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Patient Service Coordinator Jobs in Rochester, MN

adarahome

Clinical Intake Coordinator

Rochester, MN · On-site

$51K - $76K/yr

Assists in arranging for medical care of the client at home and additional services needed for ... Using discretion and independent judgment in handling patient or physician complaints received ...

New

Mayo Clinic

Safety Coordinator

Rochester, MN · On-site

... and service; develops and implements new policies and procedures; develops and implements ... As we work together to put the needs of the patient first, we are also dedicated to our employees ...

Mayo Clinic

Safety Coordinator

Rochester, MN

$108K - $162K/yr

As we work together to put the needs of the patient first, we are also dedicated to our employees ... and service; develops and implements new policies and procedures; develops and implements ...

Mayo Clinic

Safety Coordinator

Rochester, MN · On-site

As we work together to put the needs of the patient first, we are also dedicated to our employees ... service skills. Must have working knowledge of PC and ability to use routine computer software ...

Mayo Clinic

Safety Coordinator

Rochester, MN · On-site

As we work together to put the needs of the patient first, we are also dedicated to our employees ... service skills. Must have working knowledge of PC and ability to use routine computer software ...

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Patient Service Coordinator information

See Rochester, MN salary details

$13

$21

$27

How much do patient service coordinator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient service coordinator in Rochester, MN is $21.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $24.42 per hour, depending on experience, location, and employer.

What is a patient service coordinator?

A Patient Service Coordinator is a healthcare professional who serves as the main point of contact between patients and a medical facility. They are responsible for scheduling appointments, managing patient records, answering questions, and ensuring that patients have a smooth experience during their visit. Patient Service Coordinators also help with insurance verification and billing information, making sure all administrative tasks are completed efficiently. Their role is essential in maintaining effective communication between patients, medical staff, and other departments within the facility.

How does a patient service coordinator collaborate with medical and administrative staff to streamline patient care?

Patient Service Coordinators act as the central point of contact between patients, healthcare providers, and administrative teams. They coordinate appointment scheduling, manage patient records, and facilitate communication among nurses, doctors, and billing specialists to ensure a smooth patient experience. Regular collaboration involves attending team meetings, relaying patient concerns, and clarifying care plans, which helps prevent misunderstandings and delays. This teamwork-oriented environment requires strong organizational and interpersonal skills to balance multiple priorities and maintain high-quality patient service.

What are the key skills and qualifications needed to thrive as a patient service coordinator, and why are they important?

To thrive as a Patient Service Coordinator, you need strong organizational skills, knowledge of healthcare processes, and typically a high school diploma or associate degree in a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and medical billing tools is often required. Excellent interpersonal skills, attention to detail, and the ability to multitask help you stand out in this role. These skills and qualities are crucial for ensuring efficient patient flow, accurate information management, and a positive experience for patients in healthcare settings.

What is the difference between Patient Service Coordinator vs Medical Receptionist?

AspectPatient Service CoordinatorMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare administrationHigh school diploma or equivalent
Work EnvironmentClinics, hospitals, healthcare officesFront desk of medical offices, clinics
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical offices, outpatient clinics
Primary ResponsibilitiesPatient scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, data entry

While both roles involve front-office tasks in healthcare settings, the Patient Service Coordinator typically handles more complex patient interactions, insurance processes, and coordination, whereas the Medical Receptionist focuses on greeting patients and basic administrative duties. The Patient Service Coordinator often requires additional healthcare knowledge and may have more responsibilities related to patient care coordination.

What are the most commonly searched types of Patient Service jobs in Rochester, MN?

The most popular types of Patient Service jobs in Rochester, MN are:

What are popular job titles related to Patient Service Coordinator jobs in Rochester, MN?

For Patient Service Coordinator jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Patient Service Coordinator jobs in Rochester, MN look for?

The top searched job categories for Patient Service Coordinator jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Patient Service Coordinator jobs?

Cities near Rochester, MN with the most Patient Service Coordinator job openings:

Patient Service Coordinator jobs near you
Infographic showing various Patient Service Coordinator job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $44,341 per year, or $21.3 per hour.

Health Unit Coordinator - Inpatient Specialties - HUC

Mayo Clinic

Rochester, MN

$22.12 - $31.21/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 6 days ago

Mayo Clinic rating

7.8

Company rating: 7.8 out of 10

Based on 705 frontline employees who took The Breakroom Quiz

135th of 898 rated healthcare providers

Job description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.

Responsibilities

Health Unit Coordinator (HUC) positions are located at both the Rochester Methodist Campus and Saint Marys Campus.  Hospital inpatient areas include specialized medical, post-surgical, mental health/psychiatry services, critical care/ICU and progressive care step-down units. 

These specialty areas and schedule options will be discussed at the time of interview.

Internal applicants - please include your three most recent performance appraisals.

The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs.


Qualifications

High school diploma or equivalent required. Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required. 
Successful completion of HUC post-secondary program, or HUC Certification preferred. Minimum of one year working experience in a medical environment preferred. Knowledge of basic medical terminology preferred. Preferred proficiency of computer skills. Working knowledge with EHR systems, EPIC preferred. Outstanding customer service, interpersonal and organizational skills. Adapts effectively to unpredictable situations within the patient care setting. Availability to work flexible hours including days, evenings, nights, weekends and holidays.
Maintains certifications/licensure per work unit requirements.


Exemption Status
Nonexempt
Compensation Detail
$22.12 - $31.21 / hour
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
40-80
Schedule Details
Variable schedule including days/evenings/nights and either 8 and/or 12 hour shifts- available schedule options will be discussed during interview
Weekend Schedule
Variable shifts including every, every other, or every third weekend
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter
Brittany Crowson

What Mayo Clinic employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Mayo Clinic

Sourced by ZipRecruiter

Mayo Clinic is the largest integrated, not-for-profit medical group practice in the world. We're building the future, one where the best possible care is available to everyone — and more people can heal at home. Our relentless research turns into earlier diagnoses and new cures. That's how we inspire hope in those who need it most. At Mayo Clinic, experts work together to solve the most challenging unmet needs of patients. Our history of innovation dates back almost 150 years, when brothers Will and Charlie Mayo pioneered an integrated, team-based approach to medicine. Today, that trailblazing spirit drives innovations like Mayo Clinic Platform — which powers new technologies to change how care is delivered to all.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Rochester, MN, US

Year founded

1919

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