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Patient Financial Associate Jobs in Wisconsin (NOW HIRING)

Bellin

Biller | Patient Financial Services

Green Bay, WI · On-site

$17.75 - $22.75/hr

High school diploma and Associate or Bachelor's degree in business, health care business ... Our personalized patient care model is only the beginning of what you will experience as we foster ...

UW Health

Patient Access Representative, Hospital

Madison, WI · On-site

$17.25 - $22.25/hr

We are seeking a Patient Access Representative - Hospital to: * Enter and verify demographic and ... Associate's Degree in Business, Finance. Health Information Management or related field Preferred ...

UWHealth

Patient Access Representative, Hospital

Madison, WI

$17.25 - $22.25/hr

We are seeking a Patient Access Representative - Hospital to: * Enter and verify demographic and ... Associate's Degree in Business, Finance. Health Information Management or related field Preferred ...

UWHealth

Patient Access Representative Hospital

Madison, WI

$17.25 - $22.25/hr

We are seeking a Patient Access Representative - Hospital to: * Enter and verify demographic and ... Associate's Degree in Business, Finance. Health Information Management or related field Preferred ...

UW Health

Patient Access Representative Hospital

Madison, WI · On-site

$17.25 - $22.25/hr

We are seeking a Patient Access Representative - Hospital to: * Enter and verify demographic and ... Associate's Degree in Business, Finance. Health Information Management or related field Preferred ...

GI Associates

Patient Account Specialist

Wausau, WI · On-site

$19.75 - $25.25/hr

... Associates is seeking a Patient Accounts Specialist to join our team! In this role, you'll help ensure our patients receive accurate, timely billing while supporting the financial operations that ...

GI Associates

Patient Account Specialist

Wausau, WI · On-site

$19.75 - $25.25/hr

... Associates is seeking a Patient Accounts Specialist to join our team! In this role, you'll help ensure our patients receive accurate, timely billing while supporting the financial operations that ...

UW Health

Patient Access Representative Hospital

Madison, WI · On-site

$17.25 - $22/hr

We are seeking a Patient Access Representative - Hospital to: * Enter and verify demographic and ... Associate's Degree in Business, Finance. Health Information Management or related field Preferred ...

UWHealth

Patient Access Representative Hospital

Madison, WI

$17.25 - $22/hr

We are seeking a Patient Access Representative - Hospital to: * Enter and verify demographic and ... Associate's Degree in Business, Finance. Health Information Management or related field Preferred ...

UWHealth

Patient Access Representative Hospital

Madison, WI · On-site

$17.25 - $22.25/hr

We are seeking a Patient Access Representative - Hospital to: * Enter and verify demographic and ... Associate's Degree in Business, Finance. Health Information Management or related field Preferred ...

UW Health

Patient Access Representative Hospital

Madison, WI · On-site

$17.25 - $22.25/hr

We are seeking a Patient Access Representative - Hospital to: * Enter and verify demographic and ... Associate's Degree in Business, Finance. Health Information Management or related field Preferred ...

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Patient Financial Associate information

What is the difference between Patient Financial Associate vs Medical Billing Specialist?

AspectPatient Financial AssociateMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, billing assistanceProcessing claims, coding, submitting bills to insurers
OverlapYes, both handle billing and insurance processesYes, both involve billing and insurance claims

The Patient Financial Associate and Medical Billing Specialist roles share responsibilities related to billing and insurance. However, the Patient Financial Associate focuses more on patient interactions, account management, and financial counseling, while the Medical Billing Specialist primarily handles claim processing and coding. Both roles are essential in healthcare revenue cycle management and often work closely within healthcare settings.

What are some typical challenges Patient Financial Associates face when helping patients understand their insurance coverage and billing statements?

Patient Financial Associates often encounter challenges when explaining complex insurance policies and billing details to patients who may be unfamiliar or overwhelmed by healthcare terminology. Navigating discrepancies between insurance claims and actual coverage, addressing denied claims, and clarifying patient responsibilities for out-of-pocket costs require strong communication and problem-solving skills. It's common to work closely with both patients and insurance representatives to resolve issues and ensure accurate billing, all while maintaining empathy and professionalism. Effective Associates develop strategies to simplify information and provide reassurance throughout the process.

