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Patient Financial Associate Jobs in California (NOW HIRING)

Palomar Health

Financial Rep Access Dept

Poway, CA

Screen the patient for possible other 3rd party and charity eligibility and keep up-to-date on ... Certified Healthcare Access Associate (NAHAM) Required License: Not Applicable Preferred License:

Palomar Health

Financial Rep Access Dept

Poway, CA

Screen the patient for possible other 3rd party and charity eligibility and keep up-to-date on ... Certified Healthcare Access Associate (NAHAM) Required License: Not Applicable Preferred License:

Palomar Health

Financial Rep Access Dept

Poway, CA · On-site

Patient Access Union: CHEU Shift: 12-hour Shift - Variable (United States of America) Hours Per Pay ... Certified Healthcare Access Associate (NAHAM) Required License: Not Applicable Preferred License:

Palomar Health

Financial Rep Access Dept

Escondido, CA · On-site

$23 - $33.56/hr

Patient Access Union: CHEU Shift: 12-hour Shift - Variable (United States of America) Hours Per Pay ... Certified Healthcare Access Associate (NAHAM) or equivalent Required License: Not Applicable ...

Palomar Health

Financial Rep Access Dept

Poway, CA · On-site

$23/hr

Patient Access Union: CHEU Shift: 12-hour Shift - Variable (United States of America) Hours Per Pay ... Certified Healthcare Access Associate (NAHAM) or equivalent Required License: Not Applicable ...

Palomar Health

Financial Rep Access Dept

Poway, CA · On-site

Requisition ID 42111 Department Patient Access Location Poway, California Union CHEU Salary Range ... Certified Healthcare Access Associate (NAHAM) Required License: Not Applicable Preferred License:

Palomar Health

Financial Rep Access Dept

Escondido, CA · On-site

$23 - $33.56/hr

Patient Access Union: CHEU Shift: 12-hour Shift - Variable (United States of America) Hours Per Pay ... Certified Healthcare Access Associate (NAHAM) or equivalent Required License: Not Applicable ...

Palomar Health

Financial Rep Access Dept

Escondido, CA · On-site

$23 - $33.56/hr

Patient Access Union: CHEU Shift: 12-hour Shift - Night (United States of America) Hours Per Pay ... Certified Healthcare Access Associate (NAHAM) or equivalent Required License: Not Applicable ...

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Patient Financial Associate information

What does a patient financial associate do?

A Patient Financial Associate is responsible for helping patients navigate the financial aspects of their healthcare. They assist with billing, insurance verification, payment processing, and answering questions about charges or coverage. Their goal is to ensure patients understand their financial responsibilities and help resolve any billing issues. Patient Financial Associates often work closely with both patients and insurance companies to facilitate smooth payment processes.

What are some typical challenges patient financial associates face when helping patients understand their insurance coverage and billing statements?

Patient Financial Associates often encounter challenges when explaining complex insurance policies and billing details to patients who may be unfamiliar or overwhelmed by healthcare terminology. Navigating discrepancies between insurance claims and actual coverage, addressing denied claims, and clarifying patient responsibilities for out-of-pocket costs require strong communication and problem-solving skills. It's common to work closely with both patients and insurance representatives to resolve issues and ensure accurate billing, all while maintaining empathy and professionalism. Effective Associates develop strategies to simplify information and provide reassurance throughout the process.

What are the key skills and qualifications needed to thrive as a patient financial associate, and why are they important?

To thrive as a Patient Financial Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a relevant associate degree or equivalent experience. Familiarity with hospital information systems, billing software, and coding systems like ICD-10 and CPT is typically required. Strong attention to detail, problem-solving skills, and effective communication are vital soft skills for this role. These competencies ensure accurate billing, prompt reimbursement, and positive patient interactions, which are critical for the financial health of healthcare organizations.

What is the difference between Patient Financial Associate vs Medical Billing Specialist?

AspectPatient Financial AssociateMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, billing assistanceProcessing claims, coding, submitting bills to insurers
OverlapYes, both handle billing and insurance processesYes, both involve billing and insurance claims

The Patient Financial Associate and Medical Billing Specialist roles share responsibilities related to billing and insurance. However, the Patient Financial Associate focuses more on patient interactions, account management, and financial counseling, while the Medical Billing Specialist primarily handles claim processing and coding. Both roles are essential in healthcare revenue cycle management and often work closely within healthcare settings.

Is healthcare finance a good career?

A Patient Financial Associate role involves managing patient billing, insurance claims, and financial records in healthcare settings. It offers stable employment, opportunities for advancement, and requires skills in communication, attention to detail, and familiarity with billing software. Healthcare finance is considered a growing field with steady demand for qualified professionals.

What are the most commonly searched types of Patient Financial jobs in California?

The most popular types of Patient Financial jobs in California are:

What cities in California are hiring for Patient Financial Associate jobs?

Cities in California with the most Patient Financial Associate job openings:

Patient Financial Associate jobs near you

Team Leader Patient Financial Svc

Community Health System

Fresno, CA • On-site

$31.30 - $39.83/hr

Full-time

Re-posted 8 days ago

Job description

Overview

Opportunities for you!

  • Consecutively recognized as a top employer by Forbes, and in 2025 by Newsweek
  • Free Continuing Education and certification
  • Tuition reimbursement, education programs and scholarships
  • Vacation time starts building on Day 1, and builds with your seniority
  • Free money toward retirement with a 403(b) and matching contributions
  • Great food options with on-demand ordering
  • Free parking and electric charging

Commitment to diversity and inclusion is a cornerstone of our culture at Community. All are welcome as valued members of our community.

We know that our ability to provide the highest level of care is through taking care of our incredible teams. Learn more on our Benefits page.


Responsibilities

This position is responsible for leading and training department personnel and ensuring adherence to customary protocol. Monitors workflow, reports, and coordinates team sessions ensuring the department operates at optimal performance. Assists in the development and administration of policies and procedures, and remains watchful for enhancements.

Qualifications

Education
• High School Diploma, High School Equivalency (HSE) or Completion of a CHS Approved Individualized Education Plan (IEP) Certificate required
• Associate's Degree preferred
Experience
• 5 years of healthcare business office, billing, financial services or related experience required
• 2 years of patient financial services experience in a hospital setting required