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Patient Services Assistant Jobs in Iowa (NOW HIRING)

UnityPoint Health

Imaging Services Assistant

Waterloo, IA · On-site

$16 - $21.25/hr

Imaging Services Assistant UnityPoint Health - Allen Shift: PRN as needed; Hours vary Great ... assisting physicians in locating patient images, loading images onto PACS and maintaining ...

Imh

Patient Service Representative

Hamburg, IA · On-site

$17.86 - $23.22/hr

Proactively requests payments from patients on current and past medical services. Receives and ... May assist patients into/out of the clinic. Location: Cottonwood Medical Clinic Work City: Murray ...

UnityPoint Health

Imaging Services Assistant

Waterloo, IA · On-site

$16 - $21.25/hr

Overview Imaging Services Assistant UnityPoint Health - Allen Shift: PRN as needed; Hours vary ... assisting physicians in locating patient images, loading images onto PACS and maintaining ...

UnityPoint Health

Imaging Services Assistant

Waterloo, IA · On-site

$16 - $21.25/hr

Overview Imaging Services Assistant UnityPoint Health - Allen Shift: PRN as needed; Hours vary ... assisting physicians in locating patient images, loading images onto PACS and maintaining ...

Vodec

Day Services Assistant

Urbandale, IA · On-site

$17.50/hr

Support personal goals * Assist individuals to gain knowledge and confidence in life skills * Teach ... Compassionate and patient demeanor * Ability to work independently and as part of a team

Vodec

Day Services Assistant

Urbandale, IA · On-site

$17.50/hr

Support personal goals * Assist individuals to gain knowledge and confidence in life skills * Teach ... Compassionate and patient demeanor * Ability to work independently and as part of a team

Imh

Patient Service Representative

Hamburg, IA · On-site

$17.86 - $23.22/hr

Proactively requests payments from patients on current and past medical services. Receives and ... May assist patients into/out of the clinic. Location: Cottonwood Medical Clinic, Eccles Outpatient ...

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How much do patient services assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for patient services assistant in Iowa is $17.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $21.01 per hour, depending on experience, location, and employer.

What Is a Patient Services Assistant?

A patient services assistant works in a customer-facing role in a medical facility. In this role, you do not provide medical care to patients, but rather help with administrative tasks such as setting appointments, sending referrals to specialists, answering questions, contacting insurance companies, and dealing with billing. In some healthcare organizations, you may also connect patients with the services that they need. In larger hospitals, patient services assistants work as personal administrative aides for one doctor or one department. You can find opportunities for advancement if you obtain a degree in medical administration or a related field.

What are the key skills and qualifications needed to thrive as a Patient Services Assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, typically supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and office equipment is often required. Excellent communication, empathy, and a service-oriented attitude are soft skills that make someone stand out in this role. These competencies ensure efficient patient support, accurate information management, and a positive patient experience within healthcare settings.

What are the main challenges Patient Services Assistants face when balancing administrative duties with direct patient interactions?

Patient Services Assistants often juggle multiple responsibilities, including managing patient check-ins, scheduling appointments, handling phone inquiries, and providing support to clinical staff. One of the main challenges is maintaining accuracy and efficiency in administrative tasks while delivering compassionate, attentive service to patients who may be anxious or unwell. Effective time management and strong communication skills are essential for successfully navigating these demands and ensuring a positive experience for both patients and coworkers.

What are Patient Services Assistants?

Patient Services Assistants are healthcare support professionals who help ensure the smooth operation of hospitals and clinics by assisting patients and medical staff. Their duties typically include greeting and directing patients, scheduling appointments, updating patient records, and providing general administrative support. They play a crucial role in maintaining a welcoming environment and ensuring that patients receive timely and efficient service. Patient Services Assistants often serve as a key point of contact between patients and healthcare providers.

What is the difference between Patient Services Assistant vs Medical Receptionist?

AspectPatient Services AssistantMedical Receptionist
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesPatient check-in, scheduling, assisting with patient needsScheduling appointments, answering phones, managing patient records

Both roles involve front-office tasks in healthcare settings, often requiring similar credentials. The Patient Services Assistant focuses more on direct patient interaction and support, while the Medical Receptionist primarily handles administrative tasks like scheduling and communication. Both positions are essential for smooth healthcare operations and are commonly found in hospitals and clinics.

More about Patient Services Assistant jobs
What are the most commonly searched types of Patient Services jobs in Iowa? The most popular types of Patient Services jobs in Iowa are:
What are popular job titles related to Patient Services Assistant jobs in Iowa? For Patient Services Assistant jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Patient Services Assistant jobs in Iowa look for? The top searched job categories for Patient Services Assistant jobs in Iowa are:
What cities in Iowa are hiring for Patient Services Assistant jobs? Cities in Iowa with the most Patient Services Assistant job openings:
Patient Services Assistant jobs near you
Infographic showing various Patient Services Assistant job openings in Iowa as of May 2026, with employment types broken down into 1% As Needed, 64% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, and 9% Remote job distribution, with an average salary of $37,078 per year, or $17.8 per hour.

Environmental Services Assistant - Housekeeping

Accura HealthCare of Pomeroy

Pomeroy, IA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Accura HealthCare of Pomeroy is seeking an Environmental Services Assistant to join our team in housekeeping. If you embrace a compassionate, patient, and friendly nature we would welcome the opportunity to work with you!

JOB HIGHLIGHTS:
Part-time, day shift (6a-2p)
Schedule includes every other weekend

ABOUT OUR COMMUNITY: 
Accura HealthCare of Pomeroy is a campus community featuring a 30-bed Skilled Nursing Facility (SNF) and Stonebridge Suites of Pomeroy, a 13-unit Assisted Living (AL) located in Pomeroy, IA. We embrace a unique, upside-down philosophy that places residents, patients, and direct care employees at the very top of the organizational chart. That includes you!

We take pride in providing quality, person-centered care, in addition to fostering an environment that team members want to be a part of. If you'd desire an organization that creates an environment that allows both our residents and team members to thrive, consider Accura HealthCare and join us in being partners in care, family for life.

ABOUT ACCURA HEALTHCARE:
Accura HealthCare is a Midwest-based healthcare company that manages and operates over 50 skilled nursing care, assisted living, independent living, and memory care communities throughout Iowa, Minnesota, South Dakota, and Nebraska. From its beginning in 2016 with 9 care communities, Accura HealthCare has held true to its mission and vision while serving others. Built on the pillars of trust, integrity, accountability, commitment, and kindness, Accura HealthCare is a leader in the Midwest in providing high-quality care. Our employees play a key role in supporting our purpose, "to care for others," while advancing our mission "to be partners in care, family for life."

OUR BRANDS: Accura HealthCare | Stonebridge Suites | Traditions Memory Care

OUR VALUES: Trust. Integrity. Accountability. Commitment. Kindness.

Accura HealthCare is where personal life and work life blend together to bring value and purpose to one's existence.

JOB SUMMARY:

As an Environmental Services Assistant working in housekeeping, you will perform day-to-day housekeeping of common areas and resident rooms and ensure work areas are clean and equipped with all the tools to make our community shine.

QUALIFICATIONS:

  • Knowledge of or ability to learn position procedures, techniques, and equipment.
  • Able to relate professionally, positively, and cooperatively with residents, residents' families, and employees.
  • Must be capable of performing the Essential Functions of this job, with or without reasonable accommodation.

BENEFITS:

  • Vacation time, Sick time & Paid Holidays*
  • Medical, Dental, & Vision Benefits*
  • Flexible Spending Account*
  • Employer Paid Life & AD&D*
  • Supplemental Benefits*
  • Employee Assistance Program
  • 401(k) with company match
  • Education Assistance available through education partners

*These benefits are available to full-time employees. 401k is available to FT and PT employees. Minnesota and Nebraska employees are eligible for Sick time regardless of status.

Accura HealthCare, an Equal Opportunity Employer and leading post-acute healthcare provider based in Iowa, has communities in Iowa, Minnesota, South Dakota, and Nebraska, and growing!


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