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Patient Support Program Jobs in Pennsylvania (NOW HIRING)

ConnectiveRx

Patient Support Specialist

Pittsburgh, PA · On-site

$15.75 - $19.25/hr

The Patient Support Specialist, under the direction of the Supervisor, is responsible for providing ... Will be trained to support programs, clients and/or job functions as appropriate. * Some experience ...

ConnectiveRx

Patient Support Specialist

Pittsburgh, PA

$15.75 - $19.25/hr

The Patient Support Specialist, under the direction of the Supervisor, is responsible for providing ... Will be trained to support programs, clients and/or job functions as appropriate. * Some experience ...

ConnectiveRx

Patient Support Specialist

Pittsburgh, PA · On-site

$15.26 - $19/hr

The Patient Support Specialist, under the direction of the Supervisor, is responsible for providing ... Will be trained to support programs, clients and/or job functions as appropriate. * Some experience ...

ConnectiveRx

Patient Support Specialist

Pittsburgh, PA · On-site

$16 - $19.50/hr

The Patient Support Specialist, under the direction of the Supervisor, is responsible for providing ... Will be trained to support programs, clients and/or job functions as appropriate. * Some experience ...

BlinkRx

Patient Support Specialist

Pittsburgh, PA · On-site

$19 - $21/hr

Provide patient care to accurately support pharma programs and triage to appropriate teams when required * Accurately documents all contact details to ensure patients receive timely and seamless ...

Kelly Services

Patient Support Specialist

Horsham, PA · Remote

$16.75 - $20.75/hr

Send relevant program communications/resources. * Build rapport and trust with customers. * Use active listening and probing to resolve inquiries and generate insights. Training & Team Support

BlinkRx

Patient Support Specialist

Pittsburgh, PA · On-site

$19 - $21/hr

Provide patient care to accurately support pharma programs and triage to appropriate teams when required * Accurately documents all contact details to ensure patients receive timely and seamless ...

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Patient Support Program information

See Pennsylvania salary details

$26.6K

$45.4K

$57.1K

How much do patient support program jobs pay per year?

As of Aug 27, 2026, the average yearly pay for patient support program in Pennsylvania is $45,440.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $49,100.00 per year, depending on experience, location, and employer.

What is a patient support program?

A Patient Support Program (PSP) job involves assisting patients in accessing and adhering to their prescribed treatments. This may include helping with reimbursement and financial assistance, coordinating with healthcare providers, and providing educational support. PSP professionals ensure that patients receive the necessary resources to improve health outcomes while navigating insurance and healthcare systems.

What are the typical responsibilities and day-to-day activities in a patient support program role?

Professionals working in Patient Support Program roles are responsible for serving as a key point of contact for patients, answering questions, providing treatment education, and helping navigate insurance or reimbursement processes. Daily tasks often include coordinating with healthcare providers, following up with patients to track progress, resolving access or logistical issues, and documenting all interactions in compliance with regulatory standards. You may also work within a team of case managers, nurses, or other support staff to ensure a seamless patient experience. This dynamic role requires strong organizational and multitasking abilities, as you’ll be balancing patient communication, administrative duties, and ongoing collaboration with healthcare partners.

What are the key skills and qualifications needed to thrive in a patient support program position, and why are they important?

To excel in a Patient Support Program role, you should have a background in healthcare, life sciences, or social work, with strong knowledge of patient care processes and compliance regulations. Familiarity with CRM systems, call center platforms, and patient management software is often required, along with knowledge of reimbursement or access procedures. Superior interpersonal skills, problem-solving abilities, and a compassionate approach are highly valued. These competencies are essential for effectively guiding patients through healthcare systems, ensuring service quality, and providing emotional support throughout their treatment journey.

What are popular job titles related to Patient Support Program jobs in Pennsylvania?

For Patient Support Program jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Patient Support Program jobs in Pennsylvania look for?

The top searched job categories for Patient Support Program jobs in Pennsylvania are:

Patient Support Program jobs near you
Infographic showing various Patient Support Program job openings in Pennsylvania as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,440 per year, or $21.8 per hour.

Patient Support Specialist

Pittsburgh, PA • On-site

Careers Integrated Resources Inc
See more jobs at Careers Integrated Resources Incexternal

$16 - $19.50/hr

Other

Medical

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

Patient Support Specialist

Duration: 2 months, possibility of extension

Shift Time: 9:30 AM - 6:00 PM

Location: Pittsburg, PA 15275

Duties
  • Under the supervisor's direction, the Patient Support Specialist is responsible for providing patient health care services, enabling access to care for prescription medications.
  • Interact directly with patients, physicians, and/or pharmacies to provide access to care on behalf of the client's copay assistance programs.
  • Be part of a highly concierge "white glove" service team that manages the patient experience from start to finish by providing program information, eligibility, reimbursement support, and general assurance and ease of use in supporting the client's copay assistance programs.
  • Provide patient care and health care case management support with a high level of customer empathy and strong soft skills.
What You Will Do
  • Respond to inbound phone calls and claims, as well as outbound calls, to and from patients, physicians, and pharmacies regarding access to care and reimbursement needs.
  • Focus on patient empathy and the consumer experience to ensure ease of use of program goals and ultimately drive access to care and medication adherence.
  • Based on volume, process claims and/or answer phones.
  • Refer requests for escalation as needed and engage other internal teams such as Program Management, IT, and other Patient Support teams to resolve issues.
  • Perform other assignments as needed.
Skills What We Need From You
  • High School Diploma or GED required.
  • 1+ years of healthcare or case management experience in a high-volume contact center or similar environment preferred.
  • Experience working in pharmacy benefits, health care insurance, and/or medical billing (preferred).
  • Call center operating metrics and performance management experience (a plus).
  • Knowledge of pharmacy benefits, health care insurance, and/or medical billing (a plus).
  • Will be trained to support programs, clients, and/or job functions as appropriate.
  • Experience with third-party systems (SelectRx, Pro-Care, FSV) (a plus).
  • Experience with call center software (Five9, In-Contact, or similar) (a plus).
  • Fluent in English/Spanish (a plus).
  • Strong communication skills with the ability to convey information in easy-to-understand language.
  • Actively listens and uses effective written communication with correct spelling, grammar, and punctuation.
  • Customer-focused with a high level of empathy and emotional intelligence.
  • Adaptable and able to efficiently navigate a variety of situations.
Education
  • High School Diploma or GED required.
  • 1+ years of healthcare or case management experience in a high-volume contact center or similar environment preferred.
Minimum Degree Required
  • Completed High School (Diploma or GED)

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