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Patient Access Management Jobs in Rochester, NY (NOW HIRING)

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

ED/Patient Access SCHEDULE: Monday to Friday, 3p to 11p, Every other weekend ATTRIBUTES * 2 year ... Manage incoming calls while providing necessary information; greeting patients providing direction ...

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

Manage incoming calls while providing necessary information; greeting patients providing direction ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

... patient and/or their representative with regards to their financial assistance needs ... Manages incoming calls while providing necessary information. * Greeting of patients and/or their ...

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

... patient and/or their representative with regards to their financial assistance needs ... Manages incoming calls while providing necessary information. * Greeting of patients and/or their ...

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

... patient and/or their representative with regards to their financial assistance needs ... Manages incoming calls while providing necessary information. * Greeting of patients and/or their ...

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

... patient and/or their representative with regards to their financial assistance needs ... Manages incoming calls while providing necessary information. * Greeting of patients and/or their ...

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

... patient and/or their representative with regards to their financial assistance needs ... Manages incoming calls while providing necessary information. * Greeting of patients and/or their ...

Access Associate

Batavia, NY · On-site

$17.85 - $20/hr

Manage incoming calls while providing necessary information; greeting patients providing direction ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

Access Associate

Newark, NY · On-site

$17.85 - $20/hr

Manage incoming calls while providing necessary information; greeting patients providing direction ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

Access Associate

Batavia, NY · On-site

$17.85 - $20/hr

Manage incoming calls while providing necessary information; greeting patients providing direction ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

Manage incoming calls while providing necessary information; greeting patients providing direction ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

Manage incoming calls while providing necessary information; greeting patients providing direction ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

Access Associate

Newark, NY · On-site

$17.85 - $20/hr

Manage incoming calls while providing necessary information; greeting patients providing direction ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

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Showing results 1-20

Patient Access Management information

See Rochester, NY salary details

$12

$18

$23

How much do patient access management jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for patient access management in Rochester, NY is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.87 per hour, depending on experience, location, and employer.

What is patient access management?

Patient Access Management refers to the processes and personnel responsible for facilitating patient entry into a healthcare facility. This role typically includes scheduling appointments, verifying insurance, handling patient registration, and ensuring accurate data collection. Effective patient access management streamlines administrative tasks, improves patient experiences, and helps healthcare organizations maintain compliance and optimize revenue cycles. Professionals in this field often serve as the first point of contact for patients, making strong communication and organizational skills essential.

What are some common challenges faced in patient access management, and how can they be addressed?

In Patient Access Management, a frequent challenge is balancing efficient patient intake with ensuring accuracy in registration and insurance verification. Mistakes in these areas can lead to billing delays or denied claims, impacting patient satisfaction and revenue cycle performance. To address these challenges, many teams use robust training programs and leverage technology solutions like electronic health records and insurance eligibility tools. Collaboration with clinical, billing, and IT departments is essential to streamline workflows and quickly resolve issues as they arise.

What are the key skills and qualifications needed to thrive as a patient access manager, and why are they important?

To thrive as a Patient Access Manager, you need expertise in healthcare administration, patient registration processes, and insurance verification, usually supported by a bachelor’s degree in healthcare or business management. Familiarity with hospital information systems (HIS), electronic health records (EHR), and revenue cycle management software is typically required. Exceptional leadership, problem-solving abilities, and interpersonal communication are vital soft skills for managing teams and ensuring positive patient experiences. These competencies are crucial for streamlining patient intake, maximizing operational efficiency, and maintaining regulatory compliance in healthcare facilities.

What is the difference between Patient Access Management vs Patient Registration Specialist?

AspectPatient Access ManagementPatient Registration Specialist
CredentialsTypically requires high school diploma or equivalent; certifications like Certified Healthcare Access Associate (CHAA) are commonUsually requires high school diploma; certifications are less common
Work EnvironmentHospitals, clinics, healthcare facilities; involves coordinating patient flow and insurance verificationFront desk, reception areas; focuses on collecting patient information and initial data entry
Primary ResponsibilitiesManaging patient access, insurance pre-authorizations, scheduling, and financial clearanceGathering patient information, verifying identity, and completing registration forms

Patient Access Management and Patient Registration Specialist roles overlap in patient data collection but differ in scope. Patient Access Management involves broader responsibilities like insurance verification and financial clearance, while Patient Registration Specialists focus on initial data entry. Both roles are essential in healthcare settings to ensure smooth patient flow and accurate records.

Is patient access management a good career?

Patient access management is a vital healthcare role that involves coordinating patient registration, insurance verification, and scheduling. It offers opportunities for career growth, requires strong communication skills, and often involves working in hospital or clinic environments with certifications like CPC or CPAM. The role can provide stable employment and a pathway into healthcare administration.

What does a patient access management do?

A patient access management professional is responsible for coordinating patient registration, verifying insurance, and scheduling appointments to ensure smooth entry into healthcare facilities. They often use electronic health record (EHR) systems and must have strong communication and organizational skills. Their role helps facilitate efficient patient flow and accurate billing processes.

What are popular job titles related to Patient Access Management jobs in Rochester, NY?

For Patient Access Management jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Patient Access Management jobs in Rochester, NY look for?

The top searched job categories for Patient Access Management jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Patient Access Management jobs?

Cities near Rochester, NY with the most Patient Access Management job openings:

Infographic showing various Patient Access Management job openings in Rochester, NY as of June 2026, with employment types broken down into 3% As Needed, 63% Full Time, 27% Part Time, 2% Temporary, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,089 per year, or $18.8 per hour.

Access Specialist I- Main Campus- Full Time

Pavilion, NY • On-site


Dayton Children's Hospital
Health Care and Social Assistance • 1 - 5K employees

7.4

Company rating: 7.4 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

349th of 1,064 rated hospitals

People enjoy working here

Good employer

Recommended by students


Full-time

Posted 28 days ago


Job description

Facility:Dayton Children's - Main CampusDepartment:Patient Access - Main CampusSchedule:Full timeHours:40Job Details:Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children's Hospital financial solvency.

Department Specific Job Details:

Shift

  • Monday-Friday
  • 9:00am-5:30pm
  • Will rotate between Main Campus, Child Health Pavilion and the Hope Center
  • Every 10th Saturday

Education

  • High school diploma or GED required


Experience

  • Customer service (front desk/patient facing)
  • Healthcare (preferred)


What Dayton Children's Hospital employees say

Pay

Benefits

Hours and flexibility

Workplace

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