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Patient Coordinator Jobs in Raleigh, NC (NOW HIRING)

Duke Health

Fertility New Patient Coordinator

Morrisville, NC · On-site

$16.25 - $21.50/hr

The New Patient Coordinator will be an integral part of the fertility care team, demonstrating excellent customer service with great critical thinking skills and independently making decisions to ...

Duke Health

Fertility New Patient Coordinator

Morrisville, NC · On-site

$16.25 - $21.50/hr

The New Patient Coordinator will be an integral part of the fertility care team, demonstrating excellent customer service with great critical thinking skills and independently making decisions to ...

Avance Care

Specialty Care Patient Coordinator

Durham, NC

$17 - $22.25/hr

We are seeking a dedicated and organized Specialty Care Patient Coordinator to support the Behavioral Health and Nutrition service lines. This role acts as a critical liaison between behavioral ...

Avance Care

Specialty Care Patient Coordinator

Durham, NC · On-site

$17 - $22.25/hr

We are seeking a dedicated and organized Specialty Care Patient Coordinator to support the Behavioral Health and Nutrition service lines. This role acts as a critical liaison between behavioral ...

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All JobsPatient JobsPatient Coordinator JobsPatient Coordinator Jobs in Raleigh, NC

Patient Coordinator information

See Raleigh, NC salary details

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$18

$26

How much do patient coordinator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient coordinator in Raleigh, NC is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.25 per hour, depending on experience, location, and employer.

What does a patient coordinator do?

A Patient Coordinator is a healthcare professional responsible for managing and streamlining communication between patients and medical staff. Their duties often include scheduling appointments, verifying patient information, explaining treatment procedures, and ensuring patients understand their care plans. They act as a liaison to improve the patient experience and help maintain efficient administrative operations within healthcare facilities. Patient Coordinators play a vital role in supporting both patients and healthcare providers.

What are the key skills and qualifications needed to thrive as a patient coordinator, and why are they important?

To thrive as a Patient Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration, often supported by an associate degree or relevant certification. Familiarity with electronic health records (EHR) systems, scheduling software, and insurance verification tools is typically required. Excellent interpersonal skills, empathy, and the ability to multitask help Patient Coordinators effectively support patients and collaborate with medical staff. These skills are vital for ensuring smooth patient flow, accurate information management, and a positive experience within healthcare facilities.

How does a patient coordinator typically collaborate with medical staff and patients to ensure smooth appointment scheduling and follow-up care?

Patient Coordinators serve as a critical liaison between patients and medical staff, ensuring efficient appointment scheduling, clear communication, and timely follow-up care. They often coordinate with doctors, nurses, and administrative teams to verify patient information, relay important instructions, and address any scheduling conflicts. This role requires strong organizational and interpersonal skills, as Patient Coordinators must balance patient needs with clinic availability, proactively resolve issues, and support a positive patient experience throughout the care process.

What is the difference between Patient Coordinator vs Medical Assistant?

AspectPatient CoordinatorMedical Assistant
Required CredentialsHigh school diploma, some roles may require certificationHigh school diploma, certification often preferred
Work EnvironmentMedical offices, clinics, hospitals, primarily administrativeClinics, hospitals, assisting with patient care and procedures
Employer & Industry UsageHealthcare facilities, outpatient clinics, specialty practicesHospitals, clinics, physician offices
Common Search & ComparisonPatient Coordinator vs Medical Assistant

While both roles work in healthcare settings, Patient Coordinators focus on scheduling, patient communication, and administrative tasks, whereas Medical Assistants handle clinical duties and direct patient care. Understanding these differences helps in choosing the right career path or job search focus.

Is a patient coordinator the same as a receptionist?

A patient coordinator is a role that involves managing patient appointments, coordinating care, and communicating with patients and healthcare providers. A receptionist primarily handles front-desk duties such as greeting patients, scheduling appointments, and answering phones. While there is some overlap in administrative tasks, they are distinct roles with different responsibilities.

What do I need to be a patient coordinator?

To become a patient coordinator, you typically need a high school diploma or equivalent, strong communication and organizational skills, and experience in healthcare or customer service. Some positions may require knowledge of medical terminology or familiarity with electronic health records (EHR) systems. Certification is not always required but can enhance job prospects.

What is the work of a patient coordinator?

A patient coordinator manages patient appointments, communicates with patients and healthcare providers, and ensures patients receive proper care and information. They often handle scheduling, insurance verification, and patient records, requiring strong organizational and communication skills.
More about Patient Coordinator jobs

What are the most commonly searched types of Patient jobs in Raleigh, NC?

The most popular types of Patient jobs in Raleigh, NC are:

What are popular job titles related to Patient Coordinator jobs in Raleigh, NC?

For Patient Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Patient Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Patient Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Patient Coordinator jobs?

Cities near Raleigh, NC with the most Patient Coordinator job openings:

Patient Coordinator jobs near you
Infographic showing various Patient Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 14% Part Time, and 7% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $38,706 per year, or $18.6 per hour.

Dental Patient Coordinator

Riccobene Associates Family Dentistry

Knightdale, NC • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted 7 days ago

Riccobene Associates Family Dentistry rating

7.3

Company rating: 7.3 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

POSITION SUMMARY

The primary role of the Patient Coordinator is to support frontoffice operations by maintaining efficient scheduling, coordinating patient appointments, verifying insurance, processing payments, and ensuring accurate patient data for billing and reporting purposes. This position is nonclinical and focuses on delivering positive patient experience while supporting office workflow and administrative needs.

KEY COMPETENCIES

  • Greeting and assisting patients professionally to ensure a positive frontoffice experience
  • Checking-in patients to ensure they have all the necessary information in the patient management software
  • Collecting co-payments
  • Checking-out patients
  • Running and processing applicable reports
  • Monitor office emails
  • Utilizing RevenueWell for confirmations, communication with patients, and insurance requests
  • Insurance Verification and pre-authorizations
  • Closing out and ensuring that registers are balanced daily
  • Completing next day router preparation
  • Ability to multi-task and skillfully manage priorities under pressure (ex: patients walking in, phones ringing, etc.)
  • Scheduling patients, filling same-day or next-day schedule as needed
  • Monitoring and responding to office voicemails
  • Support Office Manager with EOD process
  • Escalating issues to Office Manager

         Other duties and responsibilities as assigned.

QUALIFICATIONS

To successfully perform the job responsibilities for the position of Patient Coordinator, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required but are not necessarily all inclusive.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements.

Requirements

  • Ability to reliably arrive in time to support office opening and scheduled business hours
    • Flexibility to adjust schedule occasionally based on business needs, in accordance with company timekeeping and wage policies
    • Subject to background screening consistent with applicable law and jobrelated business needs
    • High school diploma or equivalent
    • Customer Service experience
    • Ability to work in a fastpaced environment and manage competing priorities
    • Ability to balance registers accurately
    • Strong communication skills
    • Must exhibit ethical conduct & confidentiality
    • High attention to detail and accuracy
    • Strong computer and organization skills
    • Communicates clearly and professionally with patients and team members in person and by phone
    • Ability to demonstrate independent thinking as well as a teamworkoriented approach
    • Dental or medical front desk experience preferred

Benefits

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

What Riccobene Associates Family Dentistry employees say

Pay

Benefits

Hours and flexibility

Workplace

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