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Patient Financial Associate Jobs in Illinois (NOW HIRING)

Patient Access Representative

Mount Carmel, IL · On-site

$15.50 - $19.75/hr

Patient Financial Specialist I; Ensures the collection of accurate and complete registration ... Prefer an Associate's Degree in HealthCare Administration, Business Administration or related field.

Patient Access Representative

Mount Carmel, IL · On-site

$15.50 - $19.75/hr

Patient Financial Specialist I; Ensures the collection of accurate and complete registration ... Prefer an Associate's Degree in HealthCare Administration, Business Administration or related field.

Financial Counselor

Chicago, IL · On-site

$19.50 - $25.50/hr

Review patient accounts for outstanding balances, document all interactions, and inform patients or ... Associate's degree in Accounting, Business Administration, or related field * Experience in a ...

PATIENT REGISTRATION SPEC I

Decatur, IL · On-site

$16.50 - $24.82/hr

The specialist interviews incoming patients or associates, entering essential details into all ... Conduct financial collections and referrals for Financial Counseling, interviewing and prescreening ...

PATIENT REGISTRATION SPEC I

Decatur, IL · On-site

$16.50 - $24.82/hr

The specialist interviews incoming patients or associates, entering essential details into all ... Conduct financial collections and referrals for Financial Counseling, interviewing and prescreening ...

The specialist interviews incoming patients or associates, entering essential details into all ... Conduct financial collections and referrals for Financial Counseling, interviewing and prescreening ...

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Patient Financial Associate information

Is healthcare finance a good career?

A career as a Patient Financial Associate involves managing patient billing, insurance claims, and financial counseling, requiring strong communication and attention to detail. Healthcare finance roles are generally stable with opportunities for advancement and often require familiarity with billing software and healthcare regulations. It can be a rewarding career for those interested in healthcare administration and financial management.

What is the difference between Patient Financial Associate vs Medical Billing Specialist?

AspectPatient Financial AssociateMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, billing assistanceProcessing claims, coding, submitting bills to insurers
OverlapYes, both handle billing and insurance processesYes, both involve billing and insurance claims

The Patient Financial Associate and Medical Billing Specialist roles share responsibilities related to billing and insurance. However, the Patient Financial Associate focuses more on patient interactions, account management, and financial counseling, while the Medical Billing Specialist primarily handles claim processing and coding. Both roles are essential in healthcare revenue cycle management and often work closely within healthcare settings.

What are some typical challenges patient financial associates face when helping patients understand their insurance coverage and billing statements?

Patient Financial Associates often encounter challenges when explaining complex insurance policies and billing details to patients who may be unfamiliar or overwhelmed by healthcare terminology. Navigating discrepancies between insurance claims and actual coverage, addressing denied claims, and clarifying patient responsibilities for out-of-pocket costs require strong communication and problem-solving skills. It's common to work closely with both patients and insurance representatives to resolve issues and ensure accurate billing, all while maintaining empathy and professionalism. Effective Associates develop strategies to simplify information and provide reassurance throughout the process.

What are the key skills and qualifications needed to thrive as a patient financial associate, and why are they important?

To thrive as a Patient Financial Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a relevant associate degree or equivalent experience. Familiarity with hospital information systems, billing software, and coding systems like ICD-10 and CPT is typically required. Strong attention to detail, problem-solving skills, and effective communication are vital soft skills for this role. These competencies ensure accurate billing, prompt reimbursement, and positive patient interactions, which are critical for the financial health of healthcare organizations.

What does a patient financial associate do?

A Patient Financial Associate is responsible for helping patients navigate the financial aspects of their healthcare. They assist with billing, insurance verification, payment processing, and answering questions about charges or coverage. Their goal is to ensure patients understand their financial responsibilities and help resolve any billing issues. Patient Financial Associates often work closely with both patients and insurance companies to facilitate smooth payment processes.
What are the most commonly searched types of Patient Financial jobs in Illinois? The most popular types of Patient Financial jobs in Illinois are:
What cities in Illinois are hiring for Patient Financial Associate jobs? Cities in Illinois with the most Patient Financial Associate job openings:

Patient Financial Specialist I

Trinity Health

Mount Carmel, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

572nd of 887 rated healthcare providers


Job description

Employment Type:Full timeShift:Day ShiftDescription:

Position Purpose:

  • Patient Financial Specialist I; Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices. Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history. Abides by the department Service vision.

  • Specialty: Ambulatory Setting

  • Location: 5300 N Meadows Dr, Grove City, OH 43123

  • Hours: Monday - Friday 7:30am - 4:00pm

What You Will Do:

  • Register patients

  • Verify insurance

  • Patient communication

  • Soft collection when registering patients

  • Using EPIC

  • Demonstrates understanding of Medicare, Medicaid and other third party information requirements and adheres to all third party regulations.

  • Demonstrates working knowledge of third-party payor benefits and requirements, and regulations impacting registration procedures.

  • Demonstrates working knowledge of CPT and ICD 9 coding and payor reimbursement methodologies.

Minimum Qualifications:

  • Education: Prefer an Associate's Degree in HealthCare Administration, Business Administration or related field. High School Diploma or GED is required. Demonstrated experience may be used in lieu of degree.

  • Experience: Prefer minimum of three years experience in a physician's office, clinic, hospital business office, financial service setting, or related area dealing with the public in collection of data and funds

Position Highlights and Benefits:

  • Mount Carmel Health System recognized by Forbes in 2025 as one of America's Best State Employers.

  • Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.

  • Retirement savings account with employer match starting on day one.

  • Generous paid time off programs.

  • Employee recognition programs.

  • Tuition/professional development reimbursement starting on day one.

  • RN to BSN tuition 100% paid at Mount Carmel's College of Nursing.

  • Relocation assistance (geographic and position restrictions apply).

  • Employee Referral Rewards program.

  • Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day!

  • Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

Ministry/Facility Information:

Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.


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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US