What are the key skills and qualifications needed to thrive as a Patient Financial Associate, and why are they important?

To thrive as a Patient Financial Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a relevant associate degree or equivalent experience. Familiarity with hospital information systems, billing software, and coding systems like ICD-10 and CPT is typically required. Strong attention to detail, problem-solving skills, and effective communication are vital soft skills for this role. These competencies ensure accurate billing, prompt reimbursement, and positive patient interactions, which are critical for the financial health of healthcare organizations.

What does a Patient Financial Associate do?

A Patient Financial Associate is responsible for helping patients navigate the financial aspects of their healthcare. They assist with billing, insurance verification, payment processing, and answering questions about charges or coverage. Their goal is to ensure patients understand their financial responsibilities and help resolve any billing issues. Patient Financial Associates often work closely with both patients and insurance companies to facilitate smooth payment processes.
What cities in Wisconsin are hiring for Patient Financial Associate jobs? Cities in Wisconsin with the most Patient Financial Associate job openings:
Patient Financial Associate jobs near you

Patient Financial Counselor | Patient Financial Navigation

Bellin

Green Bay, WI • On-site

$18.25 - $23.75/hr

Full-time

Medical, Life, Retirement, PTO

Posted 22 days ago

Job description

Job Specifics:
Location: 2020 S Webster Ave, Green Bay, WI 54301 (hybrid)
FTE Status: Full-Time 1.00 FTE (40 hours/week)
Work Schedule: Days, Monday - Friday, 8:00am - 4:30pm, no weekends or holidays
Want to learn more: Chat with Brittany A. Chopin at brittany.chopin@emplifyhealth.org
Job Description:
Serves as an ambassador of Bellin by being transparent with our patients in providing cost of service estimates while putting the patient before tasks, addressing people by name, and personalizing their care and services. Demonstrates respect, active listening, and uses appropriate verbal and non-verbal language while compliantly discussing the Billing Collection and Financial Assistance policies. Accountable for listening to what matters to our patients and customers by providing high quality, compassionate, confidential, safe, and coordinated care with every patient interaction. Provides service excellence when contacting insurance carriers to obtain benefit coverage, policy limitations, authorization/notification, and pre-certifications for patients. Continuous improvement and innovation by being responsible for using resources efficiently to keep costs down. Uses expertise, technology, and collaboration with internal departments to provide account status updates, coordinate the resolution of issues, and appeal denied authorizations. Strengthen relationships and build loyalty with physician offices, patients, and third-party payers when communicating follow up with the pre-certification process.
Qualifications:
High school diploma and Associate or Bachelor's degree in business, health care business administration, or medical-related field preferred.
Minimum of one to two years of insurance/medical billing office experience or an Associate or Bachelor's degree in a business or medical-related field required. Self-pay balance collections, medical billing, and understanding of insurance terminology preferred.
Why Emplify by Bellin Health?
With so many amazing healthcare organizations in this area, why Emplify?
Emplify Health offers a proud, local history spanning more than 100 years. Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities. You can be part of an exciting dynamic place that offers an employee-first culture, work-life balance, and career advancement & growth opportunities. This culture allows our organization to attract elite talent, like yourself!
Additional perks include:
  • Top-notch benefits: 401(k) with matching, paid time off, competitive health insurance, wellness programs to keep you and your family healthy, tuition reimbursement, and more
  • Preventative care focused medical coverage that includes free visits to: Emplify Health by Bellin primary care providers, Urgent Care & Fast Care facilities, physical therapy sessions and any labs required during these visits
  • Professional Development: Access to online continuing education for career growth
  • Empowerment: Shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth.
  • Self-Care Culture: Encourages self-care and provides you with opportunities to be your best self at work and at home

Be a member of a passionate workforce, that feels like family and is driven to provide exceptional patient care with a strong focus on community. We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork, and humility - our pillars set our foundation and our future.
Emplify Health is an Equal Opportunity Employer.

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