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Patient Financial Associate Jobs in California (NOW HIRING)

Oroville Hospital

Patient Access Clerk

Oroville, CA · On-site

$19.05 - $25.59/hr

Gathering of correct information to ensure the accurate billing and reimbursement through Patient Financial Services * Check the patient's paperwork ensuring that all orders are complete with ...

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Patient Financial Associate information

What does a patient financial associate do?

A Patient Financial Associate is responsible for helping patients navigate the financial aspects of their healthcare. They assist with billing, insurance verification, payment processing, and answering questions about charges or coverage. Their goal is to ensure patients understand their financial responsibilities and help resolve any billing issues. Patient Financial Associates often work closely with both patients and insurance companies to facilitate smooth payment processes.

What are some typical challenges patient financial associates face when helping patients understand their insurance coverage and billing statements?

Patient Financial Associates often encounter challenges when explaining complex insurance policies and billing details to patients who may be unfamiliar or overwhelmed by healthcare terminology. Navigating discrepancies between insurance claims and actual coverage, addressing denied claims, and clarifying patient responsibilities for out-of-pocket costs require strong communication and problem-solving skills. It's common to work closely with both patients and insurance representatives to resolve issues and ensure accurate billing, all while maintaining empathy and professionalism. Effective Associates develop strategies to simplify information and provide reassurance throughout the process.

What are the key skills and qualifications needed to thrive as a patient financial associate, and why are they important?

To thrive as a Patient Financial Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a relevant associate degree or equivalent experience. Familiarity with hospital information systems, billing software, and coding systems like ICD-10 and CPT is typically required. Strong attention to detail, problem-solving skills, and effective communication are vital soft skills for this role. These competencies ensure accurate billing, prompt reimbursement, and positive patient interactions, which are critical for the financial health of healthcare organizations.

What is the difference between Patient Financial Associate vs Medical Billing Specialist?

AspectPatient Financial AssociateMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, billing assistanceProcessing claims, coding, submitting bills to insurers
OverlapYes, both handle billing and insurance processesYes, both involve billing and insurance claims

The Patient Financial Associate and Medical Billing Specialist roles share responsibilities related to billing and insurance. However, the Patient Financial Associate focuses more on patient interactions, account management, and financial counseling, while the Medical Billing Specialist primarily handles claim processing and coding. Both roles are essential in healthcare revenue cycle management and often work closely within healthcare settings.

Is healthcare finance a good career?

A Patient Financial Associate role involves managing patient billing, insurance claims, and financial records in healthcare settings. It offers stable employment, opportunities for advancement, and requires skills in communication, attention to detail, and familiarity with billing software. Healthcare finance is considered a growing field with steady demand for qualified professionals.

What are the most commonly searched types of Patient Financial jobs in California?

The most popular types of Patient Financial jobs in California are:

What cities in California are hiring for Patient Financial Associate jobs?

Cities in California with the most Patient Financial Associate job openings:

Patient Financial Associate jobs near you

Patient Access Clerk

Oroville Hospital

Oroville, CA • On-site

$19.05 - $25.59/hr

Other

Re-posted 3 days ago

Oroville Hospital rating

6.1

Company rating: 6.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

849th of 1,060 rated hospitals

Job description

Job #: 13468
Job Category: Patient Access
Job Type: Part Time
Shift Type: Variable
Facility:
Department: Patient Access-ESD
Pay Range: $19.05/hr. - $25.59/hr.
Open Date: 05.08.26
Close Date:
Qualifications:
  • High school diploma or its equivalent is required
Job Details:
Start Date:
Open Until Filled. This part-time position requires 56-63 hours worked per pay period.
Qualifications:
  • High school diploma or its equivalent is required
  • Must have basic clerical skills, typing, filing, ability to communicate with the public, doctors, nurses and patients
  • Ability to maintain composure when faced with difficult situations
  • Must be able to handle confidential situations with tact
  • Ability to work with computers, electronic devices, telephones, fax machines
  • Must possess the ability to do multiple tasks simultaneously
  • Must obtain crisis prevention certification (if scheduled to work in the ESD)
Duties &
Responsibilities:
Job Summary
The Patient Access Clerk will perform all duties associated with the efficient registration of patients requiring services in the outpatient areas, the lab areas, and the emergency room for all in-patients.
Duties
  • Gathering of correct information to ensure the accurate billing and reimbursement through Patient Financial Services
  • Check the patient's paperwork ensuring that all orders are complete with diagnosis and requested test(s)
  • Obtain identification and insurance information from each patient during the registration process
  • Knowledgeable regarding outpatient registration versus in-patient registration
  • Patient Access Clerks will be trained so that they may become proficient and maintain the standardized benchmarks for the department by alerting the Supervisor as supplies are needed
  • Forwards reports of injury to appropriate agencies on industrial accidents as necessary
  • Request cash co-payments, cash deposits and cash payments from each patient
  • Accountable to provide accurate receipts for payment transactions
  • Files any necessary department paperwork according to department guidelines
  • Performs other duties as assigned
Other Info:
Lifting Requirements:
Semi- Sedentary: Sits and walks throughout workday.Generally lifting objects not more than 25 lbs. and/or carrying objects weighing 10 lbs.
Job Posted:
05/08/2026

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About Oroville Hospital

Sourced by ZipRecruiter

Oroville Hospital, located in Oroville, CA, US, is a prominent healthcare institution that has been providing medical services since its foundation in 1962. The hospital operates in the healthcare industry, offering a broad range of services including surgical care, maternity services, emergency care, and specialized treatments, among others. The organization differentiates itself as a non-profit community-focused healthcare provider. Built upon core values of integrity, compassion, collaboration, and excellence, Oroville Hospital aims to provide the highest quality healthcare to the residents of Butte County and the surrounding communities. The mission of Oroville Hospital is to ensure the best patient care by employing highly skilled professionals and offering advanced treatments using modern medical equipment. The organization's notable achievements include obtaining the Joint Commission's Gold Seal of Approval for Hospital Accreditation, demonstrating commitment to providing safe and effective patient care.

Company size

1,001 - 5,000 Employees

Headquarters location

Oroville, CA, US

Year founded

1962

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