1

Patient Experience Ambassador Jobs (NOW HIRING)

Patient Ambassador

Hershey, PA · On-site

$18 - $22/hr

As a Patient Ambassador at Sodexo, you are a warm-welcomer and experience ambassador. Your dedication to helping others brings a smile and makes a meaningful impact on others. Responsibilities ...

As a Patient Ambassador at Sodexo, you are a warm-welcomer and experience ambassador. Your dedication to helping others brings a smile and makes a meaningful impact on others. Responsibilities ...

Patient Ambassador

Chattanooga, TN · On-site

$17 - $18/hr

As a Patient Ambassador at Sodexo, you are a warm-welcomer and experience ambassador. Your dedication to helping others brings a smile and makes a meaningful impact on others. Responsibilities ...

Patient Ambassador

Highlands Ranch, CO · On-site

$19.50 - $21.84/hr

As a Patient Ambassador at Sodexo, you are a warm-welcomer and experience ambassador. Your dedication to helping others brings a smile and makes a meaningful impact on others. Responsibilities ...

Patient Ambassador

Highlands Ranch, CO · On-site

$19.50 - $21.84/hr

As a Patient Ambassador at Sodexo, you are a warm-welcomer and experience ambassador. Your dedication to helping others brings a smile and makes a meaningful impact on others. Responsibilities ...

As a Patient Ambassador at Sodexo, you are a warm-welcomer and experience ambassador. Your dedication to helping others brings a smile and makes a meaningful impact on others. Responsibilities ...

Patient Ambassador

Hershey, PA · On-site

$18 - $22/hr

As a Patient Ambassador at Sodexo, you are a warm-welcomer and experience ambassador. Your dedication to helping others brings a smile and makes a meaningful impact on others. Responsibilities ...

Prior patient ambassador and customer service experience required. * Perks: Willing to train! Free parking! * Pay Range: $15.00 per hour to $19.00 per hour. If serving others is in your blood and you ...

One year of prior patient services experience required. * Perks: Generous Meal Plan! Comprehensive ... As a Patient Ambassador, you will serve as the primary representative of the Patient Experience ...

Prior customer service experience required. * Pay Range: $18.70 per hour to $22.00 per hour. Make a ... As a Patient Ambassador, you will serve as the primary representative of the Patient Experience ...

Prior hospitality experience required. * Pay Range: $18.00 per hour to $20.00 per hour. Make a ... As a Patient Ambassador, you will serve as the primary representative of the Patient Experience ...

Prior data entry and hospitality experience preferred. * Fixed Pay Rate: $20.00 per hour. Make a ... As a Patient Ambassador, you will serve as the primary representative of the Patient Experience ...

Previous customer service experience required. * Fixed Pay Rate: $25.00 per hour Make a difference ... As a Patient Ambassador, you will serve as the primary representative of the Patient Experience ...

Previous experience in a hospitality or healthcare setting is preferred. * Pay Range: $18.00 per ... As a Patient Ambassador, you will serve as the primary representative of the Patient Experience ...

Prior hospitality and customer service experience required. * Fixed Pay Rate: $20.00 per hour. Make ... As a Patient Ambassador, you will serve as the primary representative of the Patient Experience ...

Previous customer service experience is required. * Fixed Pay Rate: $20.00 per hour Make a ... As a Patient Ambassador, you will serve as the primary representative of the Patient Experience ...

Requirement : 1 year of previous patient service experience required. * Perks: Meal plan ... As a Patient Ambassador, you will serve as the primary representative of the Patient Experience ...

No experience necessary. Willing to train! * Pay Range: $18.00 per hour to $40.00 per hour. Make a ... As a Patient Ambassador, you will serve as the primary representative of the Patient Experience ...

Prior customer service experience preferrd. * Pay Range: $22.00 per hour to $25.00 per hour. Make a ... As a Patient Ambassador, you will serve as the primary representative of the Patient Experience ...

Previous food service and patient services experience required. * Fixed Pay Rate: $26.00 per hour ... As a Patient Ambassador, you will serve as the primary representative of the Patient Experience ...

Showing results 21-40

Patient Experience Ambassador information

See salary details

$11

$17

$27

How much do patient experience ambassador jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for patient experience ambassador in the United States is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.47 per hour, depending on experience, location, and employer.

