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Patient Financial Associate Jobs (NOW HIRING)

Premier Health

PATIENT FINANCIAL COUNSELOR

Dayton, OH · On-site

$18.25 - $23.75/hr

MIAMI VALLEY HOSPITAL The Patient Financial Counselor (FC) supports the PHP mission, vision and ... Associates Degree preferred in related field. Position specific testing: Preferred Windows-based ...

Premier Health

PATIENT FINANCIAL COUNSELOR

Dayton, OH · On-site

$18.25 - $23.75/hr

MIAMI VALLEY HOSPITAL The Patient Financial Counselor (FC) supports the PHP mission, vision and ... Associates Degree preferred in related field. Position specific testing: Preferred Windows-based ...

INTEGRIS Health

Patient Financial Advisor

Oklahoma City, OK

$16 - $17.50/hr

Patient Financial Advisor Join our team as a Patient Financial Advisor at the INTEGRIS HEALTH 5300 ... Associate). About Us INTEGRIS Health mission: Partnering with people to live healthier lives. To ...

Premier Health

PATIENT FINANCIAL COUNSELOR

Dayton, OH · On-site

$18.25 - $23.75/hr

MIAMI VALLEY HOSPITAL The Patient Financial Counselor (FC) supports the PHP mission, vision and ... Associates Degree preferred in related field. Position specific testing: Preferred Windows-based ...

INTEGRIS Health

Patient Financial Advisor

Oklahoma City, OK · On-site

$16 - $17.50/hr

Join our team as a Patient Financial Advisor at the INTEGRIS HEALTH 5300 Building, in Oklahoma City ... Associate). About Us INTEGRIS Health mission: Partnering with people to live healthier lives. To ...

Advanced Pain Care

Patient Financial Counselor

Austin, TX · On-site

$18 - $22/hr

Job Type Full-time Description Job Summary The Patient Financial Counselor works in providing ... Associate Degree in business, medical billing or related field or the equivalent in experience in ...

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How much do patient financial associate jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for patient financial associate in the United States is $31.96, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $34.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Financial Associate, and why are they important?

To thrive as a Patient Financial Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a relevant associate degree or equivalent experience. Familiarity with hospital information systems, billing software, and coding systems like ICD-10 and CPT is typically required. Strong attention to detail, problem-solving skills, and effective communication are vital soft skills for this role. These competencies ensure accurate billing, prompt reimbursement, and positive patient interactions, which are critical for the financial health of healthcare organizations.

What are some typical challenges Patient Financial Associates face when helping patients understand their insurance coverage and billing statements?

Patient Financial Associates often encounter challenges when explaining complex insurance policies and billing details to patients who may be unfamiliar or overwhelmed by healthcare terminology. Navigating discrepancies between insurance claims and actual coverage, addressing denied claims, and clarifying patient responsibilities for out-of-pocket costs require strong communication and problem-solving skills. It's common to work closely with both patients and insurance representatives to resolve issues and ensure accurate billing, all while maintaining empathy and professionalism. Effective Associates develop strategies to simplify information and provide reassurance throughout the process.

What does a Patient Financial Associate do?

A Patient Financial Associate is responsible for helping patients navigate the financial aspects of their healthcare. They assist with billing, insurance verification, payment processing, and answering questions about charges or coverage. Their goal is to ensure patients understand their financial responsibilities and help resolve any billing issues. Patient Financial Associates often work closely with both patients and insurance companies to facilitate smooth payment processes.

What is the difference between Patient Financial Associate vs Medical Billing Specialist?

AspectPatient Financial AssociateMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, billing assistanceProcessing claims, coding, submitting bills to insurers
OverlapYes, both handle billing and insurance processesYes, both involve billing and insurance claims

The Patient Financial Associate and Medical Billing Specialist roles share responsibilities related to billing and insurance. However, the Patient Financial Associate focuses more on patient interactions, account management, and financial counseling, while the Medical Billing Specialist primarily handles claim processing and coding. Both roles are essential in healthcare revenue cycle management and often work closely within healthcare settings.

More about Patient Financial Associate jobs
What cities are hiring for Patient Financial Associate jobs? Cities with the most Patient Financial Associate job openings:
What are the most commonly searched types of Patient Financial jobs? The most popular types of Patient Financial jobs are:
What states have the most Patient Financial Associate jobs? States with the most job openings for Patient Financial Associate jobs include:
What job categories do people searching Patient Financial Associate jobs look for? The top searched job categories for Patient Financial Associate jobs are:
Patient Financial Associate jobs near you
Infographic showing various Patient Financial Associate job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 72% Full Time, 25% Part Time, and 1% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $66,482 per year, or $32 per hour.

Patient Financial Advocate I

Pennsylvania Medicine

Philadelphia, PA

Other

Posted 11 days ago

Job description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Revenue Cycle (Patient Financial Services)

  • The Patient Financial Advocate I serves to assist all Penn Medicine patients prior to, during, or after receiving treatment, especially those who are underinsured or uninsured. The Patient Financial Advocate I provides basic financial guidance and support to patients, with a focus on determining patient eligibility including, but not limited to: Medical Assistance, Financial Assistance, Pharmacy Assistance, Premium Assistance Programs, etc.
    The Patient Financial Advocate I maintains professionalism to ensure a positive patient experience across the care continuum. This position requires a high-level understanding of Revenue Cycle operations and the ability to facilitate patient collections.
Responsibilities:
  • Serve as the point of contact for all financial questions related to the patient's healthcare at Penn Medicine.
  • Communicate with patients to identify and understand financial, social, and medical histories and other relevant patient information.
  • Gather all relevant information required to process Financial Assistance and Medical Assistance applications; including but not limited to working with providers on treatment plans, best practices, and related necessary medical opinions.
  • Document all communication and follow up in Epic.
  • Assess the current financial situation of patients through the verification of patient insurance benefits; serving as the technical expert in confirming patients benefit coverage and hospital reimbursement.
  • Creates patient estimates and meets with patients on a one-to-one basis to discuss the cost of hospital services and current financial situations, obtaining all pertinent demographic information and financial data to ensure resolution of account.
  • Performs cash collections on estimates created. • Determine the patient's financial ability to pay and explain insurance coverage and benefits to the patient.
  • Evaluate eligibility as appropriate for assistance programs. Assist the patient in completing financial statements and gathering supporting financial documentation.
  • Facilitates financial communications between Patient Access Services, Physicians, and Hospital Departments when necessary and collaborates with Social Workers and Clinical Resource Managers when unresolved financial issues require a delay in treatment.
  • Contributes to the achievement of established department and Corporate Revenue Cycle goals and objectives, and adheres to department policies, procedures, quality, and safety standards.
Credentials:
  • AAHAM Revenue Cycle Certification or ability to obtain Certification within one year of hire (Required)
  • Certificate of Completion from ACCC Financial Advocacy Network Program, or ability to obtain within one year of hire (Required)
Education or Equivalent Experience:
  • Bachelor's Degree Health-related field and 2+ years Hospital Revenue Cycle and/or Customer Service Experience (Required)
  • OR Associate's degree Health-related field and 4+ years Hospital Revenue Cycle and/or Customer Service Experience (Required)
  • OR H.S. Diploma/GED and 6+ years Hospital Revenue Cycle and/or Customer Service Experience (Required)
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

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