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Patient Access Jobs in Rochester, NY (NOW HIRING)

Rochester Regional Health

Access Associate

Newark, NY · On-site

$17.85 - $20/hr

SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

Rochester Regional Health

Access Associate

Batavia, NY · On-site

$17.85 - $20/hr

SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

Rochester Regional Health

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

Rochester Regional Health

Access Associate

Batavia, NY · On-site

$17.85 - $20/hr

SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

Rochester Regional Health

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

Rochester Regional Health

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

Rochester Regional Health

Access Associate

Batavia, NY · On-site

$17.85 - $20/hr

SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

Rochester Regional Health

Access Associate

Newark, NY · On-site

$17.85 - $20/hr

SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

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How much do patient access jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for patient access in Rochester, NY is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.87 per hour, depending on experience, location, and employer.

What does a patient access employee do?

A patient access employee is responsible for greeting patients, verifying insurance information, collecting co-pays, and scheduling appointments. They serve as the first point of contact in healthcare settings and often use electronic health record systems to manage patient information efficiently.

What are some common challenges faced by patient access professionals, and how can they be managed?

Patient Access professionals often encounter challenges such as managing high patient volumes, handling complex insurance verifications, and ensuring accuracy in data entry under time constraints. Effective communication skills and attention to detail are essential to prevent billing errors and maintain patient satisfaction. Many organizations provide ongoing training and support, and working collaboratively with clinical and billing teams can help address issues quickly. Adapting to changing healthcare regulations and technology updates is also crucial for success in this role.

What is a patient access representative?

Patient access jobs include positions such as patient access representative, patient access specialist, patient access manager, access supervisor, and patient access coordinator. These jobs are found in a variety of medical facilities, such as a hospital or assisted living center, and involve the administration and management of healthcare access for customers. Specific duties vary depending on the position, but your responsibilities typically include the admission, intake, and registration of new patients or those returning to a hospital or medical facility. You may also handle the financial aspects of patient access services, such as verifying benefits, providing patients with information about different health care options, and offering financial counseling.

Is patient access a good career?

Patient access is a viable healthcare career that involves coordinating patient appointments, verifying insurance, and managing medical records. It often requires strong communication skills, attention to detail, and familiarity with healthcare systems and electronic health records. The role can offer stable employment and opportunities for advancement within healthcare organizations.
More about Patient Access jobs
What are the most commonly searched types of Patient Access jobs in Rochester, NY? The most popular types of Patient Access jobs in Rochester, NY are:
What are popular job titles related to Patient Access jobs in Rochester, NY? For Patient Access jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Patient Access jobs in Rochester, NY look for? The top searched job categories for Patient Access jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Patient Access jobs? Cities near Rochester, NY with the most Patient Access job openings:
Patient Access jobs near you
Infographic showing various Patient Access job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,089 per year, or $18.8 per hour.

Access Associate

Rochester Regional Health

Newark, NY • On-site

$17.85 - $20/hr

Full-time

Re-posted 26 days ago

Rochester Regional Health rating

7.3

Company rating: 7.3 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers

Job description

SUMMARY
As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.
STATUS: Full Time
LOCATION: Newark-Wayne Community Hospital - 1200 Driving Park Avenue
Newark, NY 14513
DEPARTMENT: Admitting
SCHEDULE: Monday - Friday 3 pm - 11:30 pm every other weekend
ATTRIBUTES
  • 2 year degree or equivalent combination of education and work experience preferred
  • Intermediate computer skills
  • Excellent customer service and communication skills

RESPONSIBILITIES
  • Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
  • Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
  • Billing & Payments. Collect and process payments when applicable

EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:
S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$17.85 - $20.00
CITY:
Newark
POSTAL CODE:
14513
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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