ZipRecruiter

Log In

1

Patient Associate Jobs in Raleigh, NC (NOW HIRING)

Duke Health

Patient Service Associate - Psychiatry

Durham, NC · On-site

$16.50 - $20.75/hr

Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that ...

next page

Showing results 1-20

All JobsPatient Associate JobsPatient Associate Jobs in Raleigh, NC

Patient Associate information

See Raleigh, NC salary details

$11

$20

$27

How much do patient associate jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for patient associate in Raleigh, NC is $20.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.10 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Patient associates typically do not earn $4,000 a week without a degree; however, high-paying roles in sales, real estate, or skilled trades like plumbing or electrical work can reach that level with experience. These jobs often require specialized skills, certifications, or licensing rather than formal college degrees.

What is the difference between Patient Associate vs Medical Assistant?

AspectPatient AssociateMedical Assistant
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job ResponsibilitiesPatient support, scheduling, administrative tasksClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportHealthcare, clinical support roles

While both roles support patient care, Patient Associates primarily focus on patient support and administrative tasks, whereas Medical Assistants perform clinical duties alongside administrative work. Understanding these differences helps in choosing the right career path or job search focus.

What is the role of a patient service associate?

A patient service associate is responsible for scheduling appointments, managing patient records, verifying insurance information, and providing customer service in healthcare settings. They often use electronic health record systems and require strong communication and organizational skills to support patient care and clinic operations.

Is being a PCA a stressful job?

Being a Patient Associate can be stressful due to the demanding nature of providing direct patient care, managing multiple tasks, and responding to urgent needs. The role often requires strong communication skills, emotional resilience, and the ability to handle high-pressure situations in healthcare environments.

What is the most chill healthcare job?

A patient associate role is often considered a relatively low-stress healthcare job, focusing on assisting patients and supporting healthcare teams. It typically involves regular hours, minimal emergency response, and requires good communication skills, making it a calmer position within healthcare settings.
What are the most commonly searched types of Patient jobs in Raleigh, NC? The most popular types of Patient jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Patient Associate jobs? Cities near Raleigh, NC with the most Patient Associate job openings:
Patient Associate jobs near you
Infographic showing various Patient Associate job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,340 per year, or $22.8 per hour.
Patient Service Associate - Psychiatry

Patient Service Associate - Psychiatry

Duke Health

Durham, NC • On-site

$16.50 - $20.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Duke Health rating

7.3

Company rating: 7.3 out of 10

Based on 251 frontline employees who took The Breakroom Quiz

306th of 890 rated healthcare providers

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Patient Revenue Management Organization

Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.


ONSITE POSITION: Monday - Friday (9:30 AM - 6:00 PM)

Summary

Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check-in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation and referrals management.

Work Performed

  • Prepare for clinic visits by reviewing next day patients and completing next day preparation activities.
  • Enter pre-visit orders and prepare new patient charts. Pick up X-rays, office c harts, medical records, reports, petty cash and collections bag.
  • File history sheets, ancillary reports and all other required patient record documentation.
  • Return medical records.
  • Attach HIPPA/Medicare documents to the encounter forms.
  • Check-in patient upon arrival in the practice.
  • Identify correct patient information in Maestro Care. Verify patient demographic data.
  • Edit Maestro Care as needed.
  • Accurately identify the appropriate account for patient visit.
  • Present and educate patients on required forms and obtain signature as required by policy and procedure.
  • Completes all Maestro Care check-in files and manage all appropriate alerts.
  • Collect and post co-payments and balances on accounts due.
  • Imprint all patient specific chart documents and requisition/transmittal documents.
  • Copy, file and distribute insurance cards as indicated by procedure.
  • Coordinate all labs/ procedures as requested.
  • Maintain private physician office charts.
  • Prepare encounter forms.
  • Investigate and account for missing encounter forms.
  • Audit encounter forms for completeness and accuracy before batching.
  • Batches encounter forms or charge posting in Maestro Care.
  • Schedule tests and procedures.
  • Complete and distribute ancillary service requisitions.
  • Explain billing to patients according to PRMO credit and collection policies.
  • Determine the amount of cash to be collected based on insurance plan.
  • Check- outpatients.
  • Make return appointments by scheduling patients into the correct appointment type, entering the primary care physician or referring physician and scheduling tests and procedures.
  • Answer telephone, take and deliver messages to physicians, nurses and others.
  • Report obtained medical information from patients and referring physicians accurately, completely and timely. Disseminate messages according to practice communication standards

Knowledge, Skills and Abilities

  • Strong verbal and written communication.
  • Basic PC and data entry skills.
  • Knowledge of medical terminology and telephone etiquette.
  • Demonstrated ability to organize and prioritize work, provide oral and written instructions, interact tactfully with customers and establish and maintain effective relationships with others.
  • Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms.

Education

Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education

Experience

Minimum of one year of work experience in directly communicating and activities. Providing service to patients or public; preferably in a healthcare related field. Experience in effectively coordinating multiple tasks

Degrees, Licensures, Certifications

N/A


Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Employment Type: FULL_TIME

What Duke Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply