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Patient Financial Associate Jobs in Florida (NOW HIRING)

Robert Half

Patient Financial Counselor

Naples, FL · On-site

$19.79 - $21/hr

Associate's or Bachelor's degree preferred. * Minimum of 2 years of healthcare financial counseling, patient access, billing, or related experience. * Strong knowledge of insurance verification ...

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Patient Financial Associate information

What does a patient financial associate do?

A Patient Financial Associate is responsible for helping patients navigate the financial aspects of their healthcare. They assist with billing, insurance verification, payment processing, and answering questions about charges or coverage. Their goal is to ensure patients understand their financial responsibilities and help resolve any billing issues. Patient Financial Associates often work closely with both patients and insurance companies to facilitate smooth payment processes.

What are some typical challenges patient financial associates face when helping patients understand their insurance coverage and billing statements?

Patient Financial Associates often encounter challenges when explaining complex insurance policies and billing details to patients who may be unfamiliar or overwhelmed by healthcare terminology. Navigating discrepancies between insurance claims and actual coverage, addressing denied claims, and clarifying patient responsibilities for out-of-pocket costs require strong communication and problem-solving skills. It's common to work closely with both patients and insurance representatives to resolve issues and ensure accurate billing, all while maintaining empathy and professionalism. Effective Associates develop strategies to simplify information and provide reassurance throughout the process.

What are the key skills and qualifications needed to thrive as a patient financial associate, and why are they important?

To thrive as a Patient Financial Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a relevant associate degree or equivalent experience. Familiarity with hospital information systems, billing software, and coding systems like ICD-10 and CPT is typically required. Strong attention to detail, problem-solving skills, and effective communication are vital soft skills for this role. These competencies ensure accurate billing, prompt reimbursement, and positive patient interactions, which are critical for the financial health of healthcare organizations.

What is the difference between Patient Financial Associate vs Medical Billing Specialist?

AspectPatient Financial AssociateMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, billing assistanceProcessing claims, coding, submitting bills to insurers
OverlapYes, both handle billing and insurance processesYes, both involve billing and insurance claims

The Patient Financial Associate and Medical Billing Specialist roles share responsibilities related to billing and insurance. However, the Patient Financial Associate focuses more on patient interactions, account management, and financial counseling, while the Medical Billing Specialist primarily handles claim processing and coding. Both roles are essential in healthcare revenue cycle management and often work closely within healthcare settings.

Is healthcare finance a good career?

A Patient Financial Associate role involves managing patient billing, insurance claims, and financial records in healthcare settings. It offers stable employment, opportunities for advancement, and requires skills in communication, attention to detail, and familiarity with billing software. Healthcare finance is considered a growing field with steady demand for qualified professionals.

What are the most commonly searched types of Patient Financial jobs in Florida?

The most popular types of Patient Financial jobs in Florida are:

What cities in Florida are hiring for Patient Financial Associate jobs?

Cities in Florida with the most Patient Financial Associate job openings:

Patient Financial Associate jobs near you

Patient Financial Associate 1, Patient Access, $1000 Bonus, FT, 07A-7:30P

Miami, FL • On-site

Baptist Health
Health Care and Social Assistance • 10K+ employees

8.1

Company rating: 8.1 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

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Learn more about Baptist Healthexternal

$17.27 - $21.93/hr

Other

Posted 2 days ago

New

Job description

Patient Financial Associate 1

Applies only to Emergency Department and BOS Digital Registration. Responsible for completing varied duties to support the revenue cycle, compliance, and patient experience by accurately and efficiently completing tasks in areas of registration, financial screening, verification, and patient throughput. This incumbent will be responsible for meeting individual collection goals. Maintains a close working relationship with all members of the clinical team to ensure a seamless and positive experience for both patients and caregivers. This incumbent is considered essential staff and must be able to work as needed on weekends, holidays, and during disastrous events. This position may require deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Estimated pay range for this position is $17.27 - $21.93 / hour depending on experience.

Qualifications

Degrees: High School, Certificate, GED, Training, Experience. Additional Qualifications: Associates Degree preferred. Complete and pass the Patient Access training course. Ability to work in a fast-paced public health setting or Revenue Cycle setting with demonstrated experience in payment collection, such as billing, sales, and collection/Customer Service. In lieu of degree and/or experience, a highly motivated individual that has the ability to satisfactorily demonstrate and/or role play required skills in a professional manner with a clear and convincing ability to excel in the role. Ability to perform basic mathematical calculations. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. Ability to multitask and have an agile mindset. Desired: Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, etc. Understanding of insurance contracts, collections, authorizations and pre-certifications, Microsoft Office products, and EMR applications, etc. Knowledge of medical terminology. Bilingual English, Spanish/Creole preferred. Minimum Required Experience: Less than 1 year.

Job

Non-Clinical and Administrative

Primary Location

Miami

Organization

West Kendall Baptist Hospital

Schedule

Full-time

Job Posting

Aug 20, 2026, 4:00:00 AM

Unposting Date

Ongoing EOE, including disability/vets

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About Baptist Health South Florida

Sourced by ZipRecruiter

Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 27,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

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Pay

Benefits

Hours and flexibility

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