What is a patient experience ambassador?

Patient Experience Ambassadors are professionals who work in healthcare settings to ensure that patients and their families have a positive experience during their visit or stay. They act as liaisons between patients, families, and healthcare staff, addressing concerns, answering questions, and helping to resolve issues. Their primary goal is to enhance patient satisfaction by providing compassionate support, clear communication, and assistance with non-medical needs. Patient Experience Ambassadors often help navigate hospital services, gather feedback, and advocate for patient-centered care.

How does a patient experience ambassador interact with clinical and non-clinical staff to resolve patient concerns?

Patient Experience Ambassadors serve as a vital bridge between patients and the healthcare team, collaborating closely with both clinical and non-clinical staff. When patient concerns arise, Ambassadors often coordinate with nurses, physicians, and administrative personnel to gather information, address issues, and ensure a seamless resolution. This role requires strong communication skills and the ability to advocate for patients while balancing organizational protocols. Effective teamwork and proactive follow-up are key to delivering a positive patient experience.

What skills and qualifications are needed to be a patient experience ambassador?

To thrive as a Patient Experience Ambassador, you need excellent interpersonal skills, customer service experience, and a high school diploma or equivalent. Familiarity with hospital information systems, patient feedback platforms, and basic office software is typically required. Exceptional communication, empathy, and problem-solving abilities help you build trust and address patient concerns effectively. These skills ensure that patients feel valued and supported, leading to higher satisfaction and improved healthcare outcomes.

What is the difference between Patient Experience Ambassador vs Patient Liaison?

AspectPatient Experience AmbassadorPatient Liaison
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; healthcare or communication certifications beneficial
Work EnvironmentHospitals, clinics, healthcare facilities focusing on patient satisfactionHospitals, outpatient centers, patient support services
Employer & Industry UsageHealthcare providers emphasizing patient experienceHealthcare organizations facilitating communication between patients and staff
Common Search & Comparison IntentUnderstanding roles related to patient experience and satisfactionClarifying responsibilities in patient communication and support

The Patient Experience Ambassador primarily focuses on enhancing patient satisfaction through engagement and support, while the Patient Liaison facilitates communication between patients and healthcare providers. Both roles are vital in improving patient care but differ in their specific functions and scope within healthcare settings.

More about Patient Experience Ambassador jobs
Infographic showing various Patient Experience Ambassador job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $35,967 per year, or $17.3 per hour.

Patient Ambassador

Sodexo

Hershey, PA • On-site

$18 - $22/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Sodexo rating

6.4

Company rating: 6.4 out of 10

Based on 1,138 frontline employees who took The Breakroom Quiz

338th of 483 rated business services


Job description

Patient Ambassador


Location: #la-location_name

Workdays/shifts: Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process.

Employment Type: On-call part-time

Pay Range: $18 - $22

#la-school_shift_benefit

#la-international_student_english


Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. 

What You'll Do: As a Patient Ambassador at Sodexo, you are a warm-welcomer and experience ambassador. Your dedication to helping others brings a smile and makes a meaningful impact on others.  


Responsibilities include:

  • Provide nutritional care to patients by assisting in menu selection Providing patient meal delivery and patient set-up with direct patient contact
  • Receive and process phone orders
  • Identifying patients who have not ordered meals with the assistance of the tray tracking system
  • Make meal rounds and collect survey information and relay pertinent information to Sodexo leadership
  • Attends work and shows for scheduled shift on time with satisfactory regularity
  • Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.


What You Bring:

  • Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all.
  • No previous work experience required.


Link to full Job description 


What We Offer:

  • Flexible and supportive work environment, so you can be home for life's important moments.
  • Access to ongoing training/development and advancement opportunities to turn your job into a career
  • Full array of benefits that support you and your family's wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more. 
  • In addition to Sodexo's standard, some locations may offer additional site-specific benefits, including free "shift" meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking. 


Link to benefits summary


Overall, Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for. However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location. We encourage you to discuss any questions about Sodexo's benefit offerings during the interview process. 


Who we are:

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. 


Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace culture and belonging as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Should you need assistance with the online application process, please complete this form. 


What Sodexo employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom