... discount program. * Maintains patient confidentiality in accordance with the Health Insurance ... Vision * Support for continuing education and credential renewal * Life Insurance * Retirement ...
... discount program. * Maintains patient confidentiality in accordance with the Health Insurance ... Vision * Support for continuing education and credential renewal * Life Insurance * Retirement ...
Patient Support Associate
Buffalo, NY · On-site
Patient Support Associate Department : BGMC Transport Location: Buffalo General Medical Center ... program and Kaleida as a whole. Education And Credentials High school diploma or equivalency ...
Patient Support Associate
Buffalo, NY · On-site
Patient Support Associate Department : BGMC Transport Location: Buffalo General Medical Center ... program and Kaleida as a whole. Education And Credentials High school diploma or equivalency ...
Patient Support Specialist
OR · On-site
$20 - $21.75/hr
Pillar 2: Trusting Patient Relationships * Pillar 3: Community Health * Pillar 4: Financial ... An Employee Assistance Program (EAP) that provides mental health support, financial planning, and ...
Patient Support Specialist
OR · On-site
$20 - $21.75/hr
Pillar 2: Trusting Patient Relationships * Pillar 3: Community Health * Pillar 4: Financial ... An Employee Assistance Program (EAP) that provides mental health support, financial planning, and ...
Patient Support Associate
Buffalo, NY · On-site
Patient Support Associate Department : BGMC Transport Location: Buffalo General Medical Center ... program and Kaleida as a whole. Education And Credentials High school diploma or equivalency ...
Patient Support Associate
Buffalo, NY · On-site
Patient Support Associate Department : BGMC Transport Location: Buffalo General Medical Center ... program and Kaleida as a whole. Education And Credentials High school diploma or equivalency ...
Associate Director, Patient Support Data & Analytics & Eligibility Operations CAR-T
Horsham, PA · On-site
The role supports the MyCARVYKTI Patient Support Program and call center team, and is contained with the PECS organization. Key roles & responsibilities * Lead daily operations for the Patient ...
Associate Director, Patient Support Data & Analytics & Eligibility Operations CAR-T
Horsham, PA · On-site
The role supports the MyCARVYKTI Patient Support Program and call center team, and is contained with the PECS organization. Key roles & responsibilities * Lead daily operations for the Patient ...
Patient Support Representative
Houston, TX · On-site
$19/hr
... Patient Support Department, which is our first point of contact for our patients to call in and ... Confidence in your ability to learn new computer programs and software Remote Work Requirements:
Patient Support Representative
Houston, TX · On-site
$19/hr
... Patient Support Department, which is our first point of contact for our patients to call in and ... Confidence in your ability to learn new computer programs and software Remote Work Requirements:
... discount program. * Maintains patient confidentiality in accordance with the Health Insurance ... Vision * Support for continuing education and credential renewal * Life Insurance * Retirement ...
... discount program. * Maintains patient confidentiality in accordance with the Health Insurance ... Vision * Support for continuing education and credential renewal * Life Insurance * Retirement ...
... patient appointments with providers as appropriate. Includes scheduling transportation and ... Graduate of a Certified Medical Assistant Program. Experience: One (1) year experience in a ...
Quick apply
... patient appointments with providers as appropriate. Includes scheduling transportation and ... Graduate of a Certified Medical Assistant Program. Experience: One (1) year experience in a ...
Supervisor Patient Support
Fordyce, AR · On-site
We offer a comprehensive therapeutic program with services that are provided by a multidisciplinary ... Direct, supervise and coordinate the activities of a patient support team. Responsibilities ...
Supervisor Patient Support
Fordyce, AR · On-site
We offer a comprehensive therapeutic program with services that are provided by a multidisciplinary ... Direct, supervise and coordinate the activities of a patient support team. Responsibilities ...
Patient Support Agent (Part Time)
Austin, TX · On-site +1
$17 - $19/hr
Health, dental, and vision coverage * 401(k) program * 3 weeks of PTO * Monday-Friday, 9:00 AM-5:30 PM To Apply: If you are excited by the opportunity to provide outstanding patient support and ...
Patient Support Agent (Part Time)
Austin, TX · On-site +1
$17 - $19/hr
Health, dental, and vision coverage * 401(k) program * 3 weeks of PTO * Monday-Friday, 9:00 AM-5:30 PM To Apply: If you are excited by the opportunity to provide outstanding patient support and ...
We offer a comprehensive therapeutic program with services that are provided by a multidisciplinary ... PURPOSE STATEMENT: Direct, supervise and coordinate the activities of a patient support team.
We offer a comprehensive therapeutic program with services that are provided by a multidisciplinary ... PURPOSE STATEMENT: Direct, supervise and coordinate the activities of a patient support team.
We offer a comprehensive therapeutic program with services that are provided by a multidisciplinary ... Direct, supervise and coordinate the activities of a patient support team. Responsibilities ...
We offer a comprehensive therapeutic program with services that are provided by a multidisciplinary ... Direct, supervise and coordinate the activities of a patient support team. Responsibilities ...
Patient Support Agent (Part Time)
Austin, TX · Remote
$17 - $19/hr
Health, dental, and vision coverage * 401(k) program * 3 weeks of PTO * Monday-Friday, 9:00 AM-5:30 PM To Apply: If you are excited by the opportunity to provide outstanding patient support and ...
Quick apply
Patient Support Agent (Part Time)
Austin, TX · Remote
$17 - $19/hr
Health, dental, and vision coverage * 401(k) program * 3 weeks of PTO * Monday-Friday, 9:00 AM-5:30 PM To Apply: If you are excited by the opportunity to provide outstanding patient support and ...
Patient Support Coordinator
Schenectady, NY · On-site
$21 - $28/hr
Community Care Internal Medicine in Niskayuna is looking for a full time Patient Support ... Knowledge of computer systems, programs and applications. * Maintain strictest confidentiality and ...
Patient Support Coordinator
Schenectady, NY · On-site
$21 - $28/hr
Community Care Internal Medicine in Niskayuna is looking for a full time Patient Support ... Knowledge of computer systems, programs and applications. * Maintain strictest confidentiality and ...
Supervisor, Patient Support
Pittsburgh, PA · On-site
The Supervisor, Patient Support, under the direction of the department leader, is responsible for ... Responds to escalations as needed and engages other internal areas such as Program Management, IT, ...
Supervisor, Patient Support
Pittsburgh, PA · On-site
The Supervisor, Patient Support, under the direction of the department leader, is responsible for ... Responds to escalations as needed and engages other internal areas such as Program Management, IT, ...
The Director, US Patient Assistance Program (PAP), will play a critical role in ensuring patients ... Support launch readiness planning for new indications requiring PAP support Program Operations ...
The Director, US Patient Assistance Program (PAP), will play a critical role in ensuring patients ... Support launch readiness planning for new indications requiring PAP support Program Operations ...
Supervisor, Patient Support
Pittsburgh, PA · On-site
The Supervisor, Patient Support, under the direction of the department leader, is responsible for ... Responds to escalations as needed and engages other internal areas such as Program Management, IT, ...
Supervisor, Patient Support
Pittsburgh, PA · On-site
The Supervisor, Patient Support, under the direction of the department leader, is responsible for ... Responds to escalations as needed and engages other internal areas such as Program Management, IT, ...
Patient Support Specialist (Bilingual)
Houston, TX · On-site
$14.50 - $15/hr
Patient Support Specialist will perform Eligibility Support Specialist duties as needed (e.g. assist with enrollment/re-enrollment of Medicaid, ACA, and other state and federal program, maintain and ...
Quick apply
Patient Support Specialist (Bilingual)
Houston, TX · On-site
$14.50 - $15/hr
Patient Support Specialist will perform Eligibility Support Specialist duties as needed (e.g. assist with enrollment/re-enrollment of Medicaid, ACA, and other state and federal program, maintain and ...
Associate Director, Patient Services
$148K - $222K/hr
The Associate Director, Patient Services, will be responsible for executing Patient Support Services programs to support MannKind products. This position will work cross-functionally across the ...
Associate Director, Patient Services
$148K - $222K/hr
The Associate Director, Patient Services, will be responsible for executing Patient Support Services programs to support MannKind products. This position will work cross-functionally across the ...
Lead development, optimization, and lifecycle management of specialty patient support programs and care models, including launch support, program redesign, and priority initiatives such as Creon ...
Quick apply
Lead development, optimization, and lifecycle management of specialty patient support programs and care models, including launch support, program redesign, and priority initiatives such as Creon ...
Patient Support Program information
See salary details
$26.5K - $29.3K
0% of jobs
$29.3K - $32K
1% of jobs
$32K - $34.8K
2% of jobs
$34.8K - $37.6K
7% of jobs
$37.6K - $40.4K
7% of jobs
$41K is the 25th percentile. Wages below this are outliers.
$40.4K - $43.1K
32% of jobs
$43.1K - $45.9K
9% of jobs
$48.1K is the 75th percentile. Wages above this are outliers.
$45.9K - $48.7K
20% of jobs
$48.7K - $51.5K
9% of jobs
$51.5K - $54.2K
7% of jobs
$54.2K - $57K
4% of jobs
$26.5K
$45.3K
$57K
How much do patient support program jobs pay per year?
What is a Patient Support Program job?
A Patient Support Program (PSP) job involves assisting patients in accessing and adhering to their prescribed treatments. This may include helping with reimbursement and financial assistance, coordinating with healthcare providers, and providing educational support. PSP professionals ensure that patients receive the necessary resources to improve health outcomes while navigating insurance and healthcare systems.
