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Patient Concierge Coordinator Jobs (NOW HIRING)

Sight Partners

Patient Concierge

Spokane Valley, WA · On-site

$19 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a Patient Concierge to join our team. Our Company is nationally recognized, with ... Coordinating care with other services * Providing information about services Requirements * High ...

Insight

Concierge Coordinator

Chicago, IL · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like ... GENERAL SUMMARY: The concierge coordinator is responsible for providing outstanding customer ...

The University of Miami

Concierge Coordinator - Hybrid

Miami, FL · On-site

$14.75 - $19.25/hr

  • Medical

  • Dental

The Concierge Coordinator liaises between referral sources, hospitals, and physicians to meet the ... patient, referring physicians, and payers. * Organizes transportation and lodging for patients ...

University of Miami

Concierge Coordinator - Hybrid

Miami, FL · Hybrid

$14.75 - $19.25/hr

  • Medical

  • Dental

The Concierge Coordinator liaises between referral sources, hospitals, and physicians to meet the ... patient, referring physicians, and payers. * Organizes transportation and lodging for patients ...

Bensonhurst Dental

Patient Concierge

Brooklyn, NY · On-site

$60K - $95K/yr

Upscale Dental Office Seeks Guest Services Coordinator. Who are we? We are an upscale, top-rated, cosmetic dental office located in the heart of Brooklyn, Bensonhurst. We treat every patient like a ...

JAMES CLINIC

Concierge Coordinator

Ankeny, IA · On-site

$18 - $23/hr

  • Medical

  • PTO

Our Patient Experience Specialists are the voice of the clinic. You are often the first--and most ... Why James Clinic? -Competitive pay -Accrued PTO for full-time staff -Free concierge membership with ...

JAMES CLINIC

Concierge Coordinator

Chariton, IA · On-site

$18 - $23/hr

  • Medical

  • PTO

Our Patient Experience Specialists are the voice of the clinic. You are often the first--and most ... Why James Clinic? - Competitive pay - Accrued PTO for full-time staff - Free concierge membership ...

Medpace, Inc.

Patient Concierge Manager

Denver, CO · On-site

$100K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary The Patient Concierge Manager will join Medpace to lead a team working to establish and ... trial through coordinating travel logistics on their behalf and reimbursing any out-of-pocket ...

DaVita, Inc.

Coordinator, Patient Concierge (ROPS)

Malvern, PA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The coordinator will provide contact center based support via phone, email, fax and/or web to ... Review, manage and prioritize Patient Care File by generating outbound calls/emails for the purpose ...

Medpace, Inc.

Patient Concierge Manager

Denver, CO · Hybrid

$100K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary The Patient Concierge Manager will join Medpace to lead a team working to establish and ... trial through coordinating travel logistics on their behalf and reimbursing any out-of-pocket ...

DaVita, Inc.

Coordinator, Patient Concierge (ROPS)

Malvern, PA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The coordinator will provide contact center based support via phone, email, fax and/or web to ... Review, manage and prioritize Patient Care File by generating outbound calls/emails for the purpose ...

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How much do patient concierge coordinator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for patient concierge coordinator in the United States is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.12 per hour, depending on experience, location, and employer.

What degree do you need for a patient concierge coordinator?

A patient concierge coordinator typically does not require a specific degree, but a high school diploma or equivalent is often necessary. Many employers prefer candidates with postsecondary education in healthcare administration, communications, or related fields, along with strong customer service skills and familiarity with medical environments.

What is the difference between Patient Concierge Coordinator vs Patient Services Representative?

AspectPatient Concierge CoordinatorPatient Services Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHospitals, clinics, healthcare facilitiesHospitals, clinics, healthcare facilities
Employer & Industry UsageHealthcare providers focusing on patient experienceHealthcare providers handling patient inquiries and scheduling
Common Search & ComparisonPatient engagement, patient experience rolesPatient communication, appointment scheduling

Both roles involve direct patient interaction in healthcare settings and require strong customer service skills. The Patient Concierge Coordinator typically focuses on enhancing patient experience and coordinating services, while the Patient Services Representative handles inquiries, scheduling, and administrative support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What is a patient concierge coordinator?

