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Patient Account Associate Jobs (NOW HIRING)

MM International

Patient Account Specialist

Houston, TX · On-site

$17.75 - $22.50/hr

Summary Patient Account Specialist Senior- ONSITE Medical Collections & Account Resolution; 3-5 ... Associates in the collection units are expected to have knowledge of the overall collection work ...

McLaren

Patient Account Representative I

Shelby, MI · On-site

$16 - $21/hr

Performs necessary maintenance to patient accounts in the billing and claims editing systems ... Associate Degree in Health Care, Finance or related area. Equivalent combination of education and ...

McLaren

Patient Account Representative I

Shelby, MI · On-site

$16 - $21/hr

Performs necessary maintenance to patient accounts in the billing and claims editing systems ... Associate Degree in Health Care, Finance or related area. Equivalent combination of education and ...

McLaren

Patient Account Representative I

Shelby, MI · On-site

$16 - $21/hr

Performs necessary maintenance to patient accounts in the billing and claims editing systems ... Associate Degree in Health Care, Finance or related area. Equivalent combination of education and ...

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Patient Account Associate information

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$29.5K

$56.8K

$78K

How much do patient account associate jobs pay per year?

As of Aug 11, 2026, the average yearly pay for patient account associate in the United States is $56,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient account associate?

To thrive as a Patient Account Associate, you need a strong understanding of medical billing, insurance processes, and patient account management, often supported by a high school diploma or associate degree in a related field. Familiarity with billing software, electronic health records (EHRs), and hospital information systems is typically required. Attention to detail, problem-solving abilities, and strong interpersonal communication are vital soft skills for this role. These competencies ensure accurate account handling, timely reimbursement, and positive patient interactions, which are critical for maintaining the financial health of healthcare organizations.

What is the difference between Patient Account Associate vs Medical Billing Specialist?

AspectPatient Account AssociateMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred (e.g., Certified Professional Biller)
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing, collections, insurance claimsProcessing medical claims, coding, billing submissions

The Patient Account Associate and Medical Billing Specialist roles share similar responsibilities in managing billing and insurance claims. However, Patient Account Associates often focus more on patient interactions and account management, while Medical Billing Specialists concentrate on coding and claim processing. Both roles require knowledge of healthcare billing procedures and may require certification, making them closely related in the healthcare revenue cycle.

What are some common challenges patient account associates face when managing patient billing and insurance claims?

Patient Account Associates often encounter challenges such as navigating complex insurance policies, resolving discrepancies in patient accounts, and addressing billing questions from patients and providers. Staying up-to-date with changing regulations and payer requirements can also be demanding. Effective communication, attention to detail, and problem-solving skills are essential for overcoming these challenges and ensuring accurate and timely processing of claims.
What cities are hiring for Patient Account Associate jobs? Cities with the most Patient Account Associate job openings:
What are the most commonly searched types of Patient Account jobs? The most popular types of Patient Account jobs are:
What states have the most Patient Account Associate jobs? States with the most job openings for Patient Account Associate jobs include:
Patient Account Associate jobs near you
Infographic showing various Patient Account Associate job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 71% Full Time, 18% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $56,814 per year, or $27.3 per hour.

Patient Account Specialist

Pinehurst Surgical Clinic PA

Pinehurst, NC

$15 - $19/hr

Full-time

Re-posted 28 days ago

Job description

Description

JOB SUMMARY

The Patient Account Specialist is responsible for managing and maintaining patient accounts as assigned by the Accounts Receivable Manager. This position works closely with internal and external customers to resolve unpaid claims, insurance discrepancies, and patient balances through timely and accurate follow-up. The goal of this role is to maximize reimbursement, ensure correct insurance payments, and uphold the principles of the "Flawless Reimbursement" system.


RESPONSIBILITIES

  • Process patient payments, refunds, and account adjustments.
  • Identify and correct medical coding errors, data-entry mistakes, underpayments, and overpayments.
  • Assist patients with billing inquiries, insurance questions, and account discrepancies.
  • Communicate with patients via phone, email, or written correspondence regarding overdue balances & collections notifications.
  • Ensure accurate insurance payments, follow up on denied or incorrect claims, and resolve payer inaccuracies.
  • Perform billing and collection duties as needed to support the Accounts Receivable team.
  • Utilize Blue E accounts and other payer portals for verification and follow-up.
  • Counsel patients on insurance and billing matters, including pre-certification assistance.

CHARACTERISTICS

  • Exceptional verbal and written communication skills
  • Excellent analytical and problem-solving abilities
  • Strong time management and organizational skills
  • Highly detail-oriented
  • Outstanding customer service and patient support skills

Requirements

QUALIFICATIONS

  • 1-3 years of medical billing experience preferred
  • Experience working with the public and maintaining composure in fast-paced environments
  • Associate degree in a related field preferred
  • Strong knowledge of insurance and managed care plans
  • Understanding of billing and payment procedures for contractual and non-contractual payers
  • Clear and concise communication skills with a professional demeanor
  • Ability to read, comprehend, and follow written and verbal instructions
  • Ability to learn quickly and adapt to a busy healthcare setting 

PHYSICAL REQUIREMENTS

  • Sitting: Occasionally
  • Standing: Occasionally
  • Walking: Occasionally
  • Carrying/Lifting: Rarely (up to 15 pounds)
  • Stooping/Kneeling: Rarely
  • Other: N/A 

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