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Patient Service Coordinator Jobs in Rochester, MN

Mayo Clinic

Patient Experience Ambassador

Rochester, MN · On-site

$61K - $92K/yr

Assists the patient and family by coordinating and navigating complex components of the patient ... service, or patient care is required. Nursing background preferred. Requires excellent oral and ...

Hanger, Inc.

HFN: Fabrication Coordinator I

Rochester, MN · On-site

$17.54 - $26.30/hr

... service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care ... Could This Be For You? The Fabrication coordinator will be a vital member of the facility ...

Hanger, Inc.

HFN: Fabrication Coordinator I

Rochester, MN

$17.54 - $26.30/hr

... service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care ... The Fabrication coordinator will be a vital member of the facility, responsible for completion of ...

Adara Home Health

Intake Coordinator

Rochester, MN · On-site

$44K - $54K/yr

Provides referral source with Company scope of service, coverage area, etc. * Ensures quality ... Using discretion and independent judgement in handling patient or physician complaints receives ...

adarahome

Intake Coordinator

Rochester, MN

$44K - $54K/yr

Provides referral source with Company scope of service, coverage area, etc. * Ensures quality ... Using discretion and independent judgement in handling patient or physician complaints receives ...

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Patient Service Coordinator information

See Rochester, MN salary details

$13

$21

$27

How much do patient service coordinator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for patient service coordinator in Rochester, MN is $21.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $24.42 per hour, depending on experience, location, and employer.

What is the difference between Patient Service Coordinator vs Medical Receptionist?

AspectPatient Service CoordinatorMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare administrationHigh school diploma or equivalent
Work EnvironmentClinics, hospitals, healthcare officesFront desk of medical offices, clinics
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical offices, outpatient clinics
Primary ResponsibilitiesPatient scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, data entry

While both roles involve front-office tasks in healthcare settings, the Patient Service Coordinator typically handles more complex patient interactions, insurance processes, and coordination, whereas the Medical Receptionist focuses on greeting patients and basic administrative duties. The Patient Service Coordinator often requires additional healthcare knowledge and may have more responsibilities related to patient care coordination.

What is a patient service coordinator?

A Patient Service Coordinator is a healthcare professional who serves as the main point of contact between patients and a medical facility. They are responsible for scheduling appointments, managing patient records, answering questions, and ensuring that patients have a smooth experience during their visit. Patient Service Coordinators also help with insurance verification and billing information, making sure all administrative tasks are completed efficiently. Their role is essential in maintaining effective communication between patients, medical staff, and other departments within the facility.

What are the key skills and qualifications needed to thrive as a patient service coordinator, and why are they important?

To thrive as a Patient Service Coordinator, you need strong organizational skills, knowledge of healthcare processes, and typically a high school diploma or associate degree in a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and medical billing tools is often required. Excellent interpersonal skills, attention to detail, and the ability to multitask help you stand out in this role. These skills and qualities are crucial for ensuring efficient patient flow, accurate information management, and a positive experience for patients in healthcare settings.

How does a patient service coordinator collaborate with medical and administrative staff to streamline patient care?

Patient Service Coordinators act as the central point of contact between patients, healthcare providers, and administrative teams. They coordinate appointment scheduling, manage patient records, and facilitate communication among nurses, doctors, and billing specialists to ensure a smooth patient experience. Regular collaboration involves attending team meetings, relaying patient concerns, and clarifying care plans, which helps prevent misunderstandings and delays. This teamwork-oriented environment requires strong organizational and interpersonal skills to balance multiple priorities and maintain high-quality patient service.
What are the most commonly searched types of Patient Service jobs in Rochester, MN? The most popular types of Patient Service jobs in Rochester, MN are:
What are popular job titles related to Patient Service Coordinator jobs in Rochester, MN? For Patient Service Coordinator jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Patient Service Coordinator jobs in Rochester, MN look for? The top searched job categories for Patient Service Coordinator jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Patient Service Coordinator jobs? Cities near Rochester, MN with the most Patient Service Coordinator job openings:
Patient Service Coordinator jobs near you
Infographic showing various Patient Service Coordinator job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,341 per year, or $21.3 per hour.

Patient Experience Ambassador

Mayo Clinic

Rochester, MN • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 17 days ago

Mayo Clinic rating

7.8

Company rating: 7.8 out of 10

Based on 697 frontline employees who took The Breakroom Quiz

132nd of 887 rated healthcare providers

Job description

The Patient Experience Ambassador is a liaison between our patients and Mayo Clinic. Assists the patient and family by coordinating and navigating complex components of the patient's overall experience. Provides oversight for the unique needs of the patient care experience and intervenes as necessary. Independently makes decisions and executes job duties. Additionally, provides internal education to care team members, providers and staff as needed. Position may sit on institutional committees and acts as a subject matter expert across the organization in support of efforts to address diversity, equity, and inclusion of specific patient groups. May oversee the management of various institutional projects and resources. Proactively interfaces with internal and/or external stakeholders to understand barriers, concerns and build relationships to enhance the experience of patients. Stays apprised on and connected to diversity and inclusion efforts throughout Mayo Clinic pertaining to defined patient populations being served. Required to adhere to and uphold the ethical, compliance, and regulatory standards set forth for the institution. Must be available to respond/consult on weekends and evenings when necessary. Position requires a combination of on-site and telework.

**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Bachelor's degree in communications, business, spiritual care, patient/health care related field and three years of experience in communication, customer service, or patient care is required. 
 

Nursing background preferred. Requires excellent oral and written communication skills, and the ability to work in a complex environment with multi-dimensional points of view. Must be able to work effectively in a consensus-style operation that expects and promotes teamwork. Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail, and follow-through. Must possess the ability to inspire trust and confidence and communicate effectively with internal and external audiences. Incumbent must be self-motivated, self-directed, and highly organized, promoting a productive, collegial workplace and be a professional ambassador for Mayo Clinic. Ability to prioritize work and handle a variety of tasks simultaneously is necessary. Demonstrated experience building relationships with and direct interaction with patient populations. Belief in the mission and strong ethical conduct is essential. Requires the ability to work collaboratively and professionally to build rapport with others at all levels of responsibility. Must possess excellent interpersonal skills and can interact on a professional level with individuals from diverse backgrounds. Proficient in information technology, MS Office products, and clinical applications is required.

What Mayo Clinic employees say

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Benefits

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About Mayo Clinic

Sourced by ZipRecruiter

Mayo Clinic is the largest integrated, not-for-profit medical group practice in the world. We're building the future, one where the best possible care is available to everyone — and more people can heal at home. Our relentless research turns into earlier diagnoses and new cures. That's how we inspire hope in those who need it most. At Mayo Clinic, experts work together to solve the most challenging unmet needs of patients. Our history of innovation dates back almost 150 years, when brothers Will and Charlie Mayo pioneered an integrated, team-based approach to medicine. Today, that trailblazing spirit drives innovations like Mayo Clinic Platform — which powers new technologies to change how care is delivered to all.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Rochester, MN, US

Year founded

1919

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