A Patient Concierge Coordinator is a healthcare professional who serves as a primary point of contact for patients, helping to guide them through the healthcare system. They assist with scheduling appointments, answering questions, providing information about services, and addressing concerns to enhance the patient's experience. Their role is to ensure patients feel supported and informed throughout their healthcare journey, often working closely with medical staff and administrative teams. Patient Concierge Coordinators are typically found in hospitals, clinics, and large medical practices.

What are the key skills and qualifications needed to thrive as a patient concierge coordinator, and why are they important?

To thrive as a Patient Concierge Coordinator, you need strong organizational abilities, customer service skills, and a background in healthcare administration, often supported by a relevant associate’s or bachelor’s degree. Familiarity with scheduling software, electronic health records (EHR) systems, and office productivity tools is typically required. Exceptional interpersonal communication, problem-solving skills, and discretion help you create a welcoming environment and handle patient concerns effectively. These skills ensure seamless patient experiences, efficient clinic operations, and high satisfaction in healthcare settings.

What are the typical daily responsibilities of a patient concierge coordinator and how do they contribute to the overall patient experience?

A Patient Concierge Coordinator is responsible for greeting patients, assisting with check-in and check-out procedures, scheduling appointments, and addressing any immediate patient needs or concerns. They often coordinate between patients, clinical staff, and administrative teams to ensure seamless communication and efficient service delivery. By managing logistics and providing personalized attention, they help create a welcoming environment that reduces patient anxiety and enhances satisfaction. Their proactive approach to problem-solving and service greatly impacts the quality of care and overall patient experience.
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Patient Concierge Coordinator jobs near you
Infographic showing various Patient Concierge Coordinator job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,641 per year, or $20.5 per hour.

Concierge Coordinator

Licking Memorial Health Systems

Newark, OH • On-site

Full-time

Re-posted 4 days ago

Job description

Coordinator
Concierge Services

Licking Memorial Health Systems (LMHS) is a leading, non-profit healthcare organization, passionately dedicated to improving the health and well-being of our community.  With a history dating back to 1898, LMHS remains a cornerstone of healthcare excellence, catering to the evolving needs of Licking County. Our cutting-edge facility provides a comprehensive spectrum of patient care services, from life-saving emergency medicine to the comforting embrace of home healthcare, with a unique range of specialized medical services, including cancer, heart health, maternity, and mental wellness.

When you join the LMHS team, you become a vital part of your local community Hospital.  Working at LMHS is not just a job, it is a unique opportunity to directly impact the health and well-being of your friends, family, and neighbors.  You will be providing care in a place in which you are personally connected, where the impact of your work extends beyond the Hospital doors and into the heart of our community.  Our commitment to diversity, equity, and inclusion ensures that every member of our community is served with respect and compassion.  Join us in our mission – dedicated to patient safety, utilizing state-of-the-art technology, and with a passionate team of highly trained and compassionate individuals who strive to improve the health of the community.

Position Summary:

Performs administrative duties and concierge tasks for the Development Department.

Responsibilities:

  • Facilitates and coordinates all concierge projects and services such as auto services, flower orders, footwear orders, gift wrapping, company store, mail services.  This includes making bows, wrapping packages, creating centerpieces, and various department projects.
  • Prepares correspondence, reports, memorandums, forms, tables, etc.
  • ISO Document Controller
  • Creates, maintains and manages databases.
  • Collects and reports data.
  • Answers telephone and follows through with assisting customers, transfers or recording messages.
  • Greets visitors.
  • Orders supplies for the department.
  • Assists with meetings and events as needed.
  • Assists with scheduling Volunteer positions.
  • Completes all WebEd requirements as assigned.
  • Ensures that personal performance reflects the Mission, Vision and Standards of Behavior and Departmental Goals. 
  • Provides coverage for other staff as needed.
  • Performs other duties as assigned.

Requirements:

  • Minimum requirement, two years of experience and high school diploma/GED
  • Strong communication skills, both verbal and written
  • Advanced computer skills
  • Prioritize and organize work effectively
  • Exercise discretion, judgment and initiative
  • Ability to work independently
  • LMH is accredited by DNV and TJC, and as such, may require specific annual education related to specialty certifications and standards

Licking Memorial Health Systems is an equal opportunity employer and maintains compliance with all state, federal, and local regulations.  Licking Memorial Health Systems does not discriminate against applicants because of race, color, religion, sex, sexual orientation, age, ancestry, national origin, veteran status, pregnancy, disability, marital status, or other characteristics protected by law.

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