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Patient Intake Coordinator Jobs in Indiana (NOW HIRING)

KabaFusion

Intake Representative (Acute)

Carmel, IN · On-site

$35K - $40K/yr

... of patient care with each interaction. Essential Duties & Responsibilities: * Initiates intake ... As an Intake Coordinator, you bring: * High school diploma or equivalent * Knowledge of HCPC, ICD ...

Advanced Chiropractic Life Center

Be Seen First

Patient Experience Coordinator

Fort Wayne, IN · On-site

$20 - $25/hr

Patient Experience Coordinator Help us change lives by creating an exceptional experience for every ... patient intake, data entry, and maintaining accurate records. * Receive payments and present ...

New

Advanced Chiropractic Life Center

Be Seen First

Patient Experience Coordinator

Fort Wayne, IN · On-site

$20 - $25/hr

Patient Experience Coordinator Help us change lives by creating an exceptional experience for every ... patient intake, data entry, and maintaining accurate records. * Receive payments and present ...

New

Spark Recovery

Intake Therapist

Indianapolis, IN

$35K - $41K/yr

Admission Coordination : * Facilitate intake scheduling, admission interviews, and pre-admission screenings. * Assist in onboarding new clients by reviewing program expectations, patient rights, and ...

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Patient Intake Coordinator information

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How much do patient intake coordinator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for patient intake coordinator in Indiana is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $18.51 per hour, depending on experience, location, and employer.

How does a patient intake coordinator typically collaborate with clinical and administrative teams during the patient admission process?

As a Patient Intake Coordinator, you play a key role in bridging communication between patients, clinical staff, and administrative teams. You'll gather essential information from patients, verify insurance, and ensure all documentation is accurate and complete before patients are seen by medical professionals. Coordinators often work closely with nurses, physicians, and billing departments to resolve any discrepancies and ensure a seamless admission experience. Effective collaboration and organizational skills are crucial for managing multiple tasks and maintaining a smooth workflow in a fast-paced healthcare environment.

What degree do you need to be a patient intake coordinator?

A patient intake coordinator typically needs a high school diploma or equivalent; however, some employers prefer candidates with postsecondary education such as an associate's degree or coursework in healthcare administration, medical assisting, or related fields. Strong organizational and communication skills are also important for this role.

What are the key skills and qualifications needed to thrive as a patient intake coordinator, and why are they important?

To thrive as a Patient Intake Coordinator, you need strong organizational skills, attention to detail, and knowledge of medical office procedures, often supported by a high school diploma or associate degree in a related field. Familiarity with electronic health record (EHR) systems, insurance verification tools, and scheduling software is typically required. Excellent communication, customer service, and problem-solving abilities help you build rapport with patients and ensure smooth workflows. These skills are essential for accurately collecting patient information, optimizing office efficiency, and providing a positive first impression in healthcare settings.

Is a patient intake coordinator job stressful?

A patient intake coordinator job can be stressful due to managing multiple patient interactions, coordinating with healthcare providers, and handling administrative tasks efficiently. The role often requires strong organizational skills, attention to detail, and the ability to work under time constraints, which can contribute to workplace stress.

What is the difference between Patient Intake Coordinator vs Medical Receptionist?

AspectPatient Intake CoordinatorMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare administrationHigh school diploma or equivalent
Work EnvironmentClinics, hospitals, healthcare officesFront desk of medical offices, clinics
Job ResponsibilitiesScheduling, patient data collection, insurance verification, initial patient assessmentsGreeting patients, answering phones, scheduling appointments, administrative tasks

While both roles involve front-office duties in healthcare settings, the Patient Intake Coordinator focuses more on patient data collection and insurance processes, whereas the Medical Receptionist handles general administrative tasks and patient greeting. The Coordinator often requires additional knowledge of healthcare procedures, making it a more specialized position within the patient intake process.

What is the role of a patient intake coordinator?

A patient intake coordinator is responsible for collecting patient information, verifying insurance details, and scheduling appointments. They serve as the first point of contact in healthcare settings, ensuring accurate data entry and efficient patient flow. Strong communication skills and familiarity with electronic health records (EHR) systems are essential for this role.

What does a patient intake coordinator do?

