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Patient Financial Associate Jobs in Oregon (NOW HIRING)

VillageMD

Patient Service Representative

Bend, OR

$18.50 - $23.50/hr

Appropriately refers applicable patients to financial counselors * Schedules appointments ... Associate's Degree, preferred * 0 - 1 years' experience. 2-4 years' experience preferred * Ability ...

Summit Health

Patient Service Representative

Bend, OR · On-site

$18.50 - $23.50/hr

Appropriately refers applicable patients to financial counselors * Schedules appointments ... Associate's Degree, preferred * 0 - 1 years' experience. 2-4 years' experience preferred * Ability ...

VillageMD

Patient Service Representative

Bend, OR

$18.50 - $23.50/hr

Appropriately refers applicable patients to financial counselors * Schedules appointments ... Associate's Degree, preferred * 0 - 1 years' experience. 2-4 years' experience preferred * Ability ...

Summit Health Inc

Patient Service Representative

Bend, OR

$18.50 - $23.50/hr

Appropriately refers applicable patients to financial counselors * Schedules appointments ... Associate's Degree, preferred * 0 - 1 years' experience. 2-4 years' experience preferred * Ability ...

VillageMD

Patient Service Representative

Bend, OR

$18.50 - $23.50/hr

Appropriately refers applicable patients to financial counselors * Schedules appointments ... Associate's Degree, preferred * 0 - 1 years' experience. 2-4 years' experience preferred * Ability ...

Asante

Underpayment Recovery Specialist

Medford, OR · On-site

$23.28 - $32.02/hr

The Underpayment Recovery Specialist partners with Payer Relations, Patient Financial Services, and ... Associate's degree in Healthcare Administration, Business, or an applicable field is preferred ...

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Patient Financial Associate information

What is the difference between Patient Financial Associate vs Medical Billing Specialist?

AspectPatient Financial AssociateMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, billing assistanceProcessing claims, coding, submitting bills to insurers
OverlapYes, both handle billing and insurance processesYes, both involve billing and insurance claims

The Patient Financial Associate and Medical Billing Specialist roles share responsibilities related to billing and insurance. However, the Patient Financial Associate focuses more on patient interactions, account management, and financial counseling, while the Medical Billing Specialist primarily handles claim processing and coding. Both roles are essential in healthcare revenue cycle management and often work closely within healthcare settings.

What are some typical challenges Patient Financial Associates face when helping patients understand their insurance coverage and billing statements?

Patient Financial Associates often encounter challenges when explaining complex insurance policies and billing details to patients who may be unfamiliar or overwhelmed by healthcare terminology. Navigating discrepancies between insurance claims and actual coverage, addressing denied claims, and clarifying patient responsibilities for out-of-pocket costs require strong communication and problem-solving skills. It's common to work closely with both patients and insurance representatives to resolve issues and ensure accurate billing, all while maintaining empathy and professionalism. Effective Associates develop strategies to simplify information and provide reassurance throughout the process.

What are the key skills and qualifications needed to thrive as a Patient Financial Associate, and why are they important?

To thrive as a Patient Financial Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a relevant associate degree or equivalent experience. Familiarity with hospital information systems, billing software, and coding systems like ICD-10 and CPT is typically required. Strong attention to detail, problem-solving skills, and effective communication are vital soft skills for this role. These competencies ensure accurate billing, prompt reimbursement, and positive patient interactions, which are critical for the financial health of healthcare organizations.

What is the least stressful healthcare job?

A Patient Financial Associate typically experiences moderate stress levels, as the role involves managing patient billing, insurance claims, and financial inquiries. Jobs with less direct patient interaction, such as medical billing specialists or administrative roles, are often considered less stressful within healthcare. Factors like workload, work environment, and individual skills also influence stress levels in healthcare positions.

Can I be a patient care coordinator without a degree?

A patient care coordinator typically does not require a formal degree but should have strong communication, organizational, and customer service skills. Relevant certifications or experience in healthcare settings can enhance job prospects, though specific requirements vary by employer.

What does a patient associate do?

A patient financial associate is responsible for managing patients' billing and insurance claims, verifying patient information, and explaining financial responsibilities. They often use billing software and require strong communication skills to assist patients with payment options and resolve billing issues.

What does a Patient Financial Associate do?

A Patient Financial Associate is responsible for helping patients navigate the financial aspects of their healthcare. They assist with billing, insurance verification, payment processing, and answering questions about charges or coverage. Their goal is to ensure patients understand their financial responsibilities and help resolve any billing issues. Patient Financial Associates often work closely with both patients and insurance companies to facilitate smooth payment processes.

What jobs pay 2000 a day?

Patient Financial Associates typically do not earn $2000 a day; such high daily earnings are more common in specialized roles like surgeons, anesthesiologists, or high-level executives. Most healthcare billing or administrative roles pay hourly or salary, with top earners reaching high annual salaries rather than daily rates. Achieving $2000 daily often requires advanced qualifications, extensive experience, or working in high-paying industries or roles.
What are the most commonly searched types of Patient Financial jobs in Oregon? The most popular types of Patient Financial jobs in Oregon are:
What are popular job titles related to Patient Financial Associate jobs in Oregon? For Patient Financial Associate jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Patient Financial Associate jobs in Oregon look for? The top searched job categories for Patient Financial Associate jobs in Oregon are:
What cities in Oregon are hiring for Patient Financial Associate jobs? Cities in Oregon with the most Patient Financial Associate job openings:
Patient Financial Associate jobs near you
Infographic showing various Patient Financial Associate job openings in Oregon as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution.
Patient Access Rep - Part-Time

Patient Access Rep - Part-Time

Grande Ronde Hospital

La Grande, OR • On-site

$16.50 - $21/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Grande Ronde Hospital rating

7.7

Company rating: 7.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

203rd of 999 rated hospitals

Job description

The Patient Access Representative is responsible for greeting, registering, and assisting patients in a courteous and professional manner. Under the general supervision of
the Patient Access Manager, this role performs imperative duties, including but not limited to hospital admissions, registration, appointment scheduling, insurance verification, patient collections, switchboard communications and emergency communications. The Patient Access Representative plays a critical role in creating a positive first impression, combining excellent customer service skills with a solid understanding of healthcare administrative processes to facilitate a smooth and efficient experience for patients and visitors.
Qualifications:
Patient Access Representative I:
• High school graduate or GED required.
• American Heart Association Basic Life Support (BLS) certification strongly recommended.
• Minimum of one (1) year of experience in a healthcare or customer service setting.
Patient Access Representative II:
• High school graduate or GED required.
• American Heart Association Basic Life Support (BLS) certification strongly recommended.
• Minimum one (1) year in GRH Patient Access department required.
• Certified Healthcare Access Associate (CHAA) certification required.
• Pass Patient Access Representative II competency module required (annually).
Patient Access Senior Representative:
• High school graduate or GED required.
• American Heart Association Basic Life Support (BLS) certification strongly recommended.
• Minimum two (2) years in GRH Patient Access department required
• Minimum six (6) months as a Patient Access Representative II in GRH Patient Access department.
• Certified Healthcare Access Associate (CHAA) certification required.
• Exemplary performance.
• Pass Patient Access Senior Representative competency module required (annually).
Primary Duties and Responsibilities:
  • Perform accurate patient registration by searching the Master Patient Index (MPI) completely in the Electronic Health Record (EHR), pre-register and register patients for scheduled and unscheduled services, ensuring all demographic and financial data is correctly entered.
  • Verify and obtain insurance information, check for necessary authorizations, and coordinate with staff to ensure insurance requirements are met before services are rendered.
  • Deploy and document legal and compliance forms such as Consent for Treatment, Notice of Privacy Practices (NPP), Medicare Outpatient Observation Notification (MOON), and CMS Important Message from Medicare (IMM).
  • Ensure Advance Beneficiary Notices (ABNs) or waivers are delivered to patients as needed, collect payments, when possible, conduct financial conversations with patients respectfully and document all financial conversations in the EHR.
  • Ensure compliance with Emergency Medical Treatment and Active Labor Act (EMTALA), Health Insurance Portability and Accountability Act (HIPAA), Joint Commission, Centers for Medicare & Medicaid Services (CMS), and internal hospital policies, maintaining patient confidentiality and handling sensitive information discreetly.
  • Greet and assist patients and visitors professionally, provide directions or escort services, and consistently deliver service following AIDET principles (Acknowledge, Introduce, Duration, Explanation, Thank You).
  • Actively seek solutions to issues with registration, insurance, or patient flow and escalate concerns appropriately, contributing ideas for continuous improvement.
  • Answer and direct incoming calls professionally, respond to emergency codes, document call events, and use daily call lists for contacting on-call providers.
  • Perform clerical tasks such as quality checks, maintaining waiting areas and workspaces, ordering supplies, and working EHR work queues to resolve registration issues.
  • Attend department meetings, complete assigned education and compliance training, and stay updated on insurance protocols and healthcare regulations.
  • Patient Access Representative II and Patient Access Senior Representative will provide support, training, and mentorship to Patient Access Representatives.
  • Patient Access Senior Representative will lead or participate in departmental projects and committees.
  • Patient Access Senior Representative will be able to cross cover all Patient Access functions.

Skills and Abilities:
  • Ability to communicate clearly and professionally with patients, families, and healthcare team members, both verbally and in writing.
  • Maintain a professional appearance and demeanor, exercise discretion when handling sensitive patient information, and represent the organization positively.
  • Skilled in using EHR systems, insurance web portals, Microsoft Office applications, and multi-line phone and paging systems (PBX).
  • Demonstrate strong multitasking capabilities while maintaining a high level of attention to detail in a fast-paced environment.
  • Flexibility to work various shifts, including weekends and holidays, as needed.
  • Understand and comply with EMTALA, HIPAA, CMS regulations, and organizational policies related to patient access and privacy.

Physical Demands and Work Environment:
  • Ability to occasionally lift and carry items weighing up to 20 pounds, such as files or office supplies.
  • Ability to read, analyze, and interpret written materials.
  • Ability to communicate effectively through reading, writing, and speaking in person or on telephone.
  • Must be able to work at a computer for extended periods, including frequent viewing of a computer screen and prolonged sitting.
  • Capable of performing effectively under pressure, managing stress constructively to meet organizational goals.
  • Must be able to perform the primary duties and responsibilities of the job with or without reasonable accommodation.

Flexibility to work various shifts, including weekends and holidays, as needed.
Expectations for All Employees:
Support the organization's mission, vision and values by adhering to the behavioral standards of Grande Ronde Hospital. Comply with all laws and regulations affecting Grande Ronde Hospital. Be familiar with and adhere to the Personnel Policy Manual and the Code of Conduct and support the Grande Ronde Hospital Compliance Program. Effective communication skills and the ability work effectively with people from various backgrounds are critical.
Compensation:
Patient Access Rep 1: $20.00-$27.55 DOE
Patient Access Rep2: $21.99-$30.32 DOE
Patient Access Senior Rep: $23.76-$32.75 DOE
Benefits
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Flexible Spending Account (FSA and Health Savings Account (HSA) Options
  • 401K Plan with Roth Options
  • 401K 3% employer match and a 2% base non-elective employer contribution
  • Eligibility for company-paid benefits such as life insurance and long-term disability, subject to applicable waiting periods
  • Option to elect Supplemental employee, spouse, and child life insurance
  • Paid Time Off (PTO)
  • Access to the Employee Assistance Program
  • Discounts: available for meals in the cafeteria and over-the-counter pharmacy items
  • Exercise/Fitness Facility: access to the Rehab Therapy Fitness Center for the employee and dependents

Mission: Grande Ronde Hospital and Clinics will ensure access to high quality, cost-effective health care in a safe and customer-friendly environment for all those in need of our services.
Vision: Quality health care is our mission. Patients are our passion.
Values: Creativity, Compassion, Collaboration, Credibility
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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