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Insurance Care Coordinator Jobs in Raleigh, NC (NOW HIRING)

Patient Care Coordinator

Cary, NC · On-site

$16.25 - $21.25/hr

A Patient Care Coordinator is an entry-level office role that is responsible for maintaining ... Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and ...

Patient Care Coordinator

Raleigh, NC · On-site

$17 - $22.25/hr

A Patient Care Coordinator is an entry-level office role that is responsible for maintaining ... Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and ...

Patient Care Coordinator

Cary, NC · On-site

$16.25 - $21.25/hr

A Patient Care Coordinator is an entry-level office role that is responsible for maintaining ... Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and ...

Patient Care Coordinator

Raleigh, NC · On-site

$17 - $22.25/hr

A Patient Care Coordinator is an entry-level office role that is responsible for maintaining ... Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and ...

Patient Care Coordinator

Raleigh, NC · On-site

$17 - $22.25/hr

A Patient Care Coordinator is an entry-level office role that is responsible for maintaining ... Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and ...

Patient Care Coordinator

Clayton, NC · On-site

$15 - $19.50/hr

A Patient Care Coordinator is an entry-level office role that is responsible for maintaining ... Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and ...

Patient Care Coordinator

Raleigh, NC · On-site

$17 - $22.25/hr

A Patient Care Coordinator is an entry-level office role that is responsible for maintaining ... Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and ...

Patient Care Coordinator

Raleigh, NC · On-site

$17 - $22.25/hr

A Patient Care Coordinator is an entry-level office role that is responsible for maintaining ... Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and ...

Patient Care Coordinator

Raleigh, NC · On-site

$17 - $22.25/hr

A Patient Care Coordinator is an entry-level office role that is responsible for maintaining ... Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and ...

Patient Care Coordinator

Cary, NC · On-site

$16.25 - $21.25/hr

A Patient Care Coordinator is an entry-level office role that is responsible for maintaining ... Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and ...

Patient Care Coordinator

Cary, NC · On-site

$16.25 - $21.25/hr

A Patient Care Coordinator is an entry-level office role that is responsible for maintaining ... Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and ...

Patient Care Coordinator

Cary, NC · On-site

$16.25 - $21.25/hr

A Patient Care Coordinator is an entry-level office role that is responsible for maintaining ... Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and ...

Patient Care Coordinator

Clayton, NC · On-site

$15 - $19.50/hr

A Patient Care Coordinator is an entry-level office role that is responsible for maintaining ... Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and ...

Patient Care Coordinator

Cary, NC · On-site

$16.25 - $21.25/hr

A Patient Care Coordinator is an entry-level office role that is responsible for maintaining ... Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and ...

Patient Care Coordinator

Clayton, NC · On-site

$15 - $19.50/hr

A Patient Care Coordinator is an entry-level office role that is responsible for maintaining ... Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and ...

Patient Care Coordinator

Cary, NC · On-site

$16.25 - $21.25/hr

A Patient Care Coordinator is an entry-level office role that is responsible for maintaining ... Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and ...

Patient Care Coordinator

Raleigh, NC · On-site

$17 - $22.25/hr

A Patient Care Coordinator is an entry-level office role that is responsible for maintaining ... Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and ...

Patient Care Coordinator

Wake Forest, NC · On-site

$15 - $19.75/hr

We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for ... Handle dental insurance verification, collect co-payments, and manage billing inquiries.

Patient Care Coordinator

Raleigh, NC · On-site

$17 - $22.25/hr

A Patient Care Coordinator is an entry-level office role that is responsible for maintaining ... Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and ...

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Showing results 1-20

Insurance Care Coordinator information

See Raleigh, NC salary details

$12

$21

$32

How much do insurance care coordinator jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for insurance care coordinator in Raleigh, NC is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $24.28 per hour, depending on experience, location, and employer.

How does an insurance care coordinator typically collaborate with healthcare providers and insurance companies?

An Insurance Care Coordinator acts as a vital link between patients, healthcare providers, and insurance companies. They regularly communicate with medical staff to gather necessary documentation and clarify treatment plans, ensuring that all required information is submitted for insurance claims. Coordinators also work closely with insurance representatives to resolve coverage issues, appeal denials, and expedite approvals for patient care. This role requires strong interpersonal and organizational skills, as effective collaboration helps prevent delays and ensures patients receive timely care.

What is the difference between Insurance Care Coordinator vs Insurance Claims Specialist?

AspectInsurance Care CoordinatorInsurance Claims Specialist
CredentialsTypically requires insurance or healthcare-related certifications, such as CPC or CHCOften requires insurance or claims processing certifications, like CPC or similar
Work EnvironmentHealthcare offices, insurance companies, or hospitalsInsurance companies, claims processing centers, or healthcare organizations
Employer & Industry UsageUsed in healthcare and insurance sectors to assist patients with coverageUsed mainly in insurance companies to process and adjudicate claims

The Insurance Care Coordinator and Insurance Claims Specialist roles share similar credentials and work environments but differ in focus. The Care Coordinator primarily assists patients with insurance navigation and healthcare coordination, while the Claims Specialist handles the processing and adjudication of insurance claims. Both roles are essential in the insurance and healthcare industries, but their daily tasks and objectives differ significantly.

What does an insurance care coordinator do?

An insurance care coordinator manages communication between patients, healthcare providers, and insurance companies to ensure coverage and authorization for medical services. They review insurance policies, assist with claims processing, and help patients understand their benefits, often using case management skills and healthcare software tools.

What are popular job titles related to Insurance Care Coordinator jobs in Raleigh, NC?

For Insurance Care Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Insurance Care Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Insurance Care Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Insurance Care Coordinator jobs?

Cities near Raleigh, NC with the most Insurance Care Coordinator job openings:

Infographic showing various Insurance Care Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $45,734 per year, or $22 per hour.

Patient Care Coordinator

Results Physiotherapy

Cary, NC • On-site

$16.25 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Results Physiotherapy rating

6.1

Company rating: 6.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Cary, NC!
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
  • A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
  • Our Patient Care Coordinators have excellent customer service skills.
  • Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

A day in the life of a Patient Care Coordinator:
  • Greets everyone who enters the clinic in a friendly and welcoming manner.
  • Schedules new referrals received by fax or by telephone from patients, physician offices.
  • Verifies insurance coverage for patients.
  • Collects patient payments.
  • Maintains an orderly and organized front office workspace.
  • Other duties as assigned.

Fulltime positions include:
  • Annual paid Charity Day to give back to a cause meaningful to you
  • Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
  • 3-week Paid Time Off plus paid holidays
  • 401K + company match

Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
  • Core responsibilities
    • Collect all money due at the time of service
    • Convert referrals into evaluations
    • Schedule patient visits
    • Customer Service
  • Create an inviting clinic atmosphere.
  • Make all welcome calls
    • Monitor and influence arrival rate through creation of a great customer experience
  • Practice Management
    • Manage schedule efficiently
    • Manage document routing
    • Manage personal overtime
    • Manage non-clinical documentation
    • Manage deposits
    • Manage caseload, D/C candidate, progress note, and insurance reporting
    • Monitor clinic inventory
  • Training
    • o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
    • Complete quarterly compliance training.

Qualifications:
  • High School Diploma or equivalent
  • Communication skills - must be able to relate well to Business Office and Field leadership
  • Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
  • As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:
  • This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
  • This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
  • This position is subject to sedentary work.
  • Constantly sits, with ability to interchange with standing as needed.
  • Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
  • Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
  • Constantly uses repetitive motions to type.
  • Must be able to constantly view computer screen (near acuity) and read items on screen.
  • Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
  • Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
  • Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

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