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Patient Service Representative Team Lead Jobs (NOW HIRING)

Patient Service Representative

Plano, TX · On-site

$16.75 - $21.50/hr

  • PTO

Patient-Focused Team * Cohesive and Friendly Environment * Supportive and Encouraging Atmosphere ... Patient Service Representative: * Provide services and support for the following areas:

Patient Service Representative

Granbury, TX · On-site

$14.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Service Representative Looking to elevate your career? Join us! Work Location: 1310B Paluxy Rd Suite 1000, Granbury, TX 76048 Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 6:30am-3 ...

The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients ...

Patient Service Representative

Flemington, NJ · On-site

$19 - $23.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient Service Representative Position Summary The Patient Service Representative provides ... team members, and uphold customer service and office policies. Work Contact Group (Internal ...

Patient Service Representative

Birmingham, AL · On-site

$16.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Full-time Patient Service Representative Schedule: Monday-Friday 8am-4:30pm Location: 7500 Hugh Daniel Dr Suite 150, Birmingham, AL 35242 Lumexa Imaging partner American Health Imaging has an ...

Patient Service Representative

Lubbock, TX · On-site

$15 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Patient Service Representative CDC - Lubbock, TX 79403 Overview Education Level High School ... the medical team. The PSR schedules patient appointments according to Provider availability ...

Patient Service Rep

Providence, RI · On-site

$17.75 - $22.50/hr

The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients ...

Patient Service Rep

Newport, RI · On-site

$18.13 - $29.90/hr

The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients ...

Patient Service Representative

Medford, OR · On-site

$18.50 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... to lead full and healthy lives. Many La Clinica employees started their careers as patient service representatives with no healthcare experience. La Clinica leaders value each team member. They ...

Patient Service Rep

Providence, RI · On-site

$18.13 - $29.90/hr

The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients ...

Showing results 41-60

Patient Service Representative Team Lead information

See salary details

$13

$19

$26

How much do patient service representative team lead jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for patient service representative team lead in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is a patient service representative team lead?

A Patient Service Representative Team Lead is a healthcare professional responsible for overseeing a team of patient service representatives in a medical office, clinic, or hospital. Their primary duties include supervising daily front-desk operations, training staff, ensuring excellent patient service, and addressing any issues that arise. They often handle complex patient inquiries, coordinate schedules, and work closely with healthcare providers to maintain efficient workflow. This role requires strong leadership, organizational, and communication skills.

What are the key skills and qualifications needed to thrive as a patient service representative team lead?

To thrive as a Patient Service Representative Team Lead, you need experience in healthcare administration, strong organizational skills, and a background in leading teams, often supported by a high school diploma or associate degree. Familiarity with electronic health record (EHR) systems, scheduling software, and HIPAA compliance is typically required. Outstanding communication, conflict resolution, and leadership skills help you effectively manage staff and ensure excellent patient service. These competencies are crucial for maintaining efficient front-office operations, high-quality patient interactions, and a cohesive team environment.

What are some common challenges faced by patient service representative team leads, and how can they be addressed?

Patient Service Representative Team Leads often encounter challenges such as balancing administrative responsibilities with direct patient interactions, managing a diverse team, and ensuring consistent adherence to policies in a fast-paced environment. Effective communication, strong organizational skills, and proactive problem-solving are essential for overcoming these hurdles. Regular team meetings, ongoing training, and clear workflow processes can help foster a positive work environment and ensure high-quality patient service.

What is the difference between Patient Service Representative Team Lead vs Patient Service Representative?

AspectPatient Service Representative Team LeadPatient Service Representative
CredentialsHigh school diploma; some roles prefer certification in healthcare or customer serviceHigh school diploma; customer service experience often preferred
Work EnvironmentMedical offices, hospitals, clinics, overseeing team activitiesFront desk, reception areas, patient check-in/out
ResponsibilitiesSupervising staff, coordinating patient services, assisting with trainingScheduling appointments, verifying patient information, providing customer service

The Patient Service Representative Team Lead typically has additional supervisory duties and may oversee a team, while the Patient Service Representative focuses on direct patient interactions and administrative tasks. Both roles require strong communication skills and healthcare environment familiarity, but the team lead position involves leadership responsibilities.

More about Patient Service Representative Team Lead jobs

What cities are hiring for Patient Service Representative Team Lead jobs?

Cities with the most Patient Service Representative Team Lead job openings:

What job categories do people searching Patient Service Representative Team Lead jobs look for?

The top searched job categories for Patient Service Representative Team Lead jobs are:

Infographic showing various Patient Service Representative Team Lead job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 76% Full Time, and 20% Part Time. Highlights an 96% In-person, and 4% Hybrid job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Patient Service Representative

Solis Mammography

Plano, TX • On-site

$16.75 - $21.50/hr

Other

PTO

Posted 12 days ago


Solis Mammography rating

7.3

Company rating: 7.3 out of 10

Based on 28 frontline employees who took The Breakroom Quiz


Job description

Patient Service Representative PRN

Looking to elevate your career? Join us!

Work Location: 5920 W Parker Rd Suite 200, Plano, TX 75093

Work Hours: PRN/As Needed: Availability to help cover PTO during the week for various shifts (6am-4:30pm) and some Saturdays a month from 8-12

The Patient Service Representative is responsible for acting as the first point of contact for patients by greeting, gathering information, registering and posting payments. This position is critical to Solis Mammography by providing outstanding patient care and maintaining the flow of the center, the Patient Service Representative impacts the profitability of the organization.

Department Highlights:
  • Patient-Focused Team
  • Cohesive and Friendly Environment
  • Supportive and Encouraging Atmosphere

Here is what you will need:

  • High School diploma;
  • Two years of healthcare registration or customer service experience preferred;
  • Basic knowledge of cash handling;
  • Basic knowledge of medical terminology, preferred;
  • Ability to read, write, and comprehend simple instructions and short correspondence;
  • Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
  • Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time;
  • Experience using Microsoft Office Suite: knowledge of RIS software preferred
A Day in the Life of a Patient Service Representative:
  • Provide services and support for the following areas:
    • Understands, promotes and demonstrates the Solis Way
    • Greet patients in a professional and friendly manner;
    • Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;
    • Explain forms to patients and assist with form completion, via paper or tablet, as necessary;
    • Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality;
    • Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary;
    • Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary;
    • Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests;
    • Schedule and reschedule patients as necessary;
    • Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;
    • Participate in front office training to stay abreast of front office policy and procedures
Why Solis Mammography?
  • A Great Place to Work for the fourth year in a row!

At Solis Mammography, we save lives. We shape the future of women's health. We are empowered, appreciated, and part of something bigger. Together, we deliver compassionate, exceptional care. Every patient. Every time.

Our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation's leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization.


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