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Patient Financial Associate Jobs in Altamonte Springs, FL

Front Desk Associate

Deland, FL

$11.25 - $14.50/hr

The Front Desk Associate serves as the first point of contact for patients and visitors, creating a ... Collects co-payments and outstanding balances; calculates patient's financial responsibility and ...

Front Desk Coordinator - Clermont/Ocoee

Ocoee, FL · On-site

$14.25 - $18.50/hr

Patient Registration * Obtain and verify demographic, insurance, and financial information ... Associate degree preferred. Experience * Minimum one (1) year of customer service experience ...

Front Desk Coordinator - Lake Mary/Oviedo

Oviedo, FL · On-site

$13.75 - $17.75/hr

Patient Registration * Obtain and verify demographic, insurance, and financial information ... Associate degree preferred. Experience * Minimum one (1) year of customer service experience ...

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Patient Financial Associate information

See Altamonte Springs, FL salary details

$13

$29

$63

How much do patient financial associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for patient financial associate in Altamonte Springs, FL is $29.88, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $32.12 per hour, depending on experience, location, and employer.

What does a patient financial associate do?

A Patient Financial Associate is responsible for helping patients navigate the financial aspects of their healthcare. They assist with billing, insurance verification, payment processing, and answering questions about charges or coverage. Their goal is to ensure patients understand their financial responsibilities and help resolve any billing issues. Patient Financial Associates often work closely with both patients and insurance companies to facilitate smooth payment processes.

What are some typical challenges patient financial associates face when helping patients understand their insurance coverage and billing statements?

Patient Financial Associates often encounter challenges when explaining complex insurance policies and billing details to patients who may be unfamiliar or overwhelmed by healthcare terminology. Navigating discrepancies between insurance claims and actual coverage, addressing denied claims, and clarifying patient responsibilities for out-of-pocket costs require strong communication and problem-solving skills. It's common to work closely with both patients and insurance representatives to resolve issues and ensure accurate billing, all while maintaining empathy and professionalism. Effective Associates develop strategies to simplify information and provide reassurance throughout the process.

What are the key skills and qualifications needed to thrive as a patient financial associate, and why are they important?

To thrive as a Patient Financial Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a relevant associate degree or equivalent experience. Familiarity with hospital information systems, billing software, and coding systems like ICD-10 and CPT is typically required. Strong attention to detail, problem-solving skills, and effective communication are vital soft skills for this role. These competencies ensure accurate billing, prompt reimbursement, and positive patient interactions, which are critical for the financial health of healthcare organizations.

What is the difference between Patient Financial Associate vs Medical Billing Specialist?

AspectPatient Financial AssociateMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, billing assistanceProcessing claims, coding, submitting bills to insurers
OverlapYes, both handle billing and insurance processesYes, both involve billing and insurance claims

The Patient Financial Associate and Medical Billing Specialist roles share responsibilities related to billing and insurance. However, the Patient Financial Associate focuses more on patient interactions, account management, and financial counseling, while the Medical Billing Specialist primarily handles claim processing and coding. Both roles are essential in healthcare revenue cycle management and often work closely within healthcare settings.

Is healthcare finance a good career?

A Patient Financial Associate role involves managing patient billing, insurance claims, and financial records in healthcare settings. It offers stable employment, opportunities for advancement, and requires skills in communication, attention to detail, and familiarity with billing software. Healthcare finance is considered a growing field with steady demand for qualified professionals.

What cities near Altamonte Springs, FL are hiring for Patient Financial Associate jobs?

Cities near Altamonte Springs, FL with the most Patient Financial Associate job openings:

Patient Financial Navigator

Orlando, FL


Florida Cancer Specialist
Outpatient Health Care • 1 - 5K employees

6.6

Company rating: 6.6 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

574th of 896 rated healthcare providers

People enjoy working here

Uninterrupted breaks


$17.50 - $22.75/hr

Full-time

Retirement

Re-posted 2 days ago


Job description

Date Posted:

2026-06-29

Country:

United States of America

Location:

Orlando Downtown OfficeWHY JOIN FCS

At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.

Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.

A LITTLE BIT ABOUT FCS

Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.

Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.

Come join us today!

RESPONSIBILITIES
  • Responsible for monitoring and collecting the financial responsibilities of our patients.

  • The Patient Financial Navigatormust keep patients' insurance benefits up to date in OncoEMR and Centricity and view the patients' services for diagnosis and insurance coverage appropriateness.

  • Also performs the daily tasks of Managed Care and Patient Financial Navigator

QUALIFICATIONS
  • High School Diploma or GED. -

  • Experience working in a healthcare field, preferably in a clinical setting or business office is required.

  • Excellent verbal and communication skills needed.

  • Insurance knowledge requirements including:

  • Understanding of medical terminology

  • Managed care authorization process

  • ICD10 codes

  • Collection experience

  • Ability to calculate and collect patients' responsibility and insurance co-pay/coinsurance

#LI-AL1

#FCS-REV

SCREENINGS - Background, drug, and nicotine screens

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/ nicotine testing. Medical Marijuana cards are not recognized.

EEOC

Florida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment (Recruiter@FLCancer.com) for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response.

FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.


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