What are the typical responsibilities and day-to-day activities in a Patient Support Program role?
Professionals working in Patient Support Program roles are responsible for serving as a key point of contact for patients, answering questions, providing treatment education, and helping navigate insurance or reimbursement processes. Daily tasks often include coordinating with healthcare providers, following up with patients to track progress, resolving access or logistical issues, and documenting all interactions in compliance with regulatory standards. You may also work within a team of case managers, nurses, or other support staff to ensure a seamless patient experience. This dynamic role requires strong organizational and multitasking abilities, as you’ll be balancing patient communication, administrative duties, and ongoing collaboration with healthcare partners.
What are the key skills and qualifications needed to thrive in the Patient Support Program position, and why are they important?
To excel in a Patient Support Program role, you should have a background in healthcare, life sciences, or social work, with strong knowledge of patient care processes and compliance regulations. Familiarity with CRM systems, call center platforms, and patient management software is often required, along with knowledge of reimbursement or access procedures. Superior interpersonal skills, problem-solving abilities, and a compassionate approach are highly valued. These competencies are essential for effectively guiding patients through healthcare systems, ensuring service quality, and providing emotional support throughout their treatment journey.

Other
Medical, Dental, Vision, Life, Retirement
Posted 4 days ago
Job description
At The Centers, meaningful work is grounded in a culture where people feel valued. As a 2026 USA TODAY Top Workplaces winner, the organization is nationally recognized, based entirely on employee feedback, for trust, purpose, and care. This position plays an important role in advancing our mission and supporting the communities we serve.
Job Summary
Ensures the highest level of customer service, professionalism and communication is performed while greeting and registering patients as they check in, verification of documents, scheduling of medical, behavioral and/or dental appointments and answering phones in a timely manner.
Essential Job Duties & Responsibilities
- Responsible for receptionist duties including answering phones, directing calls, taking messages and greeting visitors.
- Enter, update, and verify all data necessary for the patient and third-party payers in EPIC and other electronic systems.
- Ensures information received is accurate.
- Schedules appropriately with Providers.
- Gather signatures for all required forms.
- Maintain smooth patient flow through communication between patient, provider, MA/RN and other clinical support and enabling staff.
- Review the daily schedules for insurance eligibility and assist uninsured patients with applying for Medicaid or applying for the sliding fee discount program.
- Maintains patient confidentiality in accordance with the Health Insurance Portability and Accountability Act (HIPAA) for all protected health information.
- Attends departmental and staff meetings as required.
- Contributes to departmental and organizational decision-making through active participation in the process.
- Works effectively and positively with co-workers, volunteers, and other departments.
- Maintains confidentiality of all client, staff and agency-related data in accordance with Center policies.
- Scan documents into EHR.
- Performs appointment reminder calls as required. Responsible for collecting co-pays, sliding fee payments, past due balances and any portion of the cost of services at the time of check-in or check-out.
- Connecting patients to the right resources internally, based on their needs.
- Performs other duties as assigned
Job Qualifications
- High school diploma or equivalent required.
- Prior experience interpreting health plans, verifying coverage and interpreting co-pays is preferred.
- Prior experience working with an electronic database and accurate maintenance of client or patient data.
- Electronic Health Record system preferred.
Job Skills
- High School Diploma
- Ability to work in a fast-paced environment
- Team player
- Detail oriented
- Knowledge of medical terminology helpful
- Ability to accurately maintain information in an electronic health record.
- Dependable, adaptable and flexible
- Ability to respond to unexpected situations as they arise
- Excellent interpersonal skills
- Maintain open communication with other clinic staff
- Maintain professional demeanor at all times with patients, volunteers, stakeholders and other clinic staff.
Physical Demands/Work Environment
This job operates in a medical clinic. This role routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to speak and hear. The employee is frequently required to sit for extended periods of time, stand, walk, use hands and fingers, and reach with hands and arms. It requires the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of The Centers and Circle Health Services. Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility.
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About The Centers Â
The Centers fights for equity by healing, teaching, and inspiring individuals and families to reach their full potential. We provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering an inclusive community where our team members thrive. Â
Wellbeing and Benefits Â
Providing quality benefits to our staff is important to us. Just as important is our staff’s well-being. That’s why we offer a number of choices to meet the different needs of our staff. Â
- Choice of medical and dental plansÂ
- Health Savings AccountÂ
- Flexible Spending Account for Health and Dependent CareÂ
- VisionÂ
- Support for continuing education and credential renewalÂ
- Life InsuranceÂ
- Retirement Savings (401k) with a company contributionÂ
- Mental Health Support Â
- Employee Assistance ProgramÂ
- Calm SubscriptionÂ
- Short and Longterm DisabilityÂ