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Patient Account Associate Jobs in Houston, TX (NOW HIRING)

MM International

Patient Account Specialist

Houston, TX · On-site

$17.75 - $22.50/hr

Summary Patient Account Specialist Senior- ONSITE Medical Collections & Account Resolution; 3-5 ... Associates in the collection units are expected to have knowledge of the overall collection work ...

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All JobsPatient Account Associate JobsPatient Account Associate Jobs in Houston, TX

Patient Account Associate information

See Houston, TX salary details

$28.2K

$54.3K

$74.5K

How much do patient account associate jobs pay per year?

As of Aug 25, 2026, the average yearly pay for patient account associate in Houston, TX is $54,256.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $61,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient account associate?

To thrive as a Patient Account Associate, you need a strong understanding of medical billing, insurance processes, and patient account management, often supported by a high school diploma or associate degree in a related field. Familiarity with billing software, electronic health records (EHRs), and hospital information systems is typically required. Attention to detail, problem-solving abilities, and strong interpersonal communication are vital soft skills for this role. These competencies ensure accurate account handling, timely reimbursement, and positive patient interactions, which are critical for maintaining the financial health of healthcare organizations.

What are some common challenges patient account associates face when managing patient billing and insurance claims?

Patient Account Associates often encounter challenges such as navigating complex insurance policies, resolving discrepancies in patient accounts, and addressing billing questions from patients and providers. Staying up-to-date with changing regulations and payer requirements can also be demanding. Effective communication, attention to detail, and problem-solving skills are essential for overcoming these challenges and ensuring accurate and timely processing of claims.

What is the difference between Patient Account Associate vs Medical Billing Specialist?

AspectPatient Account AssociateMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred (e.g., Certified Professional Biller)
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing, collections, insurance claimsProcessing medical claims, coding, billing submissions

The Patient Account Associate and Medical Billing Specialist roles share similar responsibilities in managing billing and insurance claims. However, Patient Account Associates often focus more on patient interactions and account management, while Medical Billing Specialists concentrate on coding and claim processing. Both roles require knowledge of healthcare billing procedures and may require certification, making them closely related in the healthcare revenue cycle.

What are the most commonly searched types of Patient Account jobs in Houston, TX?

The most popular types of Patient Account jobs in Houston, TX are:

What cities near Houston, TX are hiring for Patient Account Associate jobs?

Cities near Houston, TX with the most Patient Account Associate job openings:

Patient Account Associate jobs near you
Infographic showing various Patient Account Associate job openings in Houston, TX as of August 2026, with employment types broken down into 3% As Needed, 77% Full Time, 14% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,256 per year, or $26.1 per hour.

Patient Account Representative

US Physical Therapy

Houston, TX • On-site

$17.50 - $23/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted yesterday

U.S. Physical Therapy rating

5.5

Company rating: 5.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Company Description

U.S. Physical Therapy, Inc. ("USPh"), founded in 1990, is a publicly held company that operates 700+ outpatient physical and/or occupational therapy clinics in 44 states. As one of the largest publicly traded, pure-play operators of outpatient physical and occupational therapy clinics, we are currently experiencing an exhilarating period of growth. Our clinics provide pre-and post-operative care for various orthopedic-related disorders and sports-related injuries, rehabilitation of injured workers, and preventative care.

Job Description

It is an exhilarating time of growth for USPh, and we are hiring an Onsite Patient Account Representative with strong technical ability and business acumen to join our expanding Houston team. Your role will be critical in our billing and claims department, and you will be asked to facilitate procedural requirements, including data elements, insurance verification, authorization for services, and collections for all patient portions, including prior balances. This position is onsite at 1300 W Sam Houston Pkwy S, Suite 300, Houston, TX.

Responsibilities:

  • Work closely with patients to resolve billing and payment issues.
  • Research and resolve discrepancies in patient accounts.
  • Process payments and refunds.
  • Review and update patient insurance information.
  • Communicate with insurance companies to obtain prior authorizations and verify coverage.
  • Follow up on unpaid claims and denials.
  • Maintain accurate and up-to-date patient account information.
  • Provide excellent customer service to patients and healthcare providers.
  • Collaborate with other departments to improve processes and ensure timely reimbursement.
  • Maintain knowledge of current insurance regulations and coding requirements.
Qualifications
  • High school diploma or equivalent required; Associate's or Bachelor's degree preferred
  • 1-2 years of experience in medical billing and collections
  • Knowledge of medical billing and coding, insurance regulations, and healthcare reimbursement policies
  • Strong attention to detail and ability to work independently
  • Excellent communication and customer service skills
  • Proficient in Microsoft Office, Waystar, Japari and other computer programs

Additional Information

Benefits:

  • Competitive compensation
  • Front Office Monthly Incentive based on meeting metrics
  • Excellent benefits package including 401k, health, dental, and generous paid time off
  • Multiple opportunities for professional development, specialization, and leadership
  • Employee discount plans
  • Employee Assistance Program (EAP)
  • Investment from a company that wants you to succeed and thrive.

What U.S. Physical Therapy employees say

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