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Patient Account Resolution Specialist Jobs (NOW HIRING)

VELOCITY CREDIT UNION

Account Resolution Specialist

Austin, TX · On-site

$14.25 - $19.75/hr

Account Resolution Specialist *This position is hybrid remote and will require work onsite at our north Austin, TX headquarters. We are looking for dynamic, extraordinary people with a passion for ...

Imperial PFS

Account Resolution Specialist

Jersey City, NJ · On-site

$58K - $77K/yr

Overview The Account Resolution Specialist is responsible for managing delinquent premium finance accounts and supporting the recovery of outstanding balances through internal efforts and external ...

Imperial PFS

Account Resolution Specialist

Jersey City, NJ · On-site

$58K - $77K/yr

Overview The Account Resolution Specialist is responsible for managing delinquent premium finance accounts and supporting the recovery of outstanding balances through internal efforts and external ...

AIR Communities

Account Resolution Specialist

Denver, CO · On-site

$21 - $23/hr

The Account Resolution Specialist is part of our Shared Service Center team, located in the heart of the Denver Tech Center. We are looking for a skilled Account Resolution Specialist to contact ...

AIR Communities

Account Resolution Specialist

Denver, CO · On-site

$21 - $23/hr

The entry level Account Resolution Specialists is part of our Shared Service Center team, located in the heart of the Denver Tech Center. We are looking for a skilled Account Resolution Specialist to ...

AIR Communities

Account Resolution Specialist

Denver, CO · Hybrid

$21 - $23/hr

The Account Resolution Specialist is part of our Shared Service Center team, located in the heart of the Denver Tech Center. We are looking for a skilled Account Resolution Specialist to contact ...

Essex Property Trust, Inc.

$24.50 - $29.09/hr

Responsibilities of the Account Resolution Specialist include jobs following in compliance with all the company policies and processes. This position is available at our Woodland Hills or Irvine ...

AIR Communities

Account Resolution Specialist

Denver, CO · Hybrid

$21 - $23/hr

The entry level Account Resolution Specialists is part of our Shared Service Center team, located in the heart of the Denver Tech Center. We are looking for a skilled Account Resolution Specialist to ...

AIR Communities

Account Resolution Specialist

Denver, CO · Hybrid

$21 - $23/hr

The Account Resolution Specialist is part of our Shared Service Center team, located in the heart of the Denver Tech Center. We are looking for a skilled Account Resolution Specialist to contact ...

AIR Communities

Account Resolution Specialist

Denver, CO · Hybrid

$21 - $23/hr

The entry level Account Resolution Specialists is part of our Shared Service Center team, located in the heart of the Denver Tech Center. We are looking for a skilled Account Resolution Specialist to ...

Hearst Newspapers

Account Resolution Specialist

Troy, MI · On-site

$13.75 - $19/hr

At MOTOR Information Systems, we're looking for an Account Resolution Specialist to play a critical role in protecting revenue and strengthening customer relationships. In this role, you'll connect ...

Hearst Newspapers

Account Resolution Specialist

Troy, MI · On-site

$13.75 - $19/hr

At MOTOR Information Systems, we're looking for an Account Resolution Specialist to play a critical role in protecting revenue and strengthening customer relationships. In this role, you'll connect ...

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Patient Account Resolution Specialist information

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$12

$17

$24

How much do patient account resolution specialist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient account resolution specialist in the United States is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is a patient account resolution specialist?

Patient Account Resolution Specialists are professionals responsible for managing and resolving patient billing and account issues within healthcare organizations. They work closely with patients, insurance companies, and internal departments to address billing discrepancies, process payments, and clarify account balances. Their goal is to ensure that patient accounts are accurate, up-to-date, and resolved in a timely manner, often requiring strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a patient account resolution specialist?

To thrive as a Patient Account Resolution Specialist, you need a solid understanding of medical billing, insurance claims processing, and healthcare finance, often supported by experience in healthcare administration or a related field. Familiarity with billing software, electronic health record (EHR) systems, and knowledge of HIPAA regulations are typically required. Strong communication, problem-solving, and attention to detail are essential soft skills for resolving account discrepancies and working with patients and insurance companies. These skills ensure timely and accurate account resolution, contributing to financial health for both patients and healthcare providers.

What are some common challenges faced by patient account resolution specialists, and how can they be addressed?

Patient Account Resolution Specialists often encounter challenges such as navigating complex insurance policies, resolving discrepancies in billing, and managing high volumes of patient inquiries. Effective communication skills and attention to detail are key to resolving these issues efficiently. Staying updated on the latest billing regulations and using available technology, such as electronic health record systems, can help streamline workflows and prevent errors. Collaborating closely with other departments, like medical billing and customer service, also enhances problem-solving and ensures a smoother patient experience.
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Patient Account Resolution Specialist jobs near you
Infographic showing various Patient Account Resolution Specialist job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 69% Full Time, 19% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,020 per year, or $17.8 per hour.

Account Resolution Specialist

Palmetto Infusion

Birmingham, AL • On-site

$12.50 - $17.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Palmetto Infusion rating

5.5

Company rating: 5.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

About Us:
Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service - always delivering a warm and attentive health care experience that boosts patients' state-of-mind, improves their health, and quality of life.
At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It's about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience, and we believe it's what sets us apart from other employers.
For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities.
About the Role:
The Account Resolution Specialist is responsible for managing account receivables and reducing the number of aged accounts by resolving disputed and denied claims. The Account Resolution Specialist will also ensure accurate payments are made in conjunction with payer contracts.
Schedule: Monday - Friday; 8:00 AM - 5:00 PM
Minimum Qualifications:
Experience/Education:
  • High School Diploma or Equivalent.
  • Previous experience in healthcare and/or professional office setting.
  • Proficient at partner programs (i.e.: MS Outlook, Word, Excel).
  • Ability to cope with ambiguous, changing environment while under pressure in a calm manner.
  • Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion.

Essential Functions:
  • Review account balances and resolve accounts/invoices by partnering with insurance companies and/or patients.
  • Collaborate with various departments to gather the necessary information in order to have claims reprocessed or resubmitted.
  • Coordinate with the Intake team and contracts team to determine the accuracy of information loaded on patient accounts to avoid disputed or underpaid claims.
  • Participate in end-of-month closing procedures.

About the Benefits:
  • Competitive Compensation
  • Comprehensive Medical Insurance
  • Dental and Vision Insurance
  • Company Life Insurance
  • Voluntary Life and Disability Insurance
  • Additional Voluntary Supplemental Plans
  • Flexible Spending Account (Medical and Dependent Care)
  • Health Savings Account
  • 401K Retirement Plan
  • Employee Assistance Program (EAP)
  • Employee Discounts
  • Ramsey SmartDollar Program
  • Referral Program
  • Tuition Assistance
  • Paid Time Off
  • 8 Paid Company Holidays

Patient Advocacy Statement:
At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do, regardless of our roles within the organization. Each member of our team is dedicated to putting the needs and well-being of our patients first. Whether we're working directly with patients or supporting them behind the scenes, our commitment to being a compassionate advocate is paramount. We understand that every interaction, every decision, and every effort contribute to the quality of care our patients receive.
Together, we strive to ensure that every individual feels heard, supported, and empowered throughout their healthcare journey. This dedication to patient-centered care is what creates "The Palmetto Experience" - a standard of excellence that defines us and enriches the lives of those we serve.
Physical Demands:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk, and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.

OTHER
All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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