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Remote Epic Patient Scheduling Representative Jobs in Iowa

Deloitte

Epic Denials Management Operator

Davenport, IA · Remote

$17 - $22.75/hr

... remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as ... and patient accounting systems. Review AR aging reports and work queues to identify unpaid and ...

Deloitte

Epic Denials Management Operator

Des Moines, IA · Remote

$17.50 - $23.50/hr

... remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as ... and patient accounting systems. Review AR aging reports and work queues to identify unpaid and ...

HMG Careers

Sales Representative Remote

IA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Sioux City, IA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Iowa City, IA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Waterloo, IA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Cedar Rapids, IA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Davenport, IA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Des Moines, IA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

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Remote Epic Patient Scheduling Representative information

What does a remote Epic Patient Scheduling Representative do?

A Remote Epic Patient Scheduling Representative is responsible for scheduling patient appointments and procedures using the Epic electronic health record (EHR) system, all from a remote location. They communicate with patients over the phone or online, verify insurance and personal information, and coordinate scheduling with various healthcare providers. This role requires familiarity with the Epic system, excellent communication skills, and attention to detail to ensure patients are efficiently and accurately scheduled for their healthcare needs.

What are the key skills and qualifications needed to thrive as a remote Epic Patient Scheduling Representative?

To thrive as a Remote Epic Patient Scheduling Representative, you need strong organizational skills, attention to detail, and experience in healthcare scheduling, usually supported by a high school diploma or equivalent. Familiarity with the Epic electronic health record (EHR) system and scheduling modules is essential, and Epic certification is often preferred. Excellent communication, problem-solving abilities, and customer service orientation help you effectively interact with patients and healthcare teams. These skills ensure accurate scheduling, positive patient experiences, and efficient workflow in a remote healthcare environment.

What are some common challenges faced by remote Epic Patient Scheduling Representatives, and how can they be addressed?

Remote Epic Patient Scheduling Representatives often encounter challenges such as managing high call volumes, navigating complex scheduling protocols in the Epic system, and ensuring clear communication with patients and clinical staff. Adapting to frequent updates in scheduling policies and staying organized when working remotely are also common hurdles. Success in this role typically involves strong attention to detail, proficiency with Epic software, and excellent communication skills. Proactively seeking support from supervisors, participating in regular training sessions, and utilizing Epic's help resources can help address these challenges effectively.

What is the difference between Remote Epic Patient Scheduling Representative vs Remote Medical Appointment Scheduler?

AspectRemote Epic Patient Scheduling RepresentativeRemote Medical Appointment Scheduler
CredentialsHigh school diploma, Epic certification preferredHigh school diploma, scheduling software knowledge
Work EnvironmentRemote, healthcare provider offices using EpicRemote, healthcare clinics or hospitals
Industry UsageCommon in hospitals using Epic systemsUsed across various healthcare settings
Primary FocusScheduling patients within Epic systemScheduling appointments across platforms

The Remote Epic Patient Scheduling Representative specializes in managing patient appointments within the Epic electronic health record system, often requiring Epic certification. In contrast, the Remote Medical Appointment Scheduler handles scheduling across different platforms and may not require Epic-specific skills. Both roles are remote, serve healthcare providers, and focus on patient scheduling, but the Epic role emphasizes Epic system expertise and integration.

What are popular job titles related to Remote Epic Patient Scheduling Representative jobs in Iowa?

For Remote Epic Patient Scheduling Representative jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Remote Epic Patient Scheduling Representative jobs in Iowa look for?

The top searched job categories for Remote Epic Patient Scheduling Representative jobs in Iowa are:

What cities in Iowa are hiring for Remote Epic Patient Scheduling Representative jobs?

Cities in Iowa with the most Remote Epic Patient Scheduling Representative job openings:

Remote Epic Patient Scheduling Representative jobs near you

Senior Application Developer - Epic Grand Central

The University Of Iowa

Iowa City, IA • On-site, Remote

$70K/yr

Full-time

PTO

Posted 17 days ago

University Of Iowa rating

6.9

Company rating: 6.9 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

461st of 621 rated colleges and universities

Job description

This position will provide technical leadership, direction, and technical support for the development, configuration, implementation, and ongoing maintenance of software related to the Epic Grand Central applications, including Admission Discharge Transfer (ADT), Bed Planning, Transfer Center, Patient Transport, Environmental Services (EVS), and BCAWeb Data Entry. This position includes working with Project Management groups, key stakeholders, vendors, contactors, and end users regularly.

This position is eligible for remote work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.  

Position Responsibilities:

Analysis/Design

  • Collaborate with subject matter experts to analyze workflows and develop application design

  • Research system solutions

  • Create functional/technical specifications for system build and complex integrated systems

  • Lead design and analysis

  • Develop technical design and procedures for new or revised applications

  • Leads the review and analysis of system problems to identify solutions and/or make appropriate

  • referrals

  • Demonstrate features to the user community and assess applicability, impact and value

Implementation

  • Configure and customize applications

  • Review the application build for efficiency, completeness, and correctness

  • Understand and adhere to Change Management policies and procedures

  • Understand and adhere to IT Security policies and procedures

Support and Maintenance

  • Completion of related Epic Certifications/accreditations or eligible to obtain and maintain relevant

  • Epic certifications/accreditations specific to your role

  • Guide development and maintenance of testing scripts for execution during implementations,

  • special updates, and system upgrade cycles

  • Resolve complex system problems through participation in 24 x 7 on-call rotations

  • Proposal software maintenance procedures

  • Evaluate system upgrades to identify new functionality

  • Develop standards for documentation to ensure recovery capability, as well as satisfactory and

  • stable performance of the platform(s) and all applications and processes

  • Lead staff in development and maintenance downtime workflows and procedures

  • Travel to customer sites as needed to support application implementation, upgrade, optimization

  • and/or training/conferences

Project Management

  • Develop work plan and time schedules for computing projects including outlining phases,identifying personnel, and computing equipment requirements. Monitor progress and revise schedule and plan as needed

Business Analysis

  • Identify business system solution requirements by analyzing work processes and operations;

  • evaluate business and information systems functionality

  • Serves as the liaison for technical staff, users, vendors, and other stakeholders

  • Analyze, document, and recommend business process design in applicable areas

Leadership/Staff Management/Financial Responsibility

  • Guide staff in documenting system procedure and guidelines for users, as well as programs and

  • program modifications

  • Assist in developing ideas for presentations to senior management. Build and foster relationships

  • Provide leadership in multiple areas of expertise

  • Provide direction, assignments, feedback, coaching, and counseling to assure outcomes are

  • achieved

  • May provide administrative and/or functional supervision over assigned staff

  • Education Requirements

Pay Grade:  https://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure

Salary: $70,051 to commensurate - Paygrade 5B

The University of Iowa offers a generous benefits package, including 24 days paid vacation per year to start and paid sick leave. Complete information regarding the full benefits package may be viewed at https://hr.uiowa.edu/benefits

Percent of Time:  100%

Staff Type: Professional & Scientific

Type of Position: Regular

Education Required:

  • Bachelor's degree in a related field or an equivalent combination of education and related application development/support experience

  • Certification must be obtained within 30 days after the corresponding EPIC class ends. In cases where an employee cannot meet this timeframe, they should work with their supervisor to establish an approved plan for completion.

Required Qualifications:

  • Experience in the development and/or support of applications used by non-technical customers to support and enhance workflow processes, preferably healthcare, typically 5-7 years of experience for a Senior Application Developer role

  • Experience acting as the primary contact for the support, configuration, and development of at least one enterprise application or area of functionality, preferably healthcare related

  • Experience working with application owners and/or vendors to define system requirements, integration requirements and understanding business needs

  • Demonstrated experience working with end-users to define system requirements, understand business needs and convert business requirements into functional/technical specifications for complex integrated systems build

  • Demonstrated knowledge of and experience with basic project management

  • Ability to communicate effectively both verbally and in writing with technical and non-technical staff

  • Demonstrated job-related experience and/or work/academic environment.

Desired Qualifications:

  • Experience supporting an EHR in an ambulatory or hospital setting

  • Experience with any of the following workflows: Admission Discharge Transfer (ADT), Transfer Center/Bed Planning, Environmental Services (EVS), Patient Transport

  • Epic certification/accreditation related but not limited to the following: Epic Grand Central, Epic ADT, Epic Prelude

  • Demonstrated ability using tools for customizing vendor application software

  • Demonstrated knowledge of integrated system software solutions

  • Experience collaborating with technical and non-technical staff on system implementation projects

  • Strong problem-solving skills and experience adhering to regulatory requirements with respect to system configuration

  • Proven ability to write application test scripts

To be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.

This position is eligible for remote work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.

This position is not eligible for University sponsorship for employment authorization.

For additional questions contact Girish Mhatre at Girish-Mhatre@uiowa.edu.

Additional Information
  • Classification Title: Senior Application Developer
  • Appointment Type: Professional and Scientific
  • Schedule: Full-time
  • Work Modality Options: Remote within Iowa
Compensation
  • Pay Level: 5B
Contact Information
  • Organization: Healthcare
  • Contact Name: Girish Mhatre
  • Contact Email: Girish-Mhatre

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