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$15

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$93

How much do patient access manager jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for patient access manager in Decatur, GA is $36.72, according to ZipRecruiter salary data. Most workers in this role earn between $23.70 and $36.39 per hour, depending on experience, location, and employer.

What Does a Patient Access Manager Do?

As a patient access manager, you work in a hospital, overseeing the admissions and registration department. In this role, your job duties include training new staff members, enforcing health care policies, managing patient scheduling, and addressing patient concerns. You are accountable for the accuracy of all data collected in the admissions process. In the health care industry, there are many government regulations. You must make sure that all admissions processes comply before allowing access to health care services. To become a patient access manager, you may need a bachelor’s degree in healthcare administration. However, you can find work without a degree. You also need 5 years of health care experience.

What are the key skills and qualifications needed to thrive as a Patient Access Manager, and why are they important?

To thrive as a Patient Access Manager, you need expertise in healthcare administration, revenue cycle management, and a bachelor's degree in health administration or a related field. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and insurance verification platforms is essential, with certifications like CHAM (Certified Healthcare Access Manager) being advantageous. Exceptional leadership, problem-solving, and customer service skills help manage teams and ensure a positive patient experience. These skills are crucial for optimizing patient intake processes, ensuring regulatory compliance, and enhancing overall operational efficiency in healthcare settings.

What is the difference between Patient Access Manager vs Patient Registration Coordinator?

AspectPatient Access ManagerPatient Registration Coordinator
CredentialsHigh school diploma or equivalent; some roles may prefer healthcare certificationsHigh school diploma or equivalent; healthcare experience beