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$27K

$77.8K

$136.5K

How much do patient engagement partner st luke jobs pay per year?

As of Aug 8, 2026, the average yearly pay for patient engagement partner st luke in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What is the difference between Patient Engagement Partner St Luke vs Patient Navigator?

AspectPatient Engagement Partner St LukePatient Navigator
CredentialsTypically requires healthcare experience, communication skills, and certifications in patient advocacy or related fieldsOften requires healthcare background, certifications in patient navigation or case management
Work EnvironmentHospital or healthcare facility, focusing on patient communication and engagementClinic or hospital setting, assisting patients through care processes
Employer & IndustryHealthcare providers like St Luke's, hospitals, clinicsHospitals, clinics, community health organizations
Search & Comparison IntentUnderstanding roles in patient engagement and supportAssistance navigating healthcare services and resources

While both roles involve patient interaction within healthcare settings, the Patient Engagement Partner St Luke primarily focuses on engaging and educating patients to improve their healthcare experience. In contrast, the Patient Navigator assists patients in navigating healthcare systems, scheduling, and accessing services. Both roles require healthcare knowledge and communication skills but serve different aspects of patient support.

How does a patient engagement partner at St Luke collaborate with clinical teams to improve patient experiences?

As a Patient Engagement Partner at St Luke, you will work closely with multidisciplinary clinical teams to gather patient feedback, identify areas for improvement, and implement engagement initiatives. This role requires regular communication with nurses, physicians, and administrative staff to ensure that patient perspectives are integrated into care planning and service delivery. By facilitating focus groups, conducting surveys, and participating in quality improvement meetings, you help bridge the gap between patients and healthcare providers, ensuring a patient-centered approach across departments.

What is a patient engagement partner at St Luke?

A Patient Engagement Partner at St Luke is a professional dedicated to improving patient experiences by fostering communication between patients, families, and healthcare teams. They advocate for patients’ needs, help address concerns, and ensure that care is patient-centered. Their role may include educating patients about their treatment options, gathering feedback, and collaborating with clinicians to enhance service quality. Ultimately, they help bridge the gap between the hospital and its patients, making sure voices are heard and needs are met.

What are the key skills and qualifications needed to thrive as a patient engagement partner at St Luke, and why are they important?

To thrive as a Patient Engagement Partner at St Luke, you typically need a background in healthcare, patient relations, or customer service, often supported by a relevant degree or certification. Familiarity with patient management systems, electronic health records (EHRs), and communication platforms is essential. Strong interpersonal skills, empathy, active listening, and problem-solving abilities help you build trust and effectively address patient concerns. These competencies are crucial for fostering positive patient experiences, improving satisfaction, and supporting overall care quality.
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Patient Engagement Partner St Luke jobs near you
Infographic showing various Patient Engagement Partner St Luke job openings in the United States as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $77,797 per year, or $37.4 per hour.

Patient Concierge, Dermatology

St. Luke's University Health Network

Easton, PA • On-site

$14.75 - $19/hr

Full-time

Posted 16 days ago

St. Luke's University Health Network rating

7.1

Company rating: 7.1 out of 10

Based on 270 frontline employees who took The Breakroom Quiz

378th of 887 rated healthcare providers

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based administrative and patient support services.

JOB DUTIES AND RESPONSIBILITIES:

  • Engages patients in a polite, prompt, and compassionate manner during all practice-based patient interactions

  • Performs clerical service delivery functions with patients, including check-in, patient consent, check-out, pre-registration and real-time eligibility verification, registration, MyChart education, appointment/testing scheduling (as applicable) at check-out, point of service payment collection, and addressing patient inquiries (e.g., form and medical record requests)

  • Delivers waiting room concierge service and provide hands-on support to patients utilizing the kiosk check-in process

  • Facilitates practice opening and closing procedures, maintenance of practice cleanliness, processing of incoming mail and deliveries, cash management and reconciliation, and prompt scanning and indexing incoming faxes

  • Supports other practice-based team members by promptly addressing in-basket clerical pool messages

  • Partners with Access Center Patient Engagement Partners to address time-sensitive scheduling requests

  • Promptly facilitates connection from Access Center Clinical Triage Specialists to practice-based care team members for time sensitive clinical inquiries

  • Maintains solution-oriented/creative mindset to effectively anticipate and tend to patient needs by partnering with other organizational team members/departments

PHYSICAL AND SENSORY REQUIREMENTS:

Requires sitting, standing and walking for extended periods of time (up to 8 hours at time). Requires continual use of fingers for patient care, writing and computer entry. Routinely uses upper extremities; occasional requirement to lift up to 25 pounds. Occasionally push carts with supplies up to 30 pounds. Occasionally push wheelchairs with patients weighing up to 325 pounds. Regularly requires ability to stoop, bend and reach above shoulder level. Requires ability to hear normal conversation and good general, near and peripheral vision.

EDUCATION:

High School graduate or equivalent required. Preference given to graduates of administrative training programs.

TRAINING AND EXPERIENCE:

Minimum one year practice-based experience or in a similar healthcare setting preferred. Customer Service experience preferred.

Competencies required:

  • Excellent communication, facilitation, and presentation skills

  • Focused on compliance

  • Demonstrates continuous growth

  • Quality-driven

  • Service-oriented

  • Excels at time management

  • Ability to communicate to patients concisely and clearly

  • Ability to listen, express compassion and empathy, and communicate with a patient centric mindset

Please complete your application using your full legal name andcurrent home address. Be sure toincludeemployment history forthe past seven (7) years, including your present employer. Additionally, you areencouraged to upload a current resume, including all work history, education, and/or certifications andlicenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.

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