ZipRecruiter

Log In

1

Patient Access Management Jobs in Rochester, NY (NOW HIRING)

next page

Showing results 1-20

All JobsPatient Access Management JobsPatient Access Management Jobs in Rochester, NY

Patient Access Management information

See Rochester, NY salary details

$12

$18

$23

How much do patient access management jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for patient access management in Rochester, NY is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.87 per hour, depending on experience, location, and employer.

What does a patient access management do?

A patient access management professional is responsible for coordinating patient registration, verifying insurance, and scheduling appointments to ensure smooth entry into healthcare facilities. They often use electronic health record (EHR) systems and require strong communication and organizational skills. Their role helps facilitate efficient patient flow and accurate billing processes.

What is the difference between Patient Access Management vs Patient Registration Specialist?

AspectPatient Access ManagementPatient Registration Specialist
CredentialsTypically requires high school diploma or equivalent; certifications like Certified Healthcare Access Associate (CHAA) are commonUsually requires high school diploma; certifications are less common
Work EnvironmentHospitals, clinics, healthcare facilities; involves coordinating patient flow and insurance verificationFront desk, reception areas; focuses on collecting patient information and initial data entry
Primary ResponsibilitiesManaging patient access, insurance pre-authorizations, scheduling, and financial clearanceGathering patient information, verifying identity, and completing registration forms

Patient Access Management and Patient Registration Specialist roles overlap in patient data collection but differ in scope. Patient Access Management involves broader responsibilities like insurance verification and financial clearance, while Patient Registration Specialists focus on initial data entry. Both roles are essential in healthcare settings to ensure smooth patient flow and accurate records.

What are some common challenges faced in patient access management, and how can they be addressed?

In Patient Access Management, a frequent challenge is balancing efficient patient intake with ensuring accuracy in registration and insurance verification. Mistakes in these areas can lead to billing delays or denied claims, impacting patient satisfaction and revenue cycle performance. To address these challenges, many teams use robust training programs and leverage technology solutions like electronic health records and insurance eligibility tools. Collaboration with clinical, billing, and IT departments is essential to streamline workflows and quickly resolve issues as they arise.

What are the key skills and qualifications needed to thrive as a patient access manager, and why are they important?

To thrive as a Patient Access Manager, you need expertise in healthcare administration, patient registration processes, and insurance verification, usually supported by a bachelor’s degree in healthcare or business management. Familiarity with hospital information systems (HIS), electronic health records (EHR), and revenue cycle management software is typically required. Exceptional leadership, problem-solving abilities, and interpersonal communication are vital soft skills for managing teams and ensuring positive patient experiences. These competencies are crucial for streamlining patient intake, maximizing operational efficiency, and maintaining regulatory compliance in healthcare facilities.

What is patient access management?

Patient Access Management refers to the processes and personnel responsible for facilitating patient entry into a healthcare facility. This role typically includes scheduling appointments, verifying insurance, handling patient registration, and ensuring accurate data collection. Effective patient access management streamlines administrative tasks, improves patient experiences, and helps healthcare organizations maintain compliance and optimize revenue cycles. Professionals in this field often serve as the first point of contact for patients, making strong communication and organizational skills essential.

Is patient access management a good career?

Patient access management is a vital healthcare role that involves coordinating patient registration, insurance verification, and scheduling. It offers opportunities for career growth, requires strong communication and organizational skills, and often involves working in hospital or clinic environments with certifications like CPC or CPAM enhancing job prospects.
What are popular job titles related to Patient Access Management jobs in Rochester, NY? For Patient Access Management jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Patient Access Management jobs in Rochester, NY look for? The top searched job categories for Patient Access Management jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Patient Access Management jobs? Cities near Rochester, NY with the most Patient Access Management job openings:
Patient Access Management jobs near you
Infographic showing various Patient Access Management job openings in Rochester, NY as of June 2026, with employment types broken down into 3% As Needed, 63% Full Time, 27% Part Time, 2% Temporary, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,089 per year, or $18.8 per hour.

Lead Patient Access Professional

UR Medicine Thompson Health

Canandaigua, NY • On-site

$18.90 - $23.10/hr

Other

Posted 14 days ago

Job description

Patient Access Professional

Schedule:

Main Function:

Performs all functions of a Patient Access Professional as well as assists the Manager in providing support to the associates in Patient Access/Scheduling department during their shift.

Assumes responsibility for the daily department operations during shift.

Serves as a point of contact for answering questions and helping to solve problems identified by the Patient Access/Scheduling team.

Services as a point of contact during shift for associates to communicate any scheduling issues or changes that arise.

Coordinates and completes the monthly staffing schedule for all shifts to ensure proper coverage on all shifts.

Provides input to Manager for associate performance evaluations.

Performs daily/weekly/monthly regulatory and compliance audits assigned and reports audit findings to ensure all state and federal requirements are being met by all Patient Access/Scheduling associates.

Provides outstanding service to all patients, visitors, internal and external customers.

Demonstrates a positive and professional image at all times.

Ensures that accurate patient demographic and insurance information is received and verified to assure timely billing and proper reimbursement.

Must follow all Federal and State regulations associated with the registration process.

Completes other tasks assigned by Manager.

Qualifications:

Energetic individual that demonstrates knowledge in customer service is required.

Secretarial experience with strong organizational skills required. Medical background is recommended.

Computer knowledge and skills including but not limited to McKesson Paragon, EPIC and Microsoft Office products is preferred.

Education:

Associates Degree preferred or 3-5 years' work related experience required.

Medical terminology is desired.

Experience:

Excellent history of public/patient relations and strong communication skills is required.

2 - 3 years of previous registration experience desired.

3 - 5 years of previous secretary/clerical medical office experience desired.

Pay Range: $18.90 - $23.10/hr

Starting Pay: Based on experience

Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply