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Patient Service Representative Team Lead Jobs (NOW HIRING)

Brownhealth

Patient Service Rep

Providence, RI · On-site

$18.13 - $29.90/hr

The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients ...

ZOLL LifeVest

Patient Service Representative

Beckley, WV · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Lebanon, NH · On-site

$19.50 - $25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Cape May, NJ · On-site

$17.50 - $22.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Ashland, KY · On-site

$15.25 - $19.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Reno, NV · On-site

$17.50 - $22.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Manhattan, NY · On-site

$19.25 - $24.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Harrisonburg, VA · On-site

$16.25 - $20.75/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Charleston, WV · On-site

$17 - $21.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Baltimore, MD · On-site

$17.50 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Fairfield, CA · On-site

$17.75 - $22.75/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Laredo, TX · On-site

$15.25 - $19.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

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Patient Service Representative Team Lead information

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$13

$19

$26

How much do patient service representative team lead jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient service representative team lead in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is a patient service representative team lead?

A Patient Service Representative Team Lead is a healthcare professional responsible for overseeing a team of patient service representatives in a medical office, clinic, or hospital. Their primary duties include supervising daily front-desk operations, training staff, ensuring excellent patient service, and addressing any issues that arise. They often handle complex patient inquiries, coordinate schedules, and work closely with healthcare providers to maintain efficient workflow. This role requires strong leadership, organizational, and communication skills.

What are the key skills and qualifications needed to thrive as a patient service representative team lead?

To thrive as a Patient Service Representative Team Lead, you need experience in healthcare administration, strong organizational skills, and a background in leading teams, often supported by a high school diploma or associate degree. Familiarity with electronic health record (EHR) systems, scheduling software, and HIPAA compliance is typically required. Outstanding communication, conflict resolution, and leadership skills help you effectively manage staff and ensure excellent patient service. These competencies are crucial for maintaining efficient front-office operations, high-quality patient interactions, and a cohesive team environment.

What are some common challenges faced by patient service representative team leads, and how can they be addressed?

Patient Service Representative Team Leads often encounter challenges such as balancing administrative responsibilities with direct patient interactions, managing a diverse team, and ensuring consistent adherence to policies in a fast-paced environment. Effective communication, strong organizational skills, and proactive problem-solving are essential for overcoming these hurdles. Regular team meetings, ongoing training, and clear workflow processes can help foster a positive work environment and ensure high-quality patient service.

What is the difference between Patient Service Representative Team Lead vs Patient Service Representative?

AspectPatient Service Representative Team LeadPatient Service Representative
CredentialsHigh school diploma; some roles prefer certification in healthcare or customer serviceHigh school diploma; customer service experience often preferred
Work EnvironmentMedical offices, hospitals, clinics, overseeing team activitiesFront desk, reception areas, patient check-in/out
ResponsibilitiesSupervising staff, coordinating patient services, assisting with trainingScheduling appointments, verifying patient information, providing customer service

The Patient Service Representative Team Lead typically has additional supervisory duties and may oversee a team, while the Patient Service Representative focuses on direct patient interactions and administrative tasks. Both roles require strong communication skills and healthcare environment familiarity, but the team lead position involves leadership responsibilities.

More about Patient Service Representative Team Lead jobs

What cities are hiring for Patient Service Representative Team Lead jobs?

Cities with the most Patient Service Representative Team Lead job openings:

What job categories do people searching Patient Service Representative Team Lead jobs look for?

The top searched job categories for Patient Service Representative Team Lead jobs are:

Patient Service Representative Team Lead jobs near you
Infographic showing various Patient Service Representative Team Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Patient Service Representative

Vista Physical Therapy

Fort Worth, TX • On-site

$18 - $20/hr

Full-time, Per diem

Medical, Dental, Vision, PTO

Posted 15 hours ago

Posted today

Job description

Description

As a Patient Service Representative at Vista Physical Therapy , you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients.

Pay:  $18-20/hr

Schedule: Full Time (40 hours per week)

Location:  1650 W. Rosedale St. Fort Worth, TX 76104

Physical Rehabilitation Network (PRN) and its Family of Brands is seeking to recruit & hire a Patient Services Representative.

About Us

PRN brings together some of the most trusted PT brands across the West and Central U.S. Whether in the clinic or behind the scenes, we’re all about personalized care, smart clinical insight, and making every patient feel supported from start to finish.

About the Role

As a Patient Service Representative at PRN Physical Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients.

Duties & Responsibilities

Patient Interaction:

  • Greet and welcome patients with professionalism and warmth.
  • Schedule appointments and manage patient inquiries both in person and over the phone.
  • Collect and verify patient information, insurance details, and necessary documentation accurately.
  • Help create a positive work environment and clinic culture by ensuring the patient’s needs are taken care of during transitional periods of therapy. Help provide customer service, a smile.

Administrative Support:

  • Maintain patient records and ensure all documentation is complete and accurate.
  • Assist in keeping front office area neat, tidy and organized.
  • Coordinate with clinical staff to ensure seamless patient experience.
  • Assist front office with front office tasks when down time occurs including but not limited to: answering the phone, scanning documents into charts, scheduling patients, taking over the counter payments, filing, faxing, etc.

Communication and Coordination:

  • Liaise effectively between patients, clinical staff, and other departments within the facility.
  • Communicate clearly and professionally to address patient concerns or questions.

Miscellaneous Operations:

  • Maintain a clean and organized reception area.
  • Assist in managing inventory and ordering office supplies as needed.
  • Participate in team meetings and contribute ideas for process improvement.
  • Ensure cleanliness and organization of therapy areas and equipment. Daily equipment cleaning, cleaning tables, laundry, stocking supplies.

Skills & Qualifications

  • High school diploma or equivalent; additional education in healthcare administration is a plus.
  • Proven experience in a customer service role; healthcare setting preferred.
  • Proficiency in using office software and scheduling systems.
  • Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment.
  • Attention to detail and accuracy in handling patient information and documentation.

Benefits & Perks

We offer a comprehensive and competitive compensation package designed to support both personal and professional well being. Team members enjoy full scale benefits—including robust Medical, Vision, and Dental plans—along with paid time off, clinical incentive opportunities, and student loan repayment options. We are committed to your continued growth and success, providing professional development resources and ongoing clinical education support.

At PRN, you’ll be part of a supportive, mission driven environment dedicated to excellence in patient care and the success of every member of our team.

Note: This job description is a general outline of responsibilities and requirements. Specific duties may vary based on the needs of management.

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