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Patient Assistance Program Representative Jobs in Dallas, TX

Prism Health North Texas

Financial Navigator

Dallas, TX · On-site

$18.50 - $24.25/hr

Meets with patients receiving Long-Acting Injectable (LAI) therapy to coordinate authorization, prior authorization, and Patient Assistance Program enrollments. * Communicates with patients about ...

Ernest Health

Patient Account Representative

Mesquite, TX · On-site

$16.50 - $21.75/hr

We are seeking a Patient Account Representative to join our Billing Office team! As a participating ... Employee Assistance Program * Wellness Program with quarterly wellness challenges with ...

St. Mark's Hospital

Patient Representative

Roanoke, TX · On-site

Ability to work with multiple computer programs Benefits CareNow, offers a total rewards package ... Education support through tuition assistance, student loan assistance, certification support ...

New

Care Now

Patient Representative

Southlake, TX · On-site

HCA Healthcare has committed up to $300 million in programs to support our incredible team members ... Education support through tuition assistance, student loan assistance, certification support ...

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All JobsPatient Assistance Program Representative JobsPatient Assistance Program Representative Jobs in Dallas, TX

Patient Assistance Program Representative information

See Dallas, TX salary details

$13

$19

$26

How much do patient assistance program representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for patient assistance program representative in Dallas, TX is $19.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by patient assistance program representatives, and how can they be managed effectively?

Patient Assistance Program Representatives often encounter challenges such as navigating complex insurance policies, managing high call volumes, and addressing sensitive patient concerns regarding medication access. Effective time management and strong communication skills are essential for prioritizing tasks and providing clear information to patients. Utilizing team resources and staying updated on program requirements can also help representatives resolve issues efficiently, ensuring patients receive the support they need in a timely manner.

What are the key skills and qualifications needed to thrive as a patient assistance program representative?

To thrive as a Patient Assistance Program Representative, you need a strong understanding of healthcare processes, insurance verification, and program eligibility requirements, usually supported by a high school diploma or relevant experience. Familiarity with CRM systems, patient management software, and electronic documentation tools is typically required. Outstanding communication, empathy, and problem-solving skills help build trust with patients and coordinate effectively with healthcare providers. These skills ensure efficient program enrollment, positive patient experiences, and accurate handling of sensitive information.

What is the difference between Patient Assistance Program Representative vs Patient Services Coordinator?

AspectPatient Assistance Program RepresentativePatient Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; healthcare or customer service experience beneficial
Work EnvironmentHealthcare facilities, pharmaceutical companies, or nonprofit organizationsHospitals, clinics, or healthcare offices
Employer & Industry UsageUsed in pharmaceutical, healthcare, and nonprofit sectors to assist patients with medication access

Both roles involve assisting patients, often requiring similar credentials and working in healthcare settings. The Patient Assistance Program Representative specifically focuses on helping patients access medications through assistance programs, while the Patient Services Coordinator handles broader patient support and coordination. Understanding these differences can help job seekers identify the best fit for their skills and career goals.

What is a patient assistance program representative?

A Patient Assistance Program Representative is a professional who helps patients access medications and healthcare services by guiding them through various assistance programs offered by pharmaceutical companies, non-profits, or healthcare providers. Their main responsibilities include assessing patient eligibility, completing and submitting necessary paperwork, and serving as a liaison between patients, healthcare providers, and program sponsors. They play a crucial role in ensuring that individuals with limited financial resources can obtain the medications and treatments they need.
What are popular job titles related to Patient Assistance Program Representative jobs in Dallas, TX? For Patient Assistance Program Representative jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Patient Assistance Program Representative jobs in Dallas, TX look for? The top searched job categories for Patient Assistance Program Representative jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Patient Assistance Program Representative jobs? Cities near Dallas, TX with the most Patient Assistance Program Representative job openings:
Patient Assistance Program Representative jobs near you
Infographic showing various Patient Assistance Program Representative job openings in Dallas, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $40,631 per year, or $19.5 per hour.

Infusion Patient Assistance Coordinator - Remote

Soleo Health Inc

Frisco, TX • Remote

$22 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Description:

Soleo Health is seeking a Patient Assistance Coordinator to support our Specialty Infusion Pharmacy and work Remotely (USA). Join us in Simplifying Complex Care!


Specialty infusion experience required.


Soleo Health Perks:

  • Competitive Wages
  • Mileage Reimbursement & Paid Drive Time
  • 401(k) with a Match
  • Referral Bonus
  • Paid Time Off
  • Great Company Culture
  • Annual Merit Based Increases
  • No Weekends or Holidays
  • Paid Parental Leave Options
  • Affordable Medical, Dental, & Vision Insurance Plans
  • Company Paid Disability & Basic Life Insurance
  • HSA & FSA (including dependent care) Options
  • Education Assistance Program

The Position:

The Patient Assistance Coordinator plays a critical role in helping patients manage out-of-pocket healthcare expenses. This position supports patients by navigating manufacturers, foundations, and internal assistance programs, delivering timely and accurate advance beneficiary notices (ABNs), as well as assisting with complex benefit-related discussions to ensure patients receive the financial support they need. Responsibilities Include:

  • Educate and assist patients with enrollment in copay and foundation assistance programs.
  • Prepare and send enrollment forms and related correspondence for patient assistance programs.
  • Stay current on federal, state, and contractual guidelines related to copay assistance.
  • Collaborate with cross-functional teams to ensure accurate and timely benefit navigation including providing support to Patient Ambassadors on complex benefit cases.
  • Create, explain, and verify ABNs to ensure accuracy and protect revenue.
  • Assist patients experiencing financial hardship through the internal Soleo Assistance Program.
  • Manage renewals for all manufacturers, foundation, and Soleo Assistance Program (SAP) cases.
  • Ensure compliance with manufacturer program requirements, including report creation and maintenance.
  • Support supervisors and managers with special projects assigned.

Schedule:

  • Must be able to work Full time, Monday-Friday, standard business hours of 8:30-5pm Eastern Time Zone
Requirements:
  • At least 2 years of home infusion specialty pharmacy required
  • High school diploma or equivalent
  • Working knowledge of Medicare, Medicaid, and managed care reimbursement guidelines including ability to interpret payor contract fee schedules based on NDC and HCPCS units
  • Strong ability to multi-task and support numerous referrals/priorities while ensuring productivity expectations and quality are met
  • Ability to work in a fast-paced environment
  • Knowledge of HIPAA regulations
  • Basic level skill in Microsoft Excel & Word
  • Knowledge of CPR+ preferred

About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!


Soleo’s Core Values:

  • Improve patients’ lives every day
  • Be passionate in everything you do
  • Encourage unlimited ideas and creative thinking
  • Make decisions as if you own the company
  • Do the right thing
  • Have fun!

Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.

Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees.? Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.

Keywords: Prior Auth, Insurance, Referrals, Home Infusion Prior Authorization, Home Infusion Benefits verification, Insurance Verification Specialist, Specialty Infusion Benefits Verification, Now Hiring, Hiring Now, Hiring Immediately