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Patient Service Coordinator Jobs in Rochester, MN

Your passion for patient care and ability to build relationships will be essential as you work to enhance our services and support our mission of providing exceptional healthcare. Responsibilities

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Your passion for patient care and ability to build relationships will be essential as you work to enhance our services and support our mission of providing exceptional healthcare. Responsibilities

Job Summary Responsible for successfully coordinating and directing all patient experience ... in-servicing experience in customer service training Hospitality and healthcare experience ...

Job Summary Responsible for successfully coordinating and directing all patient experience ... in-servicing experience in customer service training Hospitality and healthcare experience ...

Job Summary Responsible for successfully coordinating and directing all patient experience ... in-servicing experience in customer service training Hospitality and healthcare experience ...

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Patient Service Coordinator information

See Rochester, MN salary details

$13

$21

$27

How much do patient service coordinator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient service coordinator in Rochester, MN is $21.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $24.42 per hour, depending on experience, location, and employer.

What is a patient service coordinator?

A Patient Service Coordinator is a healthcare professional who serves as the main point of contact between patients and a medical facility. They are responsible for scheduling appointments, managing patient records, answering questions, and ensuring that patients have a smooth experience during their visit. Patient Service Coordinators also help with insurance verification and billing information, making sure all administrative tasks are completed efficiently. Their role is essential in maintaining effective communication between patients, medical staff, and other departments within the facility.

How does a patient service coordinator collaborate with medical and administrative staff to streamline patient care?

Patient Service Coordinators act as the central point of contact between patients, healthcare providers, and administrative teams. They coordinate appointment scheduling, manage patient records, and facilitate communication among nurses, doctors, and billing specialists to ensure a smooth patient experience. Regular collaboration involves attending team meetings, relaying patient concerns, and clarifying care plans, which helps prevent misunderstandings and delays. This teamwork-oriented environment requires strong organizational and interpersonal skills to balance multiple priorities and maintain high-quality patient service.

What are the key skills and qualifications needed to thrive as a patient service coordinator, and why are they important?

To thrive as a Patient Service Coordinator, you need strong organizational skills, knowledge of healthcare processes, and typically a high school diploma or associate degree in a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and medical billing tools is often required. Excellent interpersonal skills, attention to detail, and the ability to multitask help you stand out in this role. These skills and qualities are crucial for ensuring efficient patient flow, accurate information management, and a positive experience for patients in healthcare settings.

What is the difference between Patient Service Coordinator vs Medical Receptionist?

AspectPatient Service CoordinatorMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare administrationHigh school diploma or equivalent
Work EnvironmentClinics, hospitals, healthcare officesFront desk of medical offices, clinics
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical offices, outpatient clinics
Primary ResponsibilitiesPatient scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, data entry

While both roles involve front-office tasks in healthcare settings, the Patient Service Coordinator typically handles more complex patient interactions, insurance processes, and coordination, whereas the Medical Receptionist focuses on greeting patients and basic administrative duties. The Patient Service Coordinator often requires additional healthcare knowledge and may have more responsibilities related to patient care coordination.

What are the most commonly searched types of Patient Service jobs in Rochester, MN?

The most popular types of Patient Service jobs in Rochester, MN are:

What are popular job titles related to Patient Service Coordinator jobs in Rochester, MN?

For Patient Service Coordinator jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Patient Service Coordinator jobs in Rochester, MN look for?

The top searched job categories for Patient Service Coordinator jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Patient Service Coordinator jobs?

Cities near Rochester, MN with the most Patient Service Coordinator job openings:

Infographic showing various Patient Service Coordinator job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $44,341 per year, or $21.3 per hour.

Resident Service Coordinator

Monarch Healthcare Management

Plainview, MN • On-site

$21 - $25/hr

Full-time

Posted 4 days ago


Monarch Healthcare Management rating

5.6

Company rating: 5.6 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

159th of 247 rated social care providers


Job description

) Resident Service Coordinator
Understands and adheres to the Vulnerable Adult and Abuse Policy. Is familiar with the Resident's Bill of Rights and adheres to it. Appropriately communicates with resident and/or resident's family. Assures building is staffed 24 hours a day/365 days a year by scheduling resident assistants; prints and confirms daily schedules; approves all requests off, switches, etc. Fills in as a resident assistant in emergency situations and/or when shift cannot be covered. Assist with training of all new resident assistants, mentoring and coaching as needed. Performs chart audits at the end of each month. Assures medication sheets are in place and correct each month. Assures new resident paperwork is complete. Sets up doctors' appointments for residents as needed. Assists management staff where needed and as requested. Attend inservice training as assigned. Willing to help with special events, fill in for others to accommodate emergency situations. Maintains confidential treatment of information and communications. Must work as a team member with other personnel, supervisor and Housing Manager.
QUALIFICATIONS:
Previous experience working with seniors and passion for enhancing their lives. Ability to understand and communicate using specialized medical terminology. Ability to effectively present information to one-on-one and small group situations to customers, residents and other employees. Must be punctual and maintain a satisfactory attendance record. Must be flexible and adaptable to changing situations, able to work irregular hours, occasional evenings and weekends. Demonstrates good interpersonal skills, compassion and works with tact and ethical awareness. Must be able to prioritize and organize work effectively and efficiently. Ideally will have medical records or medial secretary education or experience. Must be able to perform essential functions of the position with or without reasonable accommodation. Must qualify for employment, after criminal background study, per guidelines of Minnesota Department of Human Services.
About Monarch:
Monarch's mission is to change the way short term rehabilitation and long-term care is delivered. We strive to make patient care and customer service come together, putting the needs of our residents and their families first. We fulfill the communities need for health and housing, in a comfortable well equipped, pleasant home like atmosphere.
We could not provide this caliber of services without our dedicated employees. We value their contributions and work hard to attract and retain the best talent by offering a positive and supportive work environment along with competitive pay, nice perks, and great benefits.
We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What Monarch Healthcare Management employees say

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About Monarch Healthcare Management

Sourced by ZipRecruiter

Monarch Healthcare Management is a leading name in the healthcare industry located in Mankato, MN, US. Founded with an aim to provide top-quality healthcare services, the company has an immense focus on senior living, including transitional care, long-term care, and skilled nursing services. Monarchmn.com, the official online platform for the company, offers a detailed outlook into the various services they provide and how they strive to achieve excellence in those areas. They align their actions and operations with a mission to lead the healthcare industry in innovative healthcare services while enhancing the quality of life for those they serve.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Eagan, MN, US

Year founded

2005

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