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Patient Engagement Jobs (NOW HIRING)

Longevity Rehab Center

Be Seen First

Patient Engagement Specialist

Wabasso, FL · On-site

$16 - $20/hr

Patient Engagement Specialist Job Type: Full-Time Clinic Name: Longevity Rehab Center - Wabasso About Us: At Longevity Rehab Center, we're committed to helping our patients live healthier, more ...

Longevity Rehab Center

Be Seen First

Patient Engagement Specialist

Wabasso, FL · On-site

$16 - $20/hr

Patient Engagement Specialist Job Type: Full-Time Clinic Name: Longevity Rehab Center - Wabasso About Us: At Longevity Rehab Center, we're committed to helping our patients live healthier, more ...

AbbVie

Associate Director, Patient Engagement

Mettawa, IL · On-site

$141K/yr

The Associate Director, Patient Engagement is the strategic owner of AbbVie's patient engagement platform capability - encompassing large-scale vendor partnerships, platform modernization, and cross ...

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Patient Engagement information

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$27K

$77.8K

$136.5K

How much do patient engagement jobs pay per year?

As of Aug 16, 2026, the average yearly pay for patient engagement in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What is a patient engagement?

A Patient Engagement job focuses on improving communication, support, and collaboration between healthcare providers and patients. Professionals in this role work to enhance patient experience, adherence to treatment plans, and overall health outcomes. They may use technology, education, and outreach to empower patients in managing their care. This role is common in hospitals, clinics, and healthcare organizations looking to improve patient satisfaction and retention.

What are the typical daily responsibilities of someone in a patient engagement role?

Professionals in Patient Engagement roles are responsible for initiating and maintaining meaningful interactions with patients, addressing their questions, and ensuring they understand their care plans. Daily tasks often include coordinating between clinical teams and patients, monitoring patient feedback, supporting education initiatives, and helping resolve any service issues or barriers to care. You may also analyze patient experience data and collaborate with healthcare staff to develop strategies for improved satisfaction. This dynamic role requires teamwork, adaptability, and a passion for enhancing the overall patient experience.

What are the key skills and qualifications needed to thrive in the patient engagement position, and why are they important?

To thrive in Patient Engagement, you need strong communication, relationship-building, and healthcare knowledge, often supported by a background in health sciences or a related field. Familiarity with patient management platforms, CRM systems, and data analysis tools is commonly required, while certifications such as Certified Patient Experience Professional (CPXP) can be advantageous. Standout candidates demonstrate empathy, active listening, cultural competency, and problem-solving abilities. These skills are crucial for fostering patient trust, improving health outcomes, and supporting organizational goals for patient satisfaction and loyalty.

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What cities are hiring for Patient Engagement jobs?

Cities with the most Patient Engagement job openings:

What are the most commonly searched types of Patient Engagement jobs?

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What states have the most Patient Engagement jobs?

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Patient Engagement jobs near you
Infographic showing various Patient Engagement job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 71% Full Time, 18% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $77,797 per year, or $37.4 per hour.

Patient Engagement Specialist

HLH Holdings LLC dba Highlight Health

Philadelphia, PA • On-site

$60K/yr

Full-time

Posted 24 days ago

Job description

About Highlight Health

If you have ever helped someone through a medical bill, you know the quiet truth of the system: most patients never learn that financial assistance exists, that hospitals are often required to offer it, or that the amount on the bill is rarely the amount they have to pay. Most people pay what they are told to pay.

Highlight Health was built by people who decided that was not good enough. We review high-dollar healthcare claims and work directly with patients to connect them to the financial assistance programs they qualify for, so that care becomes more affordable and more within reach.

As our Patient Engagement Specialist, you are the person on the phone who helps patients navigate those programs: improving their access to care and the cost effectiveness of the care they receive.

Position Summary

The Patient Engagement Specialist supports the claims analysis team by owning direct patient communication, mostly by phone and often across several attempts to reach a patient. Some claims can be repriced without engaging the patient; others depend on the patient providing information and documentation that lets us reduce what they and their plan pay. You manage and track your own caseload and keep detailed notes in our claims system.

This is a front-line role. You work closely with the claims analysis team, and the accuracy and professionalism you bring to every patient conversation directly shapes the outcome of the claim. Excellent customer service, calm problem-solving, and clear communication are the core of the work.

Responsibilities

Patient Communication

  • Reach patients by phone, often across multiple attempts, to gather the information and documentation needed to review and reprice their claims
  • Communicate with members, vendor partners, healthcare providers, and facilities
  • Provideaccurateinformation to patients and to the claims analysis team
  • Problem-solve member issues on the phone, matching confidence with empathy

Case Management

  • Manage and track a caseload that spans several task types at once
  • Document case activity and keep detailed notes in the claims system
  • Use technology to research, manage, and move cases forward
  • Ensure andmaintainHIPAA compliance across all patient engagement

Collaboration and Process Improvement

  • Collaborate with the claims analysis team and coworkers
  • Help build more efficient workflows and share input on ways to improve processes
  • Enhance care and cost data resources

Qualifications

Required

  • Excellent verbal and written communication skills
  • Strong time management and organizational skills
  • Calm, professional phone presence
  • Proficient with Microsoft applications (Outlook, Word, Excel)
  • Comfortable learning and usingadditionalsoftware applications
  • Able to work independently and as part of a team in a fast-paced environment, managing multiple projects to completion

Preferred

  • Bachelor's degree
  • One to two years of experience in healthcare, insurance, or medical billing
  • Bilingual, able to read, write, and speak Spanish proficiently

What You Bring

  • A genuine desire to learn the healthcare industry and how to help
  • Confidence matched with empathy across a wide range of conversations
  • A go-getter's bias toward action
  • Strong work ethic
  • Enjoyment in working with and helping people
  • Curiosity and adaptability
  • Focus and organization under a varied caseload
  • High integrity in handling sensitive patient information

Why Join Highlight Health

Nearly every American has felt the cost of healthcare. As our Patient Engagement Specialist, you are the person who helps them find a way through: connecting patients to the financial assistance and fair pricing that put quality care back within reach. Your focus and organization keep a varied caseload moving, and your work has a direct, human impact on the people we serve.