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Pay Collector Jobs (NOW HIRING)

Self Pay Collector

Holyoke, MA · On-site

$19.05 - $26.52/hr

The Self-pay collector works with patients and family members to secure payment for all Self-pay balances including deductibles, copays and coinsurance amounts applied by insurance carriers. Updates ...

Self Pay Collector

Holyoke, MA · On-site

$19.05 - $26.52/hr

The Self-pay collector works with patients and family members to secure payment for all Self-pay balances including deductibles, copays and coinsurance amounts applied by insurance carriers. Updates ...

Self-Pay Collector

Orlando, FL · On-site

$15.75 - $21.25/hr

Click Here for a Virtual Hospital Tour Position Summary The Self Pay Collector works with patients/family members to secure payment of all self-pay balances including deductibles and/or copayment ...

New

Self Pay Collector

Nashville, TN · Hybrid

$16.50 - $22/hr

Manage patient balances ensuring the account is clean and ready for self-pay collections post all insurance processes are completed. * Work closely with admissions teams to understand patient ...

Self Pay Collector

Nashville, TN · Hybrid

$16.50 - $22/hr

Manage patient balances ensuring the account is clean and ready for self-pay collections post all insurance processes are completed. * Work closely with admissions teams to understand patient ...

Self-Pay Collector

Atlanta, GA · On-site

$16.75 - $22.25/hr

Overview Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more ...

Self-Pay Collector

Atlanta, GA · On-site

$16.75 - $22.25/hr

Overview Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more ...

Collector - Self Pay Accounts

Munster, IN

$18.50 - $24.50/hr

The Patient Financial Services Self-Pay Collector resolves all discharged self-pay account receivables; Maximizes the Hospitals' cash flow and minimizes the Hospitals' bad debt expenses. Contacts ...

Self Pay Collector

Torrance, CA · On-site

$24 - $25/hr

Must Haves: - 3+ years experience as a Patient Account Representative. - Experience in insurance or self pay. - HS Diploma or GED - Any EMR/EHR software and Excel proficiency Pluses: - Experience in ...

Customer Pay Support Rep

Orlando, FL · On-site

$15 - $20.25/hr

Customer Pay Collector In Florida The Customer Pay Collector in Florida is responsible for initiating calls with patients to bring accounts current, performing necessary follow up on delinquent ...

Collector - Self Pay Accounts

Munster, IN · On-site

$19.23 - $29.05/hr

The Patient Financial Services Self-Pay Collector resolves all discharged self-pay account receivables; Maximizes the Hospitals' cash flow and minimizes the Hospitals' bad debt expenses. Contacts ...

Collector

Munster, IN · On-site

$18.50 - $24.50/hr

The Patient Financial Services Self-Pay Collector resolves all discharged self-pay account receivables; Maximizes the Hospitals' cash flow and minimizes the Hospitals' bad debt expenses. Contacts ...

Collector

Munster, IN · On-site

$19.23 - $29.05/hr

The Patient Financial Services Self-Pay Collector resolves all discharged self-pay account receivables; Maximizes the Hospitals' cash flow and minimizes the Hospitals' bad debt expenses. Contacts ...

Customer Pay Support Rep

Orlando, FL

$15 - $20.25/hr

The Customer Pay Collector in Forida is responsible for initiating calls with patients to bring accounts current, performing necessary follow up on delinquent accounts, updating and maintaining ...

Customer Pay Support Rep

Orlando, FL · On-site

$15 - $20.25/hr

The Customer Pay Collector in Forida is responsible for initiating calls with patients to bring accounts current, performing necessary follow up on delinquent accounts, updating and maintaining ...

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Pay Collector information

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$12

$21

$27

How much do pay collector jobs pay per hour?

As of May 29, 2026, the average hourly pay for pay collector in the United States is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Pay Collector, and why are they important?

To thrive as a Pay Collector, you need strong numeracy, attention to detail, and a basic understanding of accounting or finance, often supported by a high school diploma or equivalent. Familiarity with payment processing software, point-of-sale systems, and spreadsheet applications is essential. Excellent interpersonal skills, patience, and professionalism help build rapport with clients and resolve payment issues effectively. These skills ensure accurate transactions, minimize errors, and promote positive customer relationships, which are crucial for financial integrity and client satisfaction.

What are typical challenges faced by Pay Collectors when dealing with overdue accounts, and how are these usually addressed?

Pay Collectors often encounter challenges such as unresponsive customers, disputed balances, and high-pressure situations when handling overdue accounts. To address these, collectors are trained to use effective communication and negotiation skills, maintain professionalism, and follow legal and company guidelines for debt collection. Many organizations provide ongoing training and support, as well as escalation processes for complex cases, ensuring collectors have resources to manage these scenarios while protecting both the company's and customers' interests.

What are Pay Collectors?

Pay Collectors are professionals responsible for collecting payments from individuals or businesses on behalf of an organization. Their main duties include contacting customers with overdue accounts, negotiating repayment plans, and ensuring that all payments are properly recorded. They often work for utility companies, financial institutions, or collection agencies. Strong communication and negotiation skills are important in this role, as is knowledge of relevant laws and ethical practices.

What is the difference between Pay Collector vs Accounts Receivable Clerk?

AspectPay CollectorAccounts Receivable Clerk
Primary RoleCollect payments from customers and manage overdue accountsRecord, track, and manage incoming payments and outstanding invoices
Required SkillsCommunication, negotiation, basic accountingData entry, accounting software proficiency, attention to detail
Work EnvironmentCollections department, customer service settingAccounting or finance department, office setting
Common CertificationsNone required, but some collections certifications helpfulNone required, accounting certifications beneficial

While both roles involve handling payments, a Pay Collector primarily focuses on collecting overdue payments and negotiating with customers, whereas an Accounts Receivable Clerk manages the recording and tracking of all incoming payments and invoices. The roles often overlap but serve different functions within the finance department.

More about Pay Collector jobs
What cities are hiring for Pay Collector jobs? Cities with the most Pay Collector job openings:
What states have the most Pay Collector jobs? States with the most job openings for Pay Collector jobs include:
Infographic showing various Pay Collector job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, and 96% Part Time. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $43,694 per year, or $21 per hour.
Self Pay Collector

$19.05 - $26.52/hr

Full-time

Posted 8 days ago


Job description

The Self-pay collector works with patients and family members to secure payment for all Self-pay balances including deductibles, copays and coinsurance amounts applied by insurance carriers. Updates patient demographic information and necessary insurance information needed to comply with billing requirements while working with Self-pay vendor and Bad Debt Collection Agencies to ensure timely and accurate accounting of balances.
Qualifications/Requirements
• High School diploma equivalent required
• Minimum of 2 years of related experience in a medical, hospital or healthcare-related insurance follow-up or collections environment
• Strong written and verbal communication skill
• Excellence in Excel and Word
• Strong analytical, organizational and time management skills required
• Ability to learn quickly, build and maintain long term relationships and work with minimal supervision
• Knowledgeable in FDCPA and MA FDCPA regulations