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Patient Support Program Jobs in Dallas, TX (NOW HIRING)

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Patient Support Program information

See Dallas, TX salary details

$26.2K

$44.8K

$56.4K

How much do patient support program jobs pay per year?

As of Aug 29, 2026, the average yearly pay for patient support program in Dallas, TX is $44,843.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $48,500.00 per year, depending on experience, location, and employer.

What is a patient support program?

A Patient Support Program (PSP) job involves assisting patients in accessing and adhering to their prescribed treatments. This may include helping with reimbursement and financial assistance, coordinating with healthcare providers, and providing educational support. PSP professionals ensure that patients receive the necessary resources to improve health outcomes while navigating insurance and healthcare systems.

What are the typical responsibilities and day-to-day activities in a patient support program role?

Professionals working in Patient Support Program roles are responsible for serving as a key point of contact for patients, answering questions, providing treatment education, and helping navigate insurance or reimbursement processes. Daily tasks often include coordinating with healthcare providers, following up with patients to track progress, resolving access or logistical issues, and documenting all interactions in compliance with regulatory standards. You may also work within a team of case managers, nurses, or other support staff to ensure a seamless patient experience. This dynamic role requires strong organizational and multitasking abilities, as you’ll be balancing patient communication, administrative duties, and ongoing collaboration with healthcare partners.

What are the key skills and qualifications needed to thrive in a patient support program position, and why are they important?

To excel in a Patient Support Program role, you should have a background in healthcare, life sciences, or social work, with strong knowledge of patient care processes and compliance regulations. Familiarity with CRM systems, call center platforms, and patient management software is often required, along with knowledge of reimbursement or access procedures. Superior interpersonal skills, problem-solving abilities, and a compassionate approach are highly valued. These competencies are essential for effectively guiding patients through healthcare systems, ensuring service quality, and providing emotional support throughout their treatment journey.

What are popular job titles related to Patient Support Program jobs in Dallas, TX?

For Patient Support Program jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Patient Support Program jobs in Dallas, TX look for?

The top searched job categories for Patient Support Program jobs in Dallas, TX are:

Patient Support Program jobs near you
Infographic showing various Patient Support Program job openings in Dallas, TX as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 49% In-person, and 51% Remote job distribution, with an average salary of $44,843 per year, or $21.6 per hour.

Pharmacy Technician - Patient Support

CornerStone Staffing

The Colony, TX • On-site

$21/hr

Full-time

Posted 17 days ago

Job description

Pharmacy Technician – Patient Support


LOCATION: The Colony, TX 75056 | Onsite


COMPENSATION & SCHEDULE

• $21/hr

• Monday–Friday, 10AM–7PM; training Monday–Friday, 8AM–5PM for the first 4 weeks

• Full-time, W2 employment | Job ID: 156879


ROLE IMPACT

Help patients get access to the medications they need. As a Pharmacy Technician – Patient Support, you’ll work with patients, pharmacies, healthcare providers, and assistance programs to resolve medication access issues and support timely prescription fulfillment. Success means providing compassionate service, accurate follow-up, and clear communication from request through resolution.


KEY RESPONSIBILITIES

• Serve as a primary contact for patients needing prescription and medication access support.

• Coordinate with prescribers, pharmacies, and patient assistance programs to obtain medication approvals and support timely fulfillment.

• Handle inbound and outbound communications while maintaining patient privacy and program standards.

• Document interactions, track open requests, and follow up until issues are resolved.

• Work with internal teams to deliver a positive patient experience and improve medication access.


LICENSES & CERTIFICATIONS

• Active Pharmacy Technician License or Certification valid in at least one state required

• 1+ years of call center experience in healthcare, pharmacy, or member support

• Experience supporting prescription benefits, medication access, or patient assistance processes


CLINICAL SKILL SET

• Prescription and medication access support

• Patient assistance programs

• Prescription benefit programs

• Pharmacy and prescriber coordination

• Medication approval and fulfillment tracking

• Electronic Health Record (EHR) and pharmacy management systems

• Salesforce or similar CRM systems

• Microsoft Excel and Microsoft Word

PREFERRED SKILLS

• Strong customer service and patient communication skills

• Ability to manage multiple requests and follow through on open issues

• Strong organization and attention to detail in a fast-paced environment



LEGAL NOTICE

For immediate consideration, apply today. A recruiter will reach out to qualified candidates to schedule a phone interview.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy