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Patient Financial Associate Jobs in Oregon (NOW HIRING)

Allied OMS LLC

Patient Care Coordinator

Eugene, OR · On-site

$17.50 - $23/hr

Insurance & Financial Processes * Collect, review, and verify patient insurance information ... High school diploma or equivalent required; associate's or bachelor's degree preferred. * Minimum ...

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Patient Financial Associate information

Is healthcare finance a good career?

A career as a Patient Financial Associate involves managing patient billing, insurance claims, and financial counseling, requiring strong communication and attention to detail. Healthcare finance roles are generally stable with opportunities for advancement and often require familiarity with billing software and healthcare regulations. It can be a rewarding career for those interested in healthcare administration and financial management.

What is the difference between Patient Financial Associate vs Medical Billing Specialist?

AspectPatient Financial AssociateMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, billing assistanceProcessing claims, coding, submitting bills to insurers
OverlapYes, both handle billing and insurance processesYes, both involve billing and insurance claims

The Patient Financial Associate and Medical Billing Specialist roles share responsibilities related to billing and insurance. However, the Patient Financial Associate focuses more on patient interactions, account management, and financial counseling, while the Medical Billing Specialist primarily handles claim processing and coding. Both roles are essential in healthcare revenue cycle management and often work closely within healthcare settings.

What are some typical challenges patient financial associates face when helping patients understand their insurance coverage and billing statements?

Patient Financial Associates often encounter challenges when explaining complex insurance policies and billing details to patients who may be unfamiliar or overwhelmed by healthcare terminology. Navigating discrepancies between insurance claims and actual coverage, addressing denied claims, and clarifying patient responsibilities for out-of-pocket costs require strong communication and problem-solving skills. It's common to work closely with both patients and insurance representatives to resolve issues and ensure accurate billing, all while maintaining empathy and professionalism. Effective Associates develop strategies to simplify information and provide reassurance throughout the process.

What are the key skills and qualifications needed to thrive as a patient financial associate, and why are they important?

To thrive as a Patient Financial Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a relevant associate degree or equivalent experience. Familiarity with hospital information systems, billing software, and coding systems like ICD-10 and CPT is typically required. Strong attention to detail, problem-solving skills, and effective communication are vital soft skills for this role. These competencies ensure accurate billing, prompt reimbursement, and positive patient interactions, which are critical for the financial health of healthcare organizations.

What does a patient financial associate do?

A Patient Financial Associate is responsible for helping patients navigate the financial aspects of their healthcare. They assist with billing, insurance verification, payment processing, and answering questions about charges or coverage. Their goal is to ensure patients understand their financial responsibilities and help resolve any billing issues. Patient Financial Associates often work closely with both patients and insurance companies to facilitate smooth payment processes.
What are the most commonly searched types of Patient Financial jobs in Oregon? The most popular types of Patient Financial jobs in Oregon are:
What cities in Oregon are hiring for Patient Financial Associate jobs? Cities in Oregon with the most Patient Financial Associate job openings:
Patient Financial Associate jobs near you
Infographic showing various Patient Financial Associate job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution.

Job Insurance Verification Specialist - Per Diem

Admitting- 91000

Hillsboro, OR • On-site

$24.80 - $34.45/hr

Per diem

Medical

This job post has expired today. Applications are no longer accepted.

Job description

Insurance Verification Specialist

Pay range: $24.80/hr - $34.45hr

The Insurance Verification Specialist is responsible for (but not limited to) verification of all insurance to determine actual benefits of in-patient and outpatient procedural and admitted accounts requiring an extensive knowledge on medical insurance. Notifies all insurance companies of outpatient and inpatient admissions for authorization, audits IP/OP procedural accounts, obtains prior authorizations for facility services that require such. Provides excellent customer service to patient and staff alike.

Key Responsibilities

Performed majority of the time:

  • Obtains needed insurance, health and financial information on patients coming into the hospital.
  • Updates patient accounts as needed.
  • Communicates to patient the patient's financial responsibility as needed.
  • Obtains and verifies insurance within department standard and ensures proper insurance authorization is obtained.
  • Responds to voicemail within 24 hrs.
  • Maintains equipment and reports equipment failures promptly to facilitate repairs.
  • Refers accounts that do not have insurance to the Financial Counselor.
  • Addresses Case Management concerns and complaints.
  • Attends department meetings and provides insurance updates to the team.
  • Reviews active medical records for presence of diagnosis and orders.

Performed occasionally but critical to successful performance of the job:

  • Formulates and updates policies and procedures for insurance verification.

Job Specifications

Education:

Required: N/A

Preferred: Associate degree with college accounting courses or equivalent accounting experience.

Experience:

Required: Minimum one (1) year of hospital and insurance verification experience.

Preferred: N/A

Licenses, Certifications and/or Registrations:

Required: N/A

Preferred: N/A

Job Related Skills, Abilities and Behaviors:

Required:

  • Computer experience.
  • Demonstrates proper, professional appearance and personal conduct for the employee's particular job.
  • Insurance contracting knowledge preferred.
  • Must have the ability to organize and prioritize large volumes of work, while supporting the needs and work load of your immediate team members and management.
  • Experience working with highly confidential material/information.
  • Medical billing and insurance terminology required.
  • Medical terminology required.
  • Requires self-discipline and sense of responsibility, as job requires strict attention to detail.
  • Excellent customer service skills.
  • Must be effective in verbal and written communication.
  • Uses effective communication skills.
  • Ability to read and understand physician's orders.
  • Utilizes electronic equipment and communication devices.
  • Effectively uses online data bases throughout the insurance verification process.
  • Assumes responsibility for maintaining competency in all areas where training was completed.
  • Demonstrates confidentiality regarding patient and co-worker information according to PHI level of access.
  • Prioritizes workload.
  • Looks for ways to improve customer service.
  • Formulates and uses effective working relationships with all healthcare team members, patients and significant others.
  • Fosters positive work environment through teamwork and assistance.
  • Demonstrates the ability to be self-disciplined, motivated and a self-starter.

Preferred: Bilingual skills a plus.

Additional Posting Information

Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.

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