A Patient Intake Coordinator is responsible for greeting patients, collecting their personal and medical information, verifying insurance details, and ensuring all necessary paperwork is completed before appointments. They serve as the first point of contact in a healthcare facility, helping to streamline the check-in process and maintain accurate records. Their role is essential for efficient patient flow and effective communication between patients, healthcare providers, and administrative staff.
What are the most commonly searched types of Patient Intake jobs in Indiana? The most popular types of Patient Intake jobs in Indiana are:
What are popular job titles related to Patient Intake Coordinator jobs in Indiana? For Patient Intake Coordinator jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Patient Intake Coordinator jobs in Indiana look for? The top searched job categories for Patient Intake Coordinator jobs in Indiana are:
What cities in Indiana are hiring for Patient Intake Coordinator jobs? Cities in Indiana with the most Patient Intake Coordinator job openings:
Patient Intake Coordinator jobs near you
Infographic showing various Patient Intake Coordinator job openings in Indiana as of July 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 88% In-person, 6% Hybrid, and 6% Remote job distribution, with an average salary of $37,021 per year, or $17.8 per hour.

Intake Coordinator PACE (Laf-1.0)

Franciscan Health

Lafayette, IN • On-site

$17.25 - $23.50/hr

Full-time

Posted 10 days ago

Franciscan Health rating

6.8

Company rating: 6.8 out of 10

Based on 268 frontline employees who took The Breakroom Quiz

452nd of 887 rated healthcare providers

Job description

Lafayette Franciscan Healthy Living Clinic
1116 N 16th St Lafayette, Indiana 47904
The PACE Intake Coordinator is responsible for initial contact with incoming referrals, assisting with engaging and educating the community about the benefits of and services offered by the PACE program, assisting with the enrollment process, and supporting families with obtaining Medicaid. Under the direction of the PACE Center Manager, this role will support the growth of PACE within an assigned service area and works in collaboration with the PACE Program Development Manager. The PACE program's vision is to provide individualized and joyful care through exemplary teamwork serving as many seniors as possible with the best quality-of-life in their communities. PACE offers seniors and their families the care, nutrition, rehabilitation, transportation, and supportive services they need to remain healthy so that they can live in their own home.
WHO WE ARE
Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.
The PACE program's vision statement is to provide unmatched, individualized, and joyful care through teamwork that is worthy of praise so that seniors experience the best quality-of-life in their communities. PACE offers seniors and their families the care, nutrition, rehabilitation, transportation, and supportive services they need to remain healthy so that they can live in their own home. Franciscan is known for our mission of caring.
WHAT YOU CAN EXPECT
  • Practice Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.
  • No Weekends, Evenings, or Holidays
  • Communicates an in-depth overview of the PACE program and services offered, either by telephone, electronically, or in-person to interested persons including candidates for enrollment, caregivers, or others in the community interested in the PACE program.
  • Receives and processes referrals; follows up with all potential participants and referrals regarding program enrollment. Manages the work queue in EPIC for referrals. Manages a referral tracking method with up-to-date contact made with potential participants. Enters new referrals into medical records with updated contact notes and convert to enrolled status once enrollment process is complete. Adds new referrals to Epic for tracking purposes then convert to enrolled status once enrollment process is complete.
  • Follows standard procedures to meet timelines within the enrollment process so that work contributes towards census growth targets. Identifies barriers to enrollment and contributes actively towards continuous quality improvement of the intake department. Contributes to data collection about referral sources, conversion rates, and other methods relevant to the intake process.
  • Works collaboratively with the PACE Interdisciplinary team to support enrollment and decision-making. Collaborates with other departments within the hospital to align interdepartmental functioning, goals, and expectations, collaborates with PACE IDT to schedule all intake and enrollment needs. Collaborates with PACE IDT and Program Development Manager regarding new and existing referrals status. Escalates concerns in a timely and constructive manner.
  • Provides intake services in a manner that advances the Franciscan ministry to meet the needs of the underserved senior population residing within the FSHW service area. Provides additional resources to seniors to address social determinants of health and to support their overall quality of life.
  • Verifies the eligibility of program applicants per eligibility criteria as stated in state and federal regulations. Completes Home Intake Assessments with potential PACE participants and family member(s) and schedules pre-enrollment and/or Center tours. Completes the Level of Care assessments for potential participants wanting to enroll in PACE and serves as a liaison between potential enrollees and government and their third-party partners (Maximus, and FSSA).
  • Provides the participant or family with a resource document checklist for Medicaid, assists with obtaining Medicaid documents, files and tracks the Medicaid application, completes the Medicaid interview, responds to all correspondences received from the Indiana Family and Social Services Administration.
  • Responsible for reporting census data to the State Administering Agency as required for regulatory oversight of the department.

QUALIFICATIONS
  • High School Diploma/GED - Required
  • Associate's Degree- Preferred
  • 1 Year working with Frail or elderly - Required
  • 2 Years Medicaid (Nursing Home/Waiver)- Preferred
  • Driver's License- Required

TRAVEL IS REQUIRED:
Up to 50%
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

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