ZipRecruiter

Log In

1

Patient Financial Associate Jobs in Wisconsin (NOW HIRING)

GI Associates

Patient Account Specialist

Wausau, WI · On-site

$19.75 - $25.25/hr

... growth, GI Associates is seeking a Patient Accounts Specialist to join our team!In this role, you'll help ensure our patients receive accurate, timely billing while supporting the financial ...

GI Associates

Patient Account Specialist

Wausau, WI · On-site

$19.75 - $25.25/hr

... Associates is seeking a Patient Accounts Specialist to join our team! In this role, you'll help ensure our patients receive accurate, timely billing while supporting the financial operations that ...

next page

Showing results 1-20

All JobsPatient Financial Associate JobsPatient Financial Associate Jobs in Wisconsin

Patient Financial Associate information

Is healthcare finance a good career?

A career as a Patient Financial Associate involves managing patient billing, insurance claims, and financial counseling, requiring strong communication and attention to detail. Healthcare finance roles are generally stable with opportunities for advancement and often require familiarity with billing software and healthcare regulations. It can be a rewarding career for those interested in healthcare administration and financial management.

What is the difference between Patient Financial Associate vs Medical Billing Specialist?

AspectPatient Financial AssociateMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, billing assistanceProcessing claims, coding, submitting bills to insurers
OverlapYes, both handle billing and insurance processesYes, both involve billing and insurance claims

The Patient Financial Associate and Medical Billing Specialist roles share responsibilities related to billing and insurance. However, the Patient Financial Associate focuses more on patient interactions, account management, and financial counseling, while the Medical Billing Specialist primarily handles claim processing and coding. Both roles are essential in healthcare revenue cycle management and often work closely within healthcare settings.

What are some typical challenges patient financial associates face when helping patients understand their insurance coverage and billing statements?

Patient Financial Associates often encounter challenges when explaining complex insurance policies and billing details to patients who may be unfamiliar or overwhelmed by healthcare terminology. Navigating discrepancies between insurance claims and actual coverage, addressing denied claims, and clarifying patient responsibilities for out-of-pocket costs require strong communication and problem-solving skills. It's common to work closely with both patients and insurance representatives to resolve issues and ensure accurate billing, all while maintaining empathy and professionalism. Effective Associates develop strategies to simplify information and provide reassurance throughout the process.

What are the key skills and qualifications needed to thrive as a patient financial associate, and why are they important?

To thrive as a Patient Financial Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a relevant associate degree or equivalent experience. Familiarity with hospital information systems, billing software, and coding systems like ICD-10 and CPT is typically required. Strong attention to detail, problem-solving skills, and effective communication are vital soft skills for this role. These competencies ensure accurate billing, prompt reimbursement, and positive patient interactions, which are critical for the financial health of healthcare organizations.

What does a patient financial associate do?

A Patient Financial Associate is responsible for helping patients navigate the financial aspects of their healthcare. They assist with billing, insurance verification, payment processing, and answering questions about charges or coverage. Their goal is to ensure patients understand their financial responsibilities and help resolve any billing issues. Patient Financial Associates often work closely with both patients and insurance companies to facilitate smooth payment processes.
What cities in Wisconsin are hiring for Patient Financial Associate jobs? Cities in Wisconsin with the most Patient Financial Associate job openings:
Patient Financial Associate jobs near you

Patient Financial Counselor

Outreach Community Health Centers, Inc

Milwaukee, WI • On-site

$18.50 - $24.25/hr

Full-time

Re-posted 3 days ago

Job description

Position Overview:
The Patient Financial Counselor plays a vital role in assisting patients with financial resources to eliminate barriers to care while optimizing revenue for the organization. This position connects patients to available financial assistance programs, helps them navigate their insurance benefits, and proactively manages accounts for those with complex financial needs.
Key Responsibilities:
  • Assess patient accounts for potential eligibility for Outreach/enrollment referral or Sliding Fee programs.
  • Clearly explain rates, charges, services, discounts, contracts, and clinic payment policies.
  • Assist patients in setting up payment arrangements.
  • Educate and contact patients about outstanding balances and Sliding Fee requirements before service dates.
  • Maintain accurate and detailed notes on all patient interactions in their accounts.
  • Ensure that Sliding Fee applications are completed correctly and comply with HRSA program requirements.
  • Complete all required Good Faith Estimate activities daily.
  • Review and follow up on Bad Debt cases before scheduled appointments.
  • Coordinate financial counseling efforts between Registration and Billing departments as needed.
  • Address patient billing and collection-related customer service concerns.
  • Uphold patient confidentiality and maintain a professional demeanor in all interactions.
  • Prioritize workload to prevent backlogs and provide support to team members as needed.
  • Process Sliding Fee applications within 48 hours of submission.
  • Provide coverage for Patient Service Representatives when necessary.
  • Perform other duties as assigned.

Key Competencies & Skills:
  • Strong commitment to Outreach Community Health Center's mission.
  • Expertise in customer service principles, patient needs assessment, and quality standards.
  • Working knowledge of basic accounting principles.
  • Proficiency in healthcare software and electronic medical records (EMRs).
  • Excellent communication and organizational skills.
  • Ability to adapt to frequent changes in healthcare policies and procedures.
  • Understanding of office procedures in a healthcare setting.
  • Ability to handle and maintain confidential/HIPAA-protected information.
  • Strong analytical and problem-solving skills, with the ability to interpret business periodicals, professional journals, and regulations.
  • Ability to compose professional reports, correspondence, and presentations.
  • Proficiency in basic math operations, including computing rates, ratios, and percentages.
  • Capability to follow detailed instructions and handle standardized problem-solving situations.
  • Basic computer skills, including experience with word processing and spreadsheets.

Education & Experience:
  • High School Diploma with at least two years of experience in medical insurance and/or financial advocacy, OR
  • Associate Degree in business or a related field with at least one year of experience in medical insurance and/or financial advocacy.
  • Experience with electronic medical records/patient management systems or willingness to learn.

Considerations & Statement
Outreach Community Health Centers requires employees in certain departments to be fully vaccinated against MMR (Measles, Mumps, Rubella), Varicella (Chickenpox), and Influenza.
Outreach Community Health Centers, Inc. is an Equal Opportunity Employer

Apply