ZipRecruiter

Log In

1

Patient Assistance Program Representative Jobs in Houston, TX

MD Anderson

Patient Financial Services Supervisor

Houston, TX · Hybrid

$32.93 - $41.11/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Supervisor, Patient Financial Services oversees staff, ensures compliance with established ... Tuition Assistance Program after six months of service and access to extensive wellness, fitness ...

US Physical Therapy

Patient Account Representative

Houston, TX · On-site

$17.50 - $23/hr

  • Medical

  • Dental

  • Retirement

  • PTO

It is an exhilarating time of growth for USPh, and we are hiring a Patient Account Representative ... Employee Assistance Program (EAP) * Investment from a company that wants you to succeed and thrive.

US Physical Therapy

Patient Account Representative

Houston, TX

$17.50 - $23/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... Patient Account Representative with strong technical ability and business acumen to join our ... Employee Assistance Program (EAP) * Investment from a company that wants you to succeed and thrive.

US Physical Therapy

Patient Account Representative

Houston, TX · On-site

$17.50 - $23/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... Patient Account Representative with strong technical ability and business acumen to join our ... Employee Assistance Program (EAP) * Investment from a company that wants you to succeed and thrive.

US Physical Therapy

Patient Account Representative

Houston, TX

$17.50 - $23/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... Patient Account Representative with strong technical ability and business acumen to join our ... Employee Assistance Program (EAP) * Investment from a company that wants you to succeed and thrive.

Krystal Biotech

Patient Access Liaison

Houston, TX · On-site +1

Provide education on affordability assistance options including copay assistance, patient assistance programs (PAP), and other alternative options. * Provide non-medical, educational support ...

Connect Med 360

Patient Support Case Manager

Houston, TX · On-site

$60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... patient assistance programs. • Demonstrate an understanding of business rules, work instructions, and program-approved scripts, guides and other communications for patients and HCPs. • ...

Connect Med 360

Patient Support Case Manager

Houston, TX · On-site

$60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... patient assistance programs. • Demonstrate an understanding of business rules, work instructions, and program-approved scripts, guides and other communications for patients and HCPs. • ...

next page

Showing results 1-20

All JobsPatient Assistance Program Representative JobsPatient Assistance Program Representative Jobs in Houston, TX

Patient Assistance Program Representative information

See Houston, TX salary details

$12

$18

$25

How much do patient assistance program representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for patient assistance program representative in Houston, TX is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.43 per hour, depending on experience, location, and employer.

What is a patient assistance program representative?

A Patient Assistance Program Representative is a professional who helps patients access medications and healthcare services by guiding them through various assistance programs offered by pharmaceutical companies, non-profits, or healthcare providers. Their main responsibilities include assessing patient eligibility, completing and submitting necessary paperwork, and serving as a liaison between patients, healthcare providers, and program sponsors. They play a crucial role in ensuring that individuals with limited financial resources can obtain the medications and treatments they need.

What are the key skills and qualifications needed to thrive as a patient assistance program representative?

To thrive as a Patient Assistance Program Representative, you need a strong understanding of healthcare processes, insurance verification, and program eligibility requirements, usually supported by a high school diploma or relevant experience. Familiarity with CRM systems, patient management software, and electronic documentation tools is typically required. Outstanding communication, empathy, and problem-solving skills help build trust with patients and coordinate effectively with healthcare providers. These skills ensure efficient program enrollment, positive patient experiences, and accurate handling of sensitive information.

What are some common challenges faced by patient assistance program representatives, and how can they be managed effectively?

Patient Assistance Program Representatives often encounter challenges such as navigating complex insurance policies, managing high call volumes, and addressing sensitive patient concerns regarding medication access. Effective time management and strong communication skills are essential for prioritizing tasks and providing clear information to patients. Utilizing team resources and staying updated on program requirements can also help representatives resolve issues efficiently, ensuring patients receive the support they need in a timely manner.

What is the difference between Patient Assistance Program Representative vs Patient Services Coordinator?

