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Patient Account Associate Jobs (NOW HIRING)

McLaren

Patient Account Representative I

Shelby, MI · On-site

$16 - $21/hr

Performs necessary maintenance to patient accounts in the billing and claims editing systems ... Associate Degree in Health Care, Finance or related area. Equivalent combination of education and ...

MM International

Patient Account Specialist

Houston, TX · On-site

$17.75 - $22.50/hr

Summary Patient Account Specialist Senior- ONSITE Medical Collections & Account Resolution; 3-5 ... Associates in the collection units are expected to have knowledge of the overall collection work ...

McLaren

Patient Account Representative I

Shelby, MI · On-site

$16 - $21/hr

Performs necessary maintenance to patient accounts in the billing and claims editing systems ... Associate Degree in Health Care, Finance or related area. Equivalent combination of education and ...

McLaren

Patient Account Representative I

Shelby, MI · On-site

$16 - $21/hr

Performs necessary maintenance to patient accounts in the billing and claims editing systems ... Associate Degree in Health Care, Finance or related area. Equivalent combination of education and ...

McLaren

Patient Account Representative I

Shelby, MI · On-site

$16 - $21/hr

Performs necessary maintenance to patient accounts in the billing and claims editing systems ... Associate Degree in Health Care, Finance or related area. Equivalent combination of education and ...

GI Associates

Patient Account Representative

Wausau, WI · On-site

$19.25 - $25.50/hr

Position Summary The Patient Account Representative is responsible for the overall processing of all billed services, including claims submission, payment and remittance entry, research of unpaid or ...

GI Associates

Patient Account Representative

Wausau, WI · On-site

$19.25 - $25.50/hr

Position Summary The Patient Account Representative is responsible for the overall processing of all billed services, including claims submission, payment and remittance entry, research of unpaid or ...

McLaren

Patient Account Representative III

Shelby, MI · On-site

$16 - $21/hr

Reviews, updates, and maintains patient accounts to support accurate billing, payment posting ... Associate Degree in Health Care, Finance or related area. Equivalent combination of education and ...

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$56.8K

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How much do patient account associate jobs pay per year?

As of Jun 7, 2026, the average yearly pay for patient account associate in the United States is $56,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Account Associate, and why are they important?

To thrive as a Patient Account Associate, you need a strong understanding of medical billing, insurance processes, and patient account management, often supported by a high school diploma or associate degree in a related field. Familiarity with billing software, electronic health records (EHRs), and hospital information systems is typically required. Attention to detail, problem-solving abilities, and strong interpersonal communication are vital soft skills for this role. These competencies ensure accurate account handling, timely reimbursement, and positive patient interactions, which are critical for maintaining the financial health of healthcare organizations.

What is the difference between Patient Account Associate vs Medical Billing Specialist?

AspectPatient Account AssociateMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred (e.g., Certified Professional Biller)
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing, collections, insurance claimsProcessing medical claims, coding, billing submissions

The Patient Account Associate and Medical Billing Specialist roles share similar responsibilities in managing billing and insurance claims. However, Patient Account Associates often focus more on patient interactions and account management, while Medical Billing Specialists concentrate on coding and claim processing. Both roles require knowledge of healthcare billing procedures and may require certification, making them closely related in the healthcare revenue cycle.

What does a Patient Account Associate do?

A Patient Account Associate is responsible for managing patient billing and account information in healthcare settings. They handle tasks such as processing payments, verifying insurance coverage, resolving billing issues, and answering patient inquiries about their accounts. Their work ensures that patient financial records are accurate and up to date, and they often act as a liaison between patients, insurance companies, and healthcare providers. This role is crucial in helping patients understand their bills and ensuring that payments are collected efficiently and correctly.

What are some common challenges Patient Account Associates face when managing patient billing and insurance claims?

Patient Account Associates often encounter challenges such as navigating complex insurance policies, resolving discrepancies in patient accounts, and addressing billing questions from patients and providers. Staying up-to-date with changing regulations and payer requirements can also be demanding. Effective communication, attention to detail, and problem-solving skills are essential for overcoming these challenges and ensuring accurate and timely processing of claims.
What cities are hiring for Patient Account Associate jobs? Cities with the most Patient Account Associate job openings:
What are the most commonly searched types of Patient Account jobs? The most popular types of Patient Account jobs are:
Patient Account Associate jobs near you
Infographic showing various Patient Account Associate job openings in the United States as of May 2026, with employment types broken down into 5% As Needed, 86% Full Time, 7% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $56,814 per year, or $27.3 per hour.
Patient Account Representative I

Patient Account Representative I

McLaren

Shelby, MI • On-site

$16 - $21/hr

Full-time

Posted 22 days ago

Job description

Position Summary:
Under general direction, the Billing/Follow-up Rep Facility (Remote) is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in customer service, collections, cash posting, billing, etc. as assigned by CBO Managemen t. Billing/ Follow-up Rep Facility is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.
Essential Functions and Responsibilities:
  • Responsible promptly, professionalyand courteously to all customers needs.
  • Cooperates and communicates effectively with all McLaren Health Care team members.
  • Contributes to continuous quality improvement efforts.
  • Completes tasks accurately and timely.
  • Organizes time and prioritizes effectively.
  • Practices cost effective measures.
  • Maintains confidentiality in all matters regarding patients, the hospital, the department and human resources.

BILLING: Responsible for billing hospital and physician claims, for inpatients and outpatients treated in the hospital and clinic, on behalf of the patient, within insurance time filing limits.
  • Interprets third party requirements and appropriately bills for facility and physician services within time filing requirements.
  • Performs necessary maintenance to patient accounts in the billing and claims editing systems.
  • Responds timely to all patient and commercial inquiries either by phone or by written correspondence regarding patient accounts.
  • Contacts insurance companies regarding unreleased and unprocessed bills.
  • As assigned, Insurance Specialist will be responsible for developing relationships and working with respective vendors in a timely and professional manner.
  • Works with other departments and insurance companies to resolve bill/claim edits.
  • Notify Analyst of edits that needs to be built and Denials Rep for denial trends.
  • Coordinates and monitors billing activities relating to bone marrow transplant package pricing.

FOLLOW UP: Responsible for follow-up with third party payors for inpatients and outpatients treated in the hospital and clinic necessary to obtain payment and/or a resolution of patient accounts within insurance time filing limits.
  • Performs necessary maintenance to patient accounts in the hospital and claims editing systems.
  • Responds timely to all patient and commercial inquiries either by phone or by written correspondence regarding patient accounts.
  • Contacts insurance companies regarding outstanding insurance bills.
  • Follows-up on Age Trial Balance Report monthly.
  • As assigned, Billing Specialist will be responsible for developing relationships and working with respective vendors in a timely and professional manner.
  • Notify Analyst of edits that needs to be built and Denials Rep for denial trends.
  • Resolves issues involving third party payor and self-pay claims.

Qualifications:
Minimum:
  • High School Diploma or GED

Preferred:
  • Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience.
  • Working knowledge of CPT, HCPCS, and ICD-1
  • One year experience in hospital financial or patient services

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

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