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Patient Concierge Coordinator Jobs (NOW HIRING)

Insight

Concierge Coordinator

Chicago, IL · On-site

$20 - $22/hr

Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like ... GENERAL SUMMARY: The concierge coordinator is responsible for providing outstanding customer ...

Sight Partners

Patient Concierge

Spokane, WA · On-site

$19 - $25/hr

We are seeking a Patient Concierge to join our team. Our Company is nationally recognized, with ... Coordinating care with other services * Providing information about services Requirements: * High ...

Sight Partners

Patient Concierge

Spokane Valley, WA · On-site

$19 - $25/hr

We are seeking a Patient Concierge to join our team. Our Company is nationally recognized, with ... Coordinating care with other services * Providing information about services Requirements * High ...

Sight Partners

Patient Concierge

Edmonds, WA · On-site

$18 - $22/hr

We are seeking a Patient Concierge who is passionate about patient experience and thrives in a ... Facilitate smooth patient flow by coordinating with clinical staff and communicating delays or ...

LMHS

Concierge Coordinator

Newark, OH · On-site

Coordinator Concierge Services Licking Memorial Health Systems (LMHS) is a leading, non-profit ... Our cutting-edge facility provides a comprehensive spectrum of patient care services, from life ...

Sight Partners

Patient Concierge

Edmonds, WA · On-site

$18 - $22/hr

We are seeking a Patient Concierge who is passionate about patient experience and thrives in a ... Facilitate smooth patient flow by coordinating with clinical staff and communicating delays or ...

Sight Partners Physicians

Patient Concierge

Edmonds, WA · On-site

$18 - $22/hr

We are seeking a Patient Concierge who is passionate about patient experience and thrives in a ... Facilitate smooth patient flow by coordinating with clinical staff and communicating delays or ...

Insight

Concierge Coordinator

Chicago, IL · On-site

$20 - $22/hr

Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like ... GENERAL SUMMARY: The concierge coordinator is responsible for providing outstanding customer ...

Bensonhurst Dental

Patient Concierge

Brooklyn, NY · On-site

$60K - $95K/yr

Upscale Dental Office Seeks Guest Services Coordinator. Who are we? We are an upscale, top-rated, cosmetic dental office located in the heart of Brooklyn, Bensonhurst. We treat every patient like a ...

University of Miami

Concierge Coordinator - Hybrid

Miami, FL · Hybrid

$14.75 - $19.25/hr

The Concierge Coordinator liaises between referral sources, hospitals, and physicians to meet the ... patient, referring physicians, and payers. * Organizes transportation and lodging for patients ...

JAMES CLINIC

Concierge Coordinator

Ankeny, IA · On-site

$18 - $23/hr

Our Patient Experience Specialists are the voice of the clinic. You are often the first--and most ... Why James Clinic? -Competitive pay -Accrued PTO for full-time staff -Free concierge membership with ...

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How much do patient concierge coordinator jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for patient concierge coordinator in the United States is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.12 per hour, depending on experience, location, and employer.

What is a patient concierge coordinator?

A Patient Concierge Coordinator is a healthcare professional who serves as a primary point of contact for patients, helping to guide them through the healthcare system. They assist with scheduling appointments, answering questions, providing information about services, and addressing concerns to enhance the patient's experience. Their role is to ensure patients feel supported and informed throughout their healthcare journey, often working closely with medical staff and administrative teams. Patient Concierge Coordinators are typically found in hospitals, clinics, and large medical practices.

What are the typical daily responsibilities of a patient concierge coordinator and how do they contribute to the overall patient experience?

A Patient Concierge Coordinator is responsible for greeting patients, assisting with check-in and check-out procedures, scheduling appointments, and addressing any immediate patient needs or concerns. They often coordinate between patients, clinical staff, and administrative teams to ensure seamless communication and efficient service delivery. By managing logistics and providing personalized attention, they help create a welcoming environment that reduces patient anxiety and enhances satisfaction. Their proactive approach to problem-solving and service greatly impacts the quality of care and overall patient experience.

What are the key skills and qualifications needed to thrive as a patient concierge coordinator, and why are they important?

To thrive as a Patient Concierge Coordinator, you need strong organizational abilities, customer service skills, and a background in healthcare administration, often supported by a relevant associate’s or bachelor’s degree. Familiarity with scheduling software, electronic health records (EHR) systems, and office productivity tools is typically required. Exceptional interpersonal communication, problem-solving skills, and discretion help you create a welcoming environment and handle patient concerns effectively. These skills ensure seamless patient experiences, efficient clinic operations, and high satisfaction in healthcare settings.

What is the difference between Patient Concierge Coordinator vs Patient Services Representative?

AspectPatient Concierge CoordinatorPatient Services Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHospitals, clinics, healthcare facilitiesHospitals, clinics, healthcare facilities
Employer & Industry UsageHealthcare providers focusing on patient experienceHealthcare providers handling patient inquiries and scheduling
Common Search & ComparisonPatient engagement, patient experience rolesPatient communication, appointment scheduling

Both roles involve direct patient interaction in healthcare settings and require strong customer service skills. The Patient Concierge Coordinator typically focuses on enhancing patient experience and coordinating services, while the Patient Services Representative handles inquiries, scheduling, and administrative support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What degree do you need for a patient concierge coordinator?

A patient concierge coordinator typically does not require a specific degree but often benefits from a high school diploma or equivalent. Some employers prefer candidates with postsecondary education in healthcare administration, communications, or related fields, along with strong customer service skills and familiarity with medical environments.
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Patient Concierge Coordinator jobs near you
Infographic showing various Patient Concierge Coordinator job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 68% Full Time, 19% Part Time, and 9% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,641 per year, or $20.5 per hour.

Patient Concierge

Sight Partners Physicians

Spokane Valley, WA • Hybrid

$19 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Description

Empire Eye is a progressive ophthalmic medical and surgical practice. We are seeking a Patient Concierge to join our team. Our Company is nationally recognized, with vast clinical experience in a wide variety of eye surgical services, advanced technology, and proven results. Our Company is committed to diversity, equity, and inclusion and believes that success requires an environment where colleagues are respected and valued.


Responsibilities include scheduling appointments, verifying demographic and financial information, completing patient registration in the EHR system, and collecting detailed medical histories. Provide patients with accurate expectations regarding exam visits, coordinate care with other services, triage calls to clinical staff, and manage documentation and follow-up.


This will be a Hybrid position to include some of the Patient Services Representative duties.


  • Provide exemplary customer service for our patients
  • Patient check-in and out, answering phones
  • Insurance referrals
  • Processing patient paperwork as required
  • Completing patient registration by obtaining consent for medical care and financial agreements
  • Coordinating care with other services
  • Providing information about services



Requirements

  • High School Diploma or equivalent
  • Minimum one (1) year of general office experience in a healthcare setting, Ophthalmology preferred.
  • Knowledge of Microsoft Office and G-Suite
  • Demonstrate excellence in communication skills and the ability to convey ideas and information, verbally and in writing
  • Ability to work in a fast-paced, team environment



Benefits:

  • Competitive Salary $19- $25
  • Medical, Dental, and Vision Insurance
  • Robust Ancillary Benefits
  • 401(k) Plan with employer contribution
  • Company Paid Life Insurance
  • Generous PTO/Holiday
  • EEO Statement

We encourage you to explore our careers website to learn more about who we are, our culture, our physician leadership, and the communities we serve. You'll also find additional information about our locations and what it's like to build your career with Sight Partners. Click below to learn more.

Sight Partners Careers.

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