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Patient Accounts Receivable Representative Jobs (NOW HIRING)

Accounts Receivable Representative

White, GA ยท On-site

$16.75 - $21.25/hr

Responsibilities of the Accounts Receivable Representative: * The AR Representative is responsible for all customer contact will be professional and timely. * Follow up, keep track of commitments ...

Accounts Receivable Representative

White, GA ยท On-site

$16.75 - $21.25/hr

Responsibilities of the Accounts Receivable Representative: * The AR Representative is responsible for all customer contact will be professional and timely. * Follow up, keep track of commitments ...

Be Seen First

The Accounts Receivable Representative plays a critical role in managing the invoicing, payment processing, and account reconciliation activities within a small accounts receivable team. Reporting to ...

A/R Representative

Atlanta, GA ยท On-site

$22 - $27/hr

The A/R Rep will determine the profit margin for each project assigned, generate client invoices, as well as follow up on receivables. ABOUT THE COMPANY: Flood Brothers, Inc. is a nationwide ...

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Patient Accounts Receivable Representative information

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How much do patient accounts receivable representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for patient accounts receivable representative in the United States is $20.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Patient Accounts Receivable Representative vs Medical Billing Specialist?

AspectPatient Accounts Receivable RepresentativeMedical Billing Specialist
Primary FocusManaging patient accounts, collections, and outstanding balancesSubmitting insurance claims and processing payments
CredentialsHigh school diploma or equivalent; some roles prefer certificationHigh school diploma; certification in medical billing is common
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare providers
Employer & Industry UsageHealthcare providers managing patient financialsMedical billing companies and healthcare facilities

While both roles involve healthcare finance, the Patient Accounts Receivable Representative primarily handles patient accounts and collections, whereas the Medical Billing Specialist focuses on insurance claims and payment processing. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What are some common challenges faced by patient accounts receivable representatives in managing outstanding balances?

Patient Accounts Receivable Representatives often encounter challenges such as navigating complex insurance policies, addressing patient concerns about billing, and following up on overdue accounts while maintaining positive relationships. Balancing efficiency with attention to detail is essential, as errors can delay payments or lead to compliance issues. Additionally, representatives must stay up-to-date with changes in healthcare regulations and payer requirements to effectively resolve payment discrepancies and ensure timely collections.

What is a patient accounts receivable representative?

Patient Accounts Receivable Representatives are professionals who manage and process billing and payments for healthcare services provided to patients. They are responsible for tracking outstanding balances, following up with patients or insurance companies regarding unpaid invoices, and resolving billing issues. Their goal is to ensure that healthcare providers receive timely payment for services rendered while maintaining accurate financial records and providing excellent customer service to patients.

What are the key skills and qualifications needed to thrive as a patient accounts receivable representative?

To thrive as a Patient Accounts Receivable Representative, you need a solid understanding of medical billing, insurance claims processing, and basic accounting, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHR), and relevant coding systems like ICD-10 and CPT is essential. Strong attention to detail, effective communication, and problem-solving abilities help you manage patient inquiries and resolve billing discrepancies. These skills and qualities are vital for ensuring accurate account management, timely collections, and positive patient experiences.
More about Patient Accounts Receivable Representative jobs
Infographic showing various Patient Accounts Receivable Representative job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 71% Full Time, 19% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,576 per year, or $20.9 per hour.

Accounts Receivable Representative

Integrated Medical Services

Phoenix, AZ โ€ข On-site

$18.75 - $23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


Job description

Headquartered in Phoenix, IMS Care Center is a team of 500 employees and a physician-led organization united through its providersโ€™ commitment to high-quality innovative health care. Each day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow.

IMS Care Center is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Accounts Receivable Representative in ourย Neurology department. The Accounts Receivable Representative is responsible for the management of patient accounts receivable and posting payments in a timely manner by following the Departmentโ€™s established policies and procedures.

Responsibilities:

  • Assists in the daily activities of the Medical Office including basic coding, data entry, patient registration and claim review in an effort to resolve all patient inquiries and/or disputes
  • Responsible for the processing of medical claim insurance payments, patient payments, and applying insurance adjustments through data-entry
  • Responsible for managing the use of adjustment codes, contractual adjustment codes, non-contractual adjustments codes, and bad debt codes
  • Responsible for managing low reimbursements and determining when a reimbursement requires appeal
  • Research and processes insurance denials received from Explanation of Benefits (EOBs) and Account Receivable (A/R) reports by reviewing documentation and insurance/contract/coding guidelines (This process includes written appeals when appropriate; additionally, enters internal and external review decisions including charge adjustments, corrections, proper payment and resubmission of claims in the claims system)
  • Responsible for assisting with billing secondary claims and EOBs that need follow up
  • Responsible for reviewing and correcting claims that are suspended by the billing system
  • Assists in identifying accurate insurance
  • Updates/modifies insurance information with redirection of charges when appropriate
  • Identifies, researches, and prepares refunds to patients and insurances
  • Supports and assists in the follow up and identification of billing issues for outstanding claims
  • Remains current on billing and coding procedures and changes
  • Ensures accurate reimbursement is being received for services rendered
  • Balances daily batches and reports
  • Research and corrects discrepancies
  • Processes billing questions from insurance carriers and patients via telephone and face-to-face inquiry
  • Perform other duties as assigned

Requirements:

  • 1 to 2 years minimum experience in A/R required, specifically medical office/physician billing and insurance claim -follow-up and denial management
  • In depth knowledge of AC, office administration and procedures, general bookkeeping, and accounting procedures
  • Strong oral communication skills
  • Ability to work with minimal oversight and supervision
  • Ability to perform multiple duties in a fast pace and high-volume environment
  • Demonstrated ability to interact effectively with peers and subordinates of all levels
  • Proficiency with Microsoft Office suite (Excel, PowerPoint, Word, Outlook)
  • Recognizes possible solutions to problems and is able to explain issues and propose solutions
  • Maintains customer confidence and protects operations by keeping confidential information
  • Contributes to team effort by accomplishing related results as needed
  • Strong customer service
  • Able to work alone and with a team
  • Strong follow-through

Education

  • High School Diploma or equivalent required
  • Bachelorโ€™s degree, strongly preferred

Compensation:

  • Medical, Dental, and Vision benefits
  • 401k match available
  • Paid Time Off

Joining IMS is more than saying โ€œyesโ€ to making the world a healthier place. Itโ€™s discovering a career thatโ€™s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. Our hope is that each day youโ€™ll uncover a new reason to love what you do. If this sounds like the workplace for you, apply now!

You can look forward to a generous compensation package including medical, dental, vision, short-term and long-term disability, life insurance, paid time off and a very lucrative 401K plan.

*IMS is a tobacco-free work environment

IMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.