AspectPatient Assistance Program RepresentativePatient Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; healthcare or customer service experience beneficial
Work EnvironmentHealthcare facilities, pharmaceutical companies, or nonprofit organizationsHospitals, clinics, or healthcare offices
Employer & Industry UsageUsed in pharmaceutical, healthcare, and nonprofit sectors to assist patients with medication access

Both roles involve assisting patients, often requiring similar credentials and working in healthcare settings. The Patient Assistance Program Representative specifically focuses on helping patients access medications through assistance programs, while the Patient Services Coordinator handles broader patient support and coordination. Understanding these differences can help job seekers identify the best fit for their skills and career goals.

What are popular job titles related to Patient Assistance Program Representative jobs in Houston, TX?

For Patient Assistance Program Representative jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Patient Assistance Program Representative jobs in Houston, TX look for?

The top searched job categories for Patient Assistance Program Representative jobs in Houston, TX are:

What cities near Houston, TX are hiring for Patient Assistance Program Representative jobs?

Cities near Houston, TX with the most Patient Assistance Program Representative job openings:

Patient Assistance Program Representative jobs near you
Infographic showing various Patient Assistance Program Representative job openings in Houston, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,224 per year, or $18.9 per hour.

Bilingual Patient Assistance Representative

Legacy Community Health

Houston, TX • On-site

$16.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Legacy Community Health rating

7.0

Company rating: 7.0 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Benefits
  • Paid Time Off & Paid Company Holidays
  • Medical, Dental, Vision & Life Insurance
  • Flexible Spending Account (FSA)
  • 403(b) Retirement Plan with Company Match
  • Short-Term & Long-Term Disability
  • $0 Copay for Legacy Provider visits
  • $0 Copay for prescriptions filled at Legacy Pharmacies
  • Travel Insurance & Pet Insurance
  • Subsidized Gym Membership
  • And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!Location: Legacy Montrose - 1415 California St. Houston, TX 77006
Bilingual Patient Assistance Representative - Job OverviewSchedule: Monday-Friday (8AM-5PM) | Rotating Saturdays (8:00am - 3:30pm)
At Legacy Community Health, we cherish the power of community and the profound impact of compassionate care. As a Bilingual Patient Assistance Representative, you'll find yourself at the very heart of our mission, providing essential support to our clients by facilitating access to crucial programs like the Ryan White Grant, AIDS Drug Assistance Program (ADAP), and more.
  • Become a vital part of a team that significantly impacts the lives of those we serve.
  • Engage directly with our clients to ensure they receive the medication and medical coverage they need.
  • Collaborate with a passionate team dedicated to community health and well-being.
  • Experience personal growth through mentorship and development opportunities.
  • Contribute to a mission-driven organization focused on enhancing healthcare access for all.
Key Responsibilities
  • Support patients with medications and health insurance assistance as part of the Ryan White Grant programs.
  • Meet with eligible clients to gather necessary documentation for program enrollment.
  • Process applications and payments efficiently and accurately.
  • Maintain current and accurate records of enrolled clients.
  • Communicate regularly with clients to ensure ongoing eligibility and engagement.
  • Monitor incoming requests and take timely action.
  • Document patient care activities comprehensively in electronic records.
  • Validate data points to support grant standards and ensure accurate reporting.
  • Identify and address concerns, collaborating with service providers to support clients.
  • Conduct reviews and audits to maintain reporting accuracy.
  • Collaborate with peers and colleagues to enhance patient care.
  • Participate in special projects and other assigned duties.
Minimum Qualifications
  • High school diploma required
  • Minimum (1) year of healthcare experience OR Minimum (3) years of customer service experience, preferably in healthcare
  • Knowledge of healthcare terms, HIV disease and medications to treat HIV and associated illness desired
  • Insurance and/or COBRA knowledge
  • Proficient written and verbal communication skills
  • Demonstrates knowledge of MS Excel and MS Word
  • Bilingual-Spanish preferred
About Legacy Community Health
As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health-every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job-they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.
At Legacy Community Health, our mission-Driving healthy change in our communities-guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:Approachable & Collaborative
We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.Driven & Committed
We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change-within ourselves, our teams, and the communities we serve.Perceptive & Thoughtful Communicators
We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

What Legacy Community Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply