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Patient Assistance Program Representative Jobs in Converse, TX

Tenet Health

Patient Service Representative

San Antonio, TX · On-site

$15.75 - $20/hr

Up to $5,000 Sign-On bonus based on experience The Patient Service Representative is responsible ... Employee Assistance program, Employee discount program * Voluntary benefits include pet insurance ...

Tenet Health

Patient Services Representative

San Antonio, TX · On-site

$15.75 - $20/hr

Up to $5,000 Sign-On bonus based on experience The Patient Service Representative is responsible ... Employee Assistance program, Employee discount program * Voluntary benefits include pet insurance ...

New

Tenet Health

Patient Service Representative

San Antonio, TX · On-site

$15.75 - $20/hr

Up to $5,000 Sign-On bonus based on experience The Patient Service Representative is responsible ... Employee Assistance program, Employee discount program * Voluntary benefits include pet insurance ...

Tenet Health

Patient Services Representative

San Antonio, TX · On-site

$15.75 - $20/hr

Up to $5,000 Sign-On bonus based on experience The Patient Service Representative is responsible ... Employee Assistance program, Employee discount program * Voluntary benefits include pet insurance ...

New

Tenet Health

Patient Services Representative

San Antonio, TX · On-site

$15.75 - $20/hr

Up to $5,000 Sign-On bonus based on experience The Patient Service Representative is responsible ... Employee Assistance program, Employee discount program * Voluntary benefits include pet insurance ...

New

Tenet Health

Patient Service Representative

San Antonio, TX · On-site

$15.75 - $20/hr

Up to $5,000 Sign-On bonus based on experience The Patient Service Representative is responsible ... Employee Assistance program, Employee discount program * Voluntary benefits include pet insurance ...

Tenet Health

Patient Service Representative

San Antonio, TX · On-site

$15.75 - $20/hr

Check in patients, collect accurate patient demographics, enter data into the electronic system ... Employee Assistance program, Employee discount program * Voluntary benefits include pet insurance ...

University Health

Reimbursement Specialist

San Antonio, TX · On-site

$19.55 - $29.75/hr

Communicates effectively with pharmacy, hospital administration, medical staff, patients and personnel in the patient assistance programs using verbal and written interpersonal communication skills.

University Health

Reimbursement Specialist

San Antonio, TX · On-site

$16.50 - $23/hr

Communicates effectively with pharmacy, hospital administration, medical staff, patients and personnel in the patient assistance programs using verbal and written interpersonal communication skills.

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Patient Assistance Program Representative information

See Converse, TX salary details

$12

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$24

How much do patient assistance program representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for patient assistance program representative in Converse, TX is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.42 per hour, depending on experience, location, and employer.

What are some common challenges faced by patient assistance program representatives, and how can they be managed effectively?

Patient Assistance Program Representatives often encounter challenges such as navigating complex insurance policies, managing high call volumes, and addressing sensitive patient concerns regarding medication access. Effective time management and strong communication skills are essential for prioritizing tasks and providing clear information to patients. Utilizing team resources and staying updated on program requirements can also help representatives resolve issues efficiently, ensuring patients receive the support they need in a timely manner.

What are the key skills and qualifications needed to thrive as a patient assistance program representative?

To thrive as a Patient Assistance Program Representative, you need a strong understanding of healthcare processes, insurance verification, and program eligibility requirements, usually supported by a high school diploma or relevant experience. Familiarity with CRM systems, patient management software, and electronic documentation tools is typically required. Outstanding communication, empathy, and problem-solving skills help build trust with patients and coordinate effectively with healthcare providers. These skills ensure efficient program enrollment, positive patient experiences, and accurate handling of sensitive information.

What is the difference between Patient Assistance Program Representative vs Patient Services Coordinator?

AspectPatient Assistance Program RepresentativePatient Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; healthcare or customer service experience beneficial
Work EnvironmentHealthcare facilities, pharmaceutical companies, or nonprofit organizationsHospitals, clinics, or healthcare offices
Employer & Industry UsageUsed in pharmaceutical, healthcare, and nonprofit sectors to assist patients with medication access

Both roles involve assisting patients, often requiring similar credentials and working in healthcare settings. The Patient Assistance Program Representative specifically focuses on helping patients access medications through assistance programs, while the Patient Services Coordinator handles broader patient support and coordination. Understanding these differences can help job seekers identify the best fit for their skills and career goals.

What is a patient assistance program representative?

A Patient Assistance Program Representative is a professional who helps patients access medications and healthcare services by guiding them through various assistance programs offered by pharmaceutical companies, non-profits, or healthcare providers. Their main responsibilities include assessing patient eligibility, completing and submitting necessary paperwork, and serving as a liaison between patients, healthcare providers, and program sponsors. They play a crucial role in ensuring that individuals with limited financial resources can obtain the medications and treatments they need.
What job categories do people searching Patient Assistance Program Representative jobs in Converse, TX look for? The top searched job categories for Patient Assistance Program Representative jobs in Converse, TX are:
What cities near Converse, TX are hiring for Patient Assistance Program Representative jobs? Cities near Converse, TX with the most Patient Assistance Program Representative job openings:
Patient Assistance Program Representative jobs near you
Infographic showing various Patient Assistance Program Representative job openings in Converse, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,298 per year, or $17.9 per hour.

Patient Benefits Representative Sr

The US Oncology Network

San Marcos, TX • On-site

Full-time

Re-posted 15 days ago

US Oncology rating

7.1

Company rating: 7.1 out of 10

Based on 109 frontline employees who took The Breakroom Quiz

381st of 887 rated healthcare providers

Job description

Overview
The US Oncology Network is looking for a Patient Benefits Representative to join our team at Texas Oncology. This full-time position will support the Oncology and Radiation Departments at our 1308 Wonder World Drive clinic in San Marcos, Texas. Typical work week is Monday through Friday, 8:30a - 5:00p.
This position will be a level 1or Sr depending on relevant candidate experience.
As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today-at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve "More breakthroughs. More victories." ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.
The US Oncology Network is one of the nation's largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.
What does the Patient Benefits Representative do? (including, but not limited to):
The Patient Benefits Representative, under general supervision is responsible for educating patient on insurance coverage and benefits. Assess patients financial ability; may educate patient on assistance programs. Updates and maintains existing patient new insurance eligibility, coverage, and benefits in system. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology's Shared Values.
Responsibilities
The essential duties and responsibilities (including, but not limited to):
  • Prior to a patient receiving treatment; obtains insurance coverage information and demographics; educates patient on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket expenses.
  • Assess patients ability to meet expenses and discusses payment arrangements. May educate patients on financial assistance programs as well as identify sources and provide assistance with completing forms. Based upon diagnosis, estimated insurance coverage, and financial assistance, completes Patient Cost Estimate form.
  • Completes appropriate reimbursement and liability forms for patient's review and signature. Forwards appropriate information and forms to billing office.
  • Responsible for obtaining, from Clinical Reviewer, insurance pre-authorization or referral approval codes prior to each treatment.
  • Review patient account balance and notify front desk of patients to meet with
  • Ensure that patient co-pay amount is correctly entered into system (or conveyed), allowing front desk to collect appropriately
  • At each patient visit, verifies and updates demographics and insurance coverage in computer system according to Standard Operating Procedures (SOPs).
  • Stays current on available financial aide. Develops professional relationships with financial aide providers. Networks with financial aide providers to obtain leads to other aide programs.
  • Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient*s records.
  • Maintains updated manuals, logs, forms, and documentation. Performs additional duties as requested.
  • Other duties as requested or assigned.

Qualifications
The ideal candidate for the Patient Benefits Representative will have the following background and experience:
Level 1
  • High school diploma or equivalent required.
  • Minimum three (3) years patient pre-services coordinator or equivalent required.
  • Proficiency with computer systems and Microsoft Office (Word and Excel) required.
  • Demonstrate knowledge of CPT coding and HCPS coding application.
  • Must be able to verbally communicate clearly and utilize the appropriate and correct terminology.
  • Must successfully complete required e-learning courses within 90 days of occupying position.

Level Sr (in addition to level 1 requirements)
  • Associates degree in Finance, Business or four years revenue cycle experience preferred.
  • Minimum three (3) years pre-services coordinator experience and two (2) years of patient benefits experience required.
  • Must be able to demonstrate knowledge and appropriate application of insurance coverage benefits and terminology.

Competencies:
  • Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; is regarded a san expert in the technical/functional area; accesses and uses other expert resources when appropriate.
  • Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity and rapid change; shows resilience inn the face of constraints, frustrations, or adversity; demonstrates flexibility.
  • Uses Sound Judgment: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty.
  • Shows Work Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them.
  • Commits to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improves efficiencies.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.
Work Environment:
The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require minimal travel by automobile to office sites.

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