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Patient Account Associate Jobs (NOW HIRING)

McLaren

Patient Account Representative II

Shelby, MI · On-site

$16 - $21/hr

Patient Account Representative is expeced to perform assignment tasks within the quality and ... Associate Degree in Health Care, Finance or related area. Equivalent combination of education and ...

McLaren

Patient Account Representative I

Shelby, MI · On-site

$16 - $21/hr

Performs necessary maintenance to patient accounts in the billing and claims editing systems ... Associate Degree in Health Care, Finance or related area. Equivalent combination of education and ...

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$29.5K

$56.8K

$78K

How much do patient account associate jobs pay per year?

As of Jun 7, 2026, the average yearly pay for patient account associate in the United States is $56,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Account Associate, and why are they important?

To thrive as a Patient Account Associate, you need a strong understanding of medical billing, insurance processes, and patient account management, often supported by a high school diploma or associate degree in a related field. Familiarity with billing software, electronic health records (EHRs), and hospital information systems is typically required. Attention to detail, problem-solving abilities, and strong interpersonal communication are vital soft skills for this role. These competencies ensure accurate account handling, timely reimbursement, and positive patient interactions, which are critical for maintaining the financial health of healthcare organizations.

What is the difference between Patient Account Associate vs Medical Billing Specialist?

AspectPatient Account AssociateMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred (e.g., Certified Professional Biller)
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing, collections, insurance claimsProcessing medical claims, coding, billing submissions

The Patient Account Associate and Medical Billing Specialist roles share similar responsibilities in managing billing and insurance claims. However, Patient Account Associates often focus more on patient interactions and account management, while Medical Billing Specialists concentrate on coding and claim processing. Both roles require knowledge of healthcare billing procedures and may require certification, making them closely related in the healthcare revenue cycle.

What does a Patient Account Associate do?

A Patient Account Associate is responsible for managing patient billing and account information in healthcare settings. They handle tasks such as processing payments, verifying insurance coverage, resolving billing issues, and answering patient inquiries about their accounts. Their work ensures that patient financial records are accurate and up to date, and they often act as a liaison between patients, insurance companies, and healthcare providers. This role is crucial in helping patients understand their bills and ensuring that payments are collected efficiently and correctly.

What are some common challenges Patient Account Associates face when managing patient billing and insurance claims?

Patient Account Associates often encounter challenges such as navigating complex insurance policies, resolving discrepancies in patient accounts, and addressing billing questions from patients and providers. Staying up-to-date with changing regulations and payer requirements can also be demanding. Effective communication, attention to detail, and problem-solving skills are essential for overcoming these challenges and ensuring accurate and timely processing of claims.
What cities are hiring for Patient Account Associate jobs? Cities with the most Patient Account Associate job openings:
What are the most commonly searched types of Patient Account jobs? The most popular types of Patient Account jobs are:
Patient Account Associate jobs near you
Infographic showing various Patient Account Associate job openings in the United States as of May 2026, with employment types broken down into 5% As Needed, 86% Full Time, 7% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $56,814 per year, or $27.3 per hour.
Patient Account Representative-Patient Accounting

Patient Account Representative-Patient Accounting

University Medical Center of El Paso

El Paso, TX

$16.25 - $21.50/hr

Full-time

Posted 27 days ago

University Medical Center Of El Paso rating

6.8

Company rating: 6.8 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

562nd of 994 rated hospitals

Job description

Summary Job Description: Responsible for total patient account management to include billing, collections and reconciliation of patient accounts with Crime Victim compensation. Responsible for total-account-management to ensure charity allowances and/or other coverage is applied, as appropriate. These accounts are the representative’s responsibility from discharge until the account is reconciled as per payer contract terms and conditions and/or regulations.

Required Skills: 1. Effective written and verbal communication skills required. 2.

Analytical and problem-solving skills required. 3. Familiar with computerized patient accounting systems preferred.

4. Experience in medical management computer software preferred. 5.

Must have the ability to accurately enter data, describing appropriate follow-up activity. 6. Knowledge of Medicare, Medicaid, and other third party billing requirements preferred.

7. Bilingual English/Spanish preferred. 8.

Basic computer literacy (Excel preferred) and keyboarding skills. Required Experience: A. Work Experience: One year related work experience in a hospital, physician or medical insurance office required.

One year experience in medical/hospital billing and collections preferred. B. License/ Registration/Certification: Certified Healthcare Access Associate (CHAA) preferred.

C. Education and Training: High school diploma or equivalent. Associate Degree preferred.

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