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Patient Support Program Jobs in Quebec (NOW HIRING)

Spire Orthopedic Partners

$17.85 - $22.30/hr

What you'll do: The Patient Support Representative is responsible for answering and triaging ... Broad infrastructure of tools and programs to enhance the employee experience * Competitive ...

MCKESSON

Support patient enrollment and onboarding activities within Patient Support Programs. * Respond to inbound and outbound inquiries from patients, healthcare providers, pharmacies, and other ...

Cencora

Field Case Manager

Montreal, QC

Knowledge in patient support program workflows and therapy access pathways. Knowledge in clinical documentation, record maintenance, and audit requirements. Knowledge in treatment protocols, therapy ...

Inizio Engage

CA$90K - CA$100K/yr

Provide patient support to patients enrolled in Patient Support Programs * Collect demographic data and disposition for product, sample and literature fulfillment * Maintain excellent quality and ...

Spire Orthopedic Partners

$19.65 - $24.55/hr

Clinical Support (Medical Assistant Functions): * Drive the clinic process with the Physician for ... Broad infrastructure of tools and programs to enhance the employee experience * Competitive ...

MCKESSON

Join McKesson's Patient Support Programs to help patients start and stay on specialty therapies. As a Bilingual Nurse Case Manager , you'll serve as the single point of contact for prescribers ...

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Patient Support Program information

See Quebec salary details

$10

$24

$62

How much do patient support program jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for patient support program in Quebec is $24.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $26.44 per hour, depending on experience, location, and employer.

What is a patient support program?

A Patient Support Program (PSP) job involves assisting patients in accessing and adhering to their prescribed treatments. This may include helping with reimbursement and financial assistance, coordinating with healthcare providers, and providing educational support. PSP professionals ensure that patients receive the necessary resources to improve health outcomes while navigating insurance and healthcare systems.

What are the typical responsibilities and day-to-day activities in a patient support program role?

Professionals working in Patient Support Program roles are responsible for serving as a key point of contact for patients, answering questions, providing treatment education, and helping navigate insurance or reimbursement processes. Daily tasks often include coordinating with healthcare providers, following up with patients to track progress, resolving access or logistical issues, and documenting all interactions in compliance with regulatory standards. You may also work within a team of case managers, nurses, or other support staff to ensure a seamless patient experience. This dynamic role requires strong organizational and multitasking abilities, as you’ll be balancing patient communication, administrative duties, and ongoing collaboration with healthcare partners.

What are the key skills and qualifications needed to thrive in a patient support program position, and why are they important?

To excel in a Patient Support Program role, you should have a background in healthcare, life sciences, or social work, with strong knowledge of patient care processes and compliance regulations. Familiarity with CRM systems, call center platforms, and patient management software is often required, along with knowledge of reimbursement or access procedures. Superior interpersonal skills, problem-solving abilities, and a compassionate approach are highly valued. These competencies are essential for effectively guiding patients through healthcare systems, ensuring service quality, and providing emotional support throughout their treatment journey.

What job categories do people searching Patient Support Program jobs in Quebec look for?

The top searched job categories for Patient Support Program jobs in Quebec are:

Patient Support Program jobs near you
Infographic showing various Patient Support Program job openings in Quebec as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 48% In-person, and 52% Remote job distribution, with an average salary of $50,910 per year, or $24.5 per hour.

Patient Support Representative

On-site

Spire Orthopedic Partners
Health Care and Social Assistance • 201 - 500 employees
Learn more about Spire Orthopedic Partnersexternal

$17.85 - $22.30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 6 days ago. Applications are no longer accepted.

Job description

Who we are:  

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts. 

Ortho Rhode Island is a world-class group of talented providers and professionals, all working together to offer value and quality in everything we do. Each Ortho Rhode Island team member is dedicated to thinking like a patient, and to offering the best experience in our industry, driven by our core values: delivering on our word, respecting each other, innovating in orthopedics, valuing every individual, and engaging our community.  

What you’ll do:  

The Patient Support Representative is responsible for answering and triaging incoming calls to the proper location; all aspects of patient scheduling, and processing referrals, and managing consult requests.  

Responsibilities/Duties:   

  • Promptly answer calls using positive and clear communication to provide patient-focused service and a positive impression of the organization.   

  • Accurate appointment scheduling and relate appointment protocols to patient.  

  • Schedule online and faxed requests for appointments   

  • Accurately and expeditiously register patients.  

  • Work closely with eligibility team regarding insurance benefits, deductibles, and referral requirements.  

  • Ability to triage patients and appropriately schedule them.  

  • Use of Centricity, SRS, Phoenix and AllMeds EMRs for multiple office appointment scheduling   

  • Other duties as assigned.

Who you are: 

Qualifications:  

Required Education and Experience  

  • High School Graduate or equivalent  

  • Any combination of education, training, and experience that demonstrates the ability to perform the duties of the position.  

  • Experience with Microsoft Office (Word, Excel, and PowerPoint).  

Preferred Education and Experience  

  • Discretion to work with confidential information.  

  • Knowledge of HIPAA Regulations  

  • Pertinent job-related experience and Medical Terminology  

  • Bilingual Spanish or Portuguese a plus  

What we offer:  

  • Excellent growth and advancement opportunities  

  • Dynamic environment  

  • Access to a diverse network of practitioners  

  • Broad infrastructure of tools and programs to enhance the employee experience     

  • Competitive Compensation  

  • Generous PTO   

  • Benefits package: health, dental, vision, 401(k), etc.  

We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).   

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