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Patient Financial Associate Jobs in Altamonte Springs, FL

Aspen Dental Group

Associate Dentist

Sanford, FL · On-site

$150 - $200/hr

At Aspen Dental, we put You 1st, offering the financial security and job stability that comes with ... Working with a patient-centric team that respects your clinical judgment and leadership* Assuming ...

Aspen Dental

Associate Dentist

Sanford, FL · On-site

$180K - $215K/yr

At Aspen Dental, we put You 1st, offering the financial security and job stability that comes with ... Working with a patient-centric team that respects your clinical judgment and leadership * Assuming ...

Aspen Dental

Associate Dentist

Sanford, FL

$180K - $215K/yr

... financial security and job stability that comes with working with a world-class Dental Service ... Working with a patient-centric team that respects your clinical judgment and leadership 

Aspen Dental

Associate Dentist

Sanford, FL · On-site

$180K - $215K/yr

At Aspen Dental, we putYou1st, offering the financial security and job stability that comes with ... Working with a patient-centric team that respects your clinical judgment and leadership * Assuming ...

Aspen Dental

Associate Dentist

Sanford, FL

$180K - $215K/yr

... financial security and job stability that comes with working with a world-class Dental Service ... Working with a patient-centric team that respects your clinical judgment and leadership 

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All JobsPatient Financial Associate JobsPatient Financial Associate Jobs in Altamonte Springs, FL

Patient Financial Associate information

See Altamonte Springs, FL salary details

$13

$29

$63

How much do patient financial associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient financial associate in Altamonte Springs, FL is $29.88, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $32.12 per hour, depending on experience, location, and employer.

What does a patient financial associate do?

A Patient Financial Associate is responsible for helping patients navigate the financial aspects of their healthcare. They assist with billing, insurance verification, payment processing, and answering questions about charges or coverage. Their goal is to ensure patients understand their financial responsibilities and help resolve any billing issues. Patient Financial Associates often work closely with both patients and insurance companies to facilitate smooth payment processes.

What are some typical challenges patient financial associates face when helping patients understand their insurance coverage and billing statements?

Patient Financial Associates often encounter challenges when explaining complex insurance policies and billing details to patients who may be unfamiliar or overwhelmed by healthcare terminology. Navigating discrepancies between insurance claims and actual coverage, addressing denied claims, and clarifying patient responsibilities for out-of-pocket costs require strong communication and problem-solving skills. It's common to work closely with both patients and insurance representatives to resolve issues and ensure accurate billing, all while maintaining empathy and professionalism. Effective Associates develop strategies to simplify information and provide reassurance throughout the process.

What are the key skills and qualifications needed to thrive as a patient financial associate, and why are they important?

To thrive as a Patient Financial Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a relevant associate degree or equivalent experience. Familiarity with hospital information systems, billing software, and coding systems like ICD-10 and CPT is typically required. Strong attention to detail, problem-solving skills, and effective communication are vital soft skills for this role. These competencies ensure accurate billing, prompt reimbursement, and positive patient interactions, which are critical for the financial health of healthcare organizations.

What is the difference between Patient Financial Associate vs Medical Billing Specialist?

AspectPatient Financial AssociateMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, billing assistanceProcessing claims, coding, submitting bills to insurers
OverlapYes, both handle billing and insurance processesYes, both involve billing and insurance claims

The Patient Financial Associate and Medical Billing Specialist roles share responsibilities related to billing and insurance. However, the Patient Financial Associate focuses more on patient interactions, account management, and financial counseling, while the Medical Billing Specialist primarily handles claim processing and coding. Both roles are essential in healthcare revenue cycle management and often work closely within healthcare settings.

Is healthcare finance a good career?

A Patient Financial Associate role involves managing patient billing, insurance claims, and financial records in healthcare settings. It offers stable employment, opportunities for advancement, and requires skills in communication, attention to detail, and familiarity with billing software. Healthcare finance is considered a growing field with steady demand for qualified professionals.

What cities near Altamonte Springs, FL are hiring for Patient Financial Associate jobs?

Cities near Altamonte Springs, FL with the most Patient Financial Associate job openings:

Patient Financial Associate jobs near you

Patient Services Specialist II (Primary Care, Lake Nona)

Nemours Children's Health

Orlando, FL • On-site

$17.50 - $23.75/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago

Nemours Children's Health rating

8.1

Company rating: 8.1 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

68th of 898 rated healthcare providers

Job description


Nemours is seeking a Patient Services Specialist II (Primary Care, Lake Nona), FULL-TIME, to join our Primary Care team in Lake Nona, Florida.
Nemours primary care practices provide a kid-friendly, family-centered pediatric primary care experience for families in Central Florida. With 20 primary care and three urgent care practices conveniently located throughout the region, we provide quality, professional pediatric services with special attention on preventive care and whole-child wellness.
This position is responsible for: To perform as a customer service representative for assigned divisions accurately obtaining and entering all essential information needed to complete registration and scheduling processes following standard business practices. Provide service to internal and external customers as a member of the clinic team.
  • Customer service: answer phone lines in a prompt and courteous manner, triage call and handle appropriately.
  • Registration: collect, maintain and ensure accuracy of information through the use of standard business practices.
  • Coordinate all necessary paperwork for registration, scheduling, and appointment.
  • Financial: collect, verify and maintain patient insurance information, including authorizations and referrals.
  • Collect co- pays, deductible, co-insurance and balances on accounts. End of day balancing.
  • Scheduling: understanding visit types, templates and fundamentals of how to efficiently schedule an office visit. Manage no-show and cancelation process. Confirm appointments with patient/guardian. Prepare charts with the appropriate paperwork for the physician visit.
  • Communication: triage and manage electronic communication daily. Scan all new paperwork into EMR or place in patient chart. Scan incoming mailed and faxed patient results into EMR and task the physician responsible for reviewing OR place information with patient chart and for provider to review. Check in and checkout patients in office.
  • Coordinates the release of information and medical record process. Process all incoming and outgoing medical record requests.
  • Ensures coding information is complete on billing documents.
  • All other duties as assigned by supervisor.
Job Requirements
  • High School Diploma required.
  • Specialized (1 year of training beyond high school).
  • Minimum of one (1) to three (3) years' experience preferred.
  • Customer Service and Healthcare experience preferred.
  • Medical Office/Call Center experience preferred.
  • Travel to other primary care locations as needed for coverage is required.
What We Offer
  • Competitive base compensation in the top quartile of the market
  • Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement
  • Comprehensive benefits: health, life, dental, vision
  • 403B with employer match
  • Licensure, CME and dues allowance
  • Not-for-profit status; eligibility for Public Service Loan Forgiveness
  • For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure.

#LI-MW1
About Us
Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.
Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.
Learn more at Nemours.org.

What Nemours Children's Health employees say

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About Nemours

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As one of the nation's leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics, primary care practices, and school-based health centers in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children - even those who may never enter our doors - through our world-changing research, education and advocacy efforts.

Industry

Health care and social assistance and hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Jacksonville, FL, US

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