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Patient Support Program Jobs in Quebec (NOW HIRING)

TELUS

Sr Program Manager

Montreal, QC

Your work will enable clinicians across Canada to access patient health data at the point of care ... Track capital expenditure and program budgets; flag variances and support financial reporting ...

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Patient Support Program information

See Quebec salary details

$10

$24

$62

How much do patient support program jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for patient support program in Quebec is $24.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $26.44 per hour, depending on experience, location, and employer.

What is a Patient Support Program job?

A Patient Support Program (PSP) job involves assisting patients in accessing and adhering to their prescribed treatments. This may include helping with reimbursement and financial assistance, coordinating with healthcare providers, and providing educational support. PSP professionals ensure that patients receive the necessary resources to improve health outcomes while navigating insurance and healthcare systems.

What are the typical responsibilities and day-to-day activities in a Patient Support Program role?

Professionals working in Patient Support Program roles are responsible for serving as a key point of contact for patients, answering questions, providing treatment education, and helping navigate insurance or reimbursement processes. Daily tasks often include coordinating with healthcare providers, following up with patients to track progress, resolving access or logistical issues, and documenting all interactions in compliance with regulatory standards. You may also work within a team of case managers, nurses, or other support staff to ensure a seamless patient experience. This dynamic role requires strong organizational and multitasking abilities, as you’ll be balancing patient communication, administrative duties, and ongoing collaboration with healthcare partners.

What are the key skills and qualifications needed to thrive in the Patient Support Program position, and why are they important?

To excel in a Patient Support Program role, you should have a background in healthcare, life sciences, or social work, with strong knowledge of patient care processes and compliance regulations. Familiarity with CRM systems, call center platforms, and patient management software is often required, along with knowledge of reimbursement or access procedures. Superior interpersonal skills, problem-solving abilities, and a compassionate approach are highly valued. These competencies are essential for effectively guiding patients through healthcare systems, ensuring service quality, and providing emotional support throughout their treatment journey.

What are popular job titles related to Patient Support Program jobs in Quebec? For Patient Support Program jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Patient Support Program jobs in Quebec look for? The top searched job categories for Patient Support Program jobs in Quebec are:
Patient Support Program jobs near you
Infographic showing various Patient Support Program job openings in Quebec as of June 2026, with employment types broken down into 92% Full Time, and 8% Temporary. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $50,910 per year, or $24.5 per hour.
Hub Patient Services Specialist (12-Month Contract)

Hub Patient Services Specialist (12-Month Contract)

McKesson

Montreal, QC • Remote

CA$44K - CA$59K/yr

Full-time

Medical

Posted 10 days ago

McKesson rating

7.9

Company rating: 7.9 out of 10

Based on 208 frontline employees who took The Breakroom Quiz

41st of 73 rated pharmaceutical

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

About the Role

We are seeking a Hub Patient Services Specialist to join our Patient Support Program (PSP) team on a 12-month contract. In this fully remote role, you will provide administrative and operational support to ensure patients, healthcare providers, and partners receive timely and accurate service.

This is an entry-level healthcare support role where you will contribute to patient program delivery by supporting enrollment, reimbursement processes, and customer service activities, working within established procedures and guidelines.

What You'll Do:

  • Support patient enrollment and onboarding processes in alignment with program requirements.
  • Respond to inbound and outbound patient and provider inquiries using approved scripts and materials.
  • Assist in coordinating communication between patients, healthcare professionals, pharmacies, insurers, and internal teams.
  • Perform data entry and documentation processing (e.g., enrollment forms, reimbursement documents, lab or infusion records).
  • Support reimbursement activities, including document collection and follow-ups.
  • Maintain accurate records and data integrity across systems.
  • Identify and escalate non-routine issues following established processes.
  • Ensure compliance with privacy, regulatory (GxP), and program standards.
  • Contribute to team service levels by completing tasks accurately and on time.

Basic Requirements:

  • Post-secondary education (college diploma or equivalent combination of education and experience).
  • Entry-level role; 0-2 years of relevant experience in customer service, healthcare administration, or call center environments is typical.
  • Strong attention to detail and ability to follow structured processes.
  • Demonstrated ability to perform data entry and administrative tasks accurately.
  • Basic computer proficiency (Microsoft Office, data/document systems).
  • Strong communication skills for handling routine inquiries.

Preferred Skills / Experience:

  • Experience in a Patient Support Program (PSP), healthcare, pharmacy, or insurance environment.
  • Exposure to reimbursement, billing, or benefits verification processes.
  • Familiarity with CRM systems or healthcare documentation workflows.
  • Bilingual (English/French).

Work Environment & Requirements:

  • Primarily a desk-based role requiring extended computer use.
  • May require managing high-volume administrative tasks and communications in a structured, fast-paced environment.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

$44,600 - $59,500

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.


McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

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