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Patient Financial Associate Jobs in Oregon (NOW HIRING)

Elation Health

OR

$150K - $170K/yr

Our team is committed to enhancing physician and patient quality of life through Elation, a SaaS ... Drive annual planning, quarterly and monthly financial forecasts, and ongoing analysis of ...

Adventist Health

Supervisor, Patient Access

Tillamook, OR · On-site

$25.65 - $35.19/hr

In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to ... Certified Revenue Cycle Representative (CRCR) - Healthcare Financial Management Association:

VillageMD

Patient Service Representative

Bend, OR · On-site

$18.50 - $23.50/hr

Appropriately refers applicable patients to financial counselors * Schedules appointments ... Associate's Degree, preferred * 0 - 1 years' experience. 2-4 years' experience preferred * Ability ...

VillageMD

Patient Service Representative

Bend, OR · On-site

$18.50 - $23.50/hr

Appropriately refers applicable patients to financial counselors * Schedules appointments ... Associate's Degree, preferred * 0 - 1 years' experience. 2-4 years' experience preferred * Ability ...

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Patient Financial Associate information

What is the difference between Patient Financial Associate vs Medical Billing Specialist?

AspectPatient Financial AssociateMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, billing assistanceProcessing claims, coding, submitting bills to insurers
OverlapYes, both handle billing and insurance processesYes, both involve billing and insurance claims

The Patient Financial Associate and Medical Billing Specialist roles share responsibilities related to billing and insurance. However, the Patient Financial Associate focuses more on patient interactions, account management, and financial counseling, while the Medical Billing Specialist primarily handles claim processing and coding. Both roles are essential in healthcare revenue cycle management and often work closely within healthcare settings.

What are some typical challenges Patient Financial Associates face when helping patients understand their insurance coverage and billing statements?

Patient Financial Associates often encounter challenges when explaining complex insurance policies and billing details to patients who may be unfamiliar or overwhelmed by healthcare terminology. Navigating discrepancies between insurance claims and actual coverage, addressing denied claims, and clarifying patient responsibilities for out-of-pocket costs require strong communication and problem-solving skills. It's common to work closely with both patients and insurance representatives to resolve issues and ensure accurate billing, all while maintaining empathy and professionalism. Effective Associates develop strategies to simplify information and provide reassurance throughout the process.

What are the key skills and qualifications needed to thrive as a Patient Financial Associate, and why are they important?

To thrive as a Patient Financial Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a relevant associate degree or equivalent experience. Familiarity with hospital information systems, billing software, and coding systems like ICD-10 and CPT is typically required. Strong attention to detail, problem-solving skills, and effective communication are vital soft skills for this role. These competencies ensure accurate billing, prompt reimbursement, and positive patient interactions, which are critical for the financial health of healthcare organizations.

What does a Patient Financial Associate do?

A Patient Financial Associate is responsible for helping patients navigate the financial aspects of their healthcare. They assist with billing, insurance verification, payment processing, and answering questions about charges or coverage. Their goal is to ensure patients understand their financial responsibilities and help resolve any billing issues. Patient Financial Associates often work closely with both patients and insurance companies to facilitate smooth payment processes.
What are the most commonly searched types of Patient Financial jobs in Oregon? The most popular types of Patient Financial jobs in Oregon are:
What cities in Oregon are hiring for Patient Financial Associate jobs? Cities in Oregon with the most Patient Financial Associate job openings:
Patient Financial Associate jobs near you
Infographic showing various Patient Financial Associate job openings in Oregon as of July 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution.
Patient Access Scheduling Representative, Full Time

Patient Access Scheduling Representative, Full Time

Adventist Health

Tillamook, OR • On-site

$17.99 - $23.47/hr

Full-time

Posted yesterday

Adventist Health rating

7.8

Company rating: 7.8 out of 10

Based on 241 frontline employees who took The Breakroom Quiz

133rd of 886 rated healthcare providers

Job description


Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.
Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.
Job Summary:
Facilitates patient medical and financial clearance using medical and healthcare knowledge, clinical judgment, and communication skills to assist in resolving difficulties surrounding patient access, authorization of services and coordination of scheduled programs. Applies substantial knowledge of the job and experience to complete a wide range of activities with varying difficulty. Regularly works with sensitive and confidential information, often involving the interpretation of policies and procedures to guide use.
Job Requirements:
Education and Work Experience:
  • High School Education/GED or equivalent: Preferred
  • Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
  • Two years' healthcare experience: Preferred

Essential Functions:
  • Coordinates and schedules patient care for all wellness programs. Facilitates communication between patient scheduling staff and all user departments, physicians, physician office staff, patient clients.
  • Answers telephone inquiries regarding physician referrals and covers front desk duties when needed. Maintains patient scheduling data base.
  • Collaborates with patient financial services (PFS) to ensure appropriate authorizations are obtained in accordance with PFS policy and procedure. Submits documentation for retro-authorization as appropriate, files and appeal for denial of services.
  • Develops monthly Wellness newsletter, updating website and developing promotional flyers. Actively participates in training. Performs other duties as assigned by department leadership.
  • Performs other job-related duties as assigned.

Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
About Us
Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

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