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Patient Financial Associate Jobs (NOW HIRING)

Beacon Health System

Patient Financial Counselor

Granger, IN · On-site

$16.75 - $22/hr

The Patient Financial Counselor is responsible for assisting patients in the process of completing ... ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements:

Premier Health

PATIENT FINANCIAL COUNSELOR

Dayton, OH

$18.25 - $23.75/hr

MIAMI VALLEY HOSPITAL The Patient Financial Counselor (FC) supports the PHP mission, vision and ... Associates Degree preferred in related field. Position specific testing: Preferred Windows-based ...

Premier Health

PATIENT FINANCIAL COUNSELOR

Dayton, OH

$18.25 - $23.75/hr

MIAMI VALLEY HOSPITAL The Patient Financial Counselor (FC) supports the PHP mission, vision and ... Associates Degree preferred in related field. Position specific testing: Preferred Windows-based ...

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How much do patient financial associate jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for patient financial associate in the United States is $31.96, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $34.38 per hour, depending on experience, location, and employer.

What is the difference between Patient Financial Associate vs Medical Billing Specialist?

AspectPatient Financial AssociateMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, billing assistanceProcessing claims, coding, submitting bills to insurers
OverlapYes, both handle billing and insurance processesYes, both involve billing and insurance claims

The Patient Financial Associate and Medical Billing Specialist roles share responsibilities related to billing and insurance. However, the Patient Financial Associate focuses more on patient interactions, account management, and financial counseling, while the Medical Billing Specialist primarily handles claim processing and coding. Both roles are essential in healthcare revenue cycle management and often work closely within healthcare settings.

What are some typical challenges Patient Financial Associates face when helping patients understand their insurance coverage and billing statements?

Patient Financial Associates often encounter challenges when explaining complex insurance policies and billing details to patients who may be unfamiliar or overwhelmed by healthcare terminology. Navigating discrepancies between insurance claims and actual coverage, addressing denied claims, and clarifying patient responsibilities for out-of-pocket costs require strong communication and problem-solving skills. It's common to work closely with both patients and insurance representatives to resolve issues and ensure accurate billing, all while maintaining empathy and professionalism. Effective Associates develop strategies to simplify information and provide reassurance throughout the process.

What are the key skills and qualifications needed to thrive as a Patient Financial Associate, and why are they important?

To thrive as a Patient Financial Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a relevant associate degree or equivalent experience. Familiarity with hospital information systems, billing software, and coding systems like ICD-10 and CPT is typically required. Strong attention to detail, problem-solving skills, and effective communication are vital soft skills for this role. These competencies ensure accurate billing, prompt reimbursement, and positive patient interactions, which are critical for the financial health of healthcare organizations.

What does a Patient Financial Associate do?

A Patient Financial Associate is responsible for helping patients navigate the financial aspects of their healthcare. They assist with billing, insurance verification, payment processing, and answering questions about charges or coverage. Their goal is to ensure patients understand their financial responsibilities and help resolve any billing issues. Patient Financial Associates often work closely with both patients and insurance companies to facilitate smooth payment processes.
What cities are hiring for Patient Financial Associate jobs? Cities with the most Patient Financial Associate job openings:
What are the most commonly searched types of Patient Financial jobs? The most popular types of Patient Financial jobs are:
What states have the most Patient Financial Associate jobs? States with the most job openings for Patient Financial Associate jobs include:
Patient Financial Associate jobs near you
Patient Financial Counselor

Patient Financial Counselor

Mary Lanning Healthcare

Hastings, NE • On-site

$18.25 - $24/hr

Full-time

Re-posted 26 days ago

Mary Lanning Healthcare rating

7.5

Company rating: 7.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

288th of 1,020 rated hospitals

Job description

Job Description:
The Patient Financial Counselor is responsible for performing financial clearance functions, including but not limited to, verifying insurance eligibility and benefits; and providing price estimates and waivers to scheduled patients. The financial counselor will ensure all patients are financially cleared and screened for financial risk before receiving services. Will perform other duties as assigned.
Position Requirements:
EDUCATION: High school diploma or General Education Degree (GED) required. Associate Degree in Healthcare Administration or equivalent preferred.
EXPERIENCE: Related work experience with insurance verification, revenue cycle functions, hospital/physician offices, or related areas preferred.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

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