment discrepancies. They must also ensure that payment systems are secure and that all team members are trained on the latest protocols. Effective communication and collaboration with IT, finance, and customer service teams are crucial to proactively address issues and maintain smooth payment flows.
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Payment Operations Manager jobs near you
Infographic showing various Payment Operations Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Hybrid job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

VP Payments Operations Manager (Hybrid)

Bancorp Bank, The

Sioux Falls, SD • Hybrid

Full-time

Re-posted 22 days ago

Job description

Position Summary

Work Arrangement:

***This position is available as a hybrid position in our Sioux Falls, SD or Wilmington, DE office.***

At The Bancorp, we've spent more than 25 years driving innovation in the financial services industry. As one of the first banks to embrace fintech, we combine technology, expertise and a forward-looking approach to deliver creative, real-world solutions. We work side by side with our partners to help them grow and innovate with confidence. Across Fintech Solutions, Institutional Banking, Commercial Lending and Real Estate Bridge Lending, we provide the people, processes, technology and banking capabilities that turn bold ideas into outcomes.

Join a team that brings urgency and rigor to every challenge and plays a direct role in driving growth for our clients and the communities we serve.

The VP of Payment Operations Manager will oversee the daily operations and support the long-term strategy of payments at the Bank which could include ACH, Wires, Real-Time Payments, FedNow, and Push to Card transactions. This position is responsible for ensuring processing for Clients, Originators and Processors are handled timely, efficiently, with proper redundancy, securely, and fully compliant with rules and regulations. The individual will be responsible for identifying trends in the market and working with senior leaders in the Payments organizations to ensure operational support for new payment options, new client onboarding, and sales support to enable revenue growth. Coordination, communication, and partnership across Payments, IT, VMO, and Operations teams will be a key factor to the success of the Payment Operations teams and leading the support of strategic business directives. This position will oversee staff in Wilmington, Sioux Falls, and Off-shore staff.

Key Responsibilities
  • Creates a high-performance culture, emphasizing core management leadership initiatives and developing and executing on current and future strategies that align with strategic goals.
  • Represents Payment Operations and effectively collaborate with important functional stakeholders including Payments, IT and VMO to provide operational solutions to strategic business needs. Identifies trends in the marketplace and work across senior leadership in the Payments space to demonstrate operational capabilities to meet client demands or future opportunities.
  • Services client needs including presenting solutions for payment support and showcasing capabilities to enhance client experience. Effectively leads clients during onboarding process to ensure proper integration, testing, documentation and adherence to rules and regulations.
  • Drives, ensures, and assists with the designing and monitoring of disaster recovery and business continuity plans and procedures for Payment Operations. Establishes monitoring parameters to provide an early warning of issues and/or problems with file transfer and vendor processes. Establishes appropriate escalation paths to ensure notification of and resolution of all issues.
  • Provides management and oversight into the change management process for payment systems projects, conversions, and implementations. Works with payments teams and vendors to ensure future product releases cover changes in business needs and ensure testing and quality assurance are performed per department policies and procedures, documentation is updated, department staff are trained on new procedures or processes and system changes or client go-live events are communicated timely to all affected bank teams.
  • Establishes monitoring of payment transaction and administration activities to detect issues and responds to problems quickly. Approves payment transactions requiring management approval levels.
  • Oversees work between internal clients, vendors, and IT to resolve system and other technical issues affecting file processing. Determines scope of problem including identifying clients who may be impacted by the issue, estimated time to resolve issue, contact internal clients and provide status updates, and determines the need to switch to alternate or contingency processing workflow/platforms to meet processing deadlines. Alerts leadership to major issues and recommendations.
  • Participates in all RFPs for 3rd party fintech providers to ensure all solutions will integrate smoothly with existing platforms and processes and to ensure that solutions can be supported by Payment Operations.
  • Analyzes and monitors ongoing opportunities to maximize operational and systemic efficiencies and to reinforce core system and procedural redundancies. Presents recommendations to senior leadership to continually improve and enhance operational processes and technologies supporting Payment Operations.
  • Partners with the systems development teams to build additional functionality, notifications, and other application and platform modifications.
  • Maintains awareness of regulatory updates impacting payment types.
  • Acts as the primary escalation contact for client relationship managers for elevated client issues.
  • Performs other duties as assigned.
  • Occasional travel (1-2 times a year between Wilmington, DE and Sioux Falls, SD).
    • Manager Responsibilities
    • Manages team of employees by overseeing day-to-day operations.
    • Sets high performance standards and manages team performance in accordance with HR policies and procedures.
    • Creates a flexible and energized work environment, fostering an atmosphere that enables employee trust and engagement.
    • Inspires confidence and motivates employees to perform at their best level.
    • Develops employees while effectively addressing performance issues.
    Qualification RequirementsEducation/Experience Requirements
    • Undergraduate degree in a related field or an equivalent combination of training and experience.
    • 12 years financial industry experience, with 7 years managing payment operations team with strict adherence to critical daily deadlines.
    • Payments accreditations such as Accredited ACH professional (AAP), Electronic Transactions Association (ETA) CPP, SWIFT, Accredited Payments Risk Professional, Certified Card Payments Professional, etc.
    Preferred Qualifications
    • Position requires on-call availability until 4pmEST Sunday evening through 10pmEST Friday evening.
    • Strong working knowledge of payment rules and regulations.
    • Excellent accounting and reconcilement skills.
    • Working knowledge of one or more of the following systems is desired: SFTP vendor, in-house file movers, ACH platform, Wires platform, cash management system, any internal automated jobs, etc.
    • Excellent verbal, written, and interpersonal communication skills.
    • Must be able to drive through to resolve all issues.
    • Team player, able to work effectively in a team fostered, multi-tasking environment.
    • Excellent analytical abilities, exceptional detail-oriented focus, with ability to be a decisive, problem solver while working under pressure to resolve problems.
    • Position requires a flexible schedule, working afternoons and evenings.
    Additional Information

    This job will be open and accepting applications for a minimum of five days from the date it was posted.

    Working at The Bancorp Bank, N.A. and Benefits Information: https://thebancorp.com/company/join-our-team/

    Company Culture & Background Screening

    Company Culture at The Bancorp Bank: https://www.thebancorp.com/company/company-culture/

    The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.

    Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.

    #LI-MD1

    #LI-Hybrid

    Employment Type: FULL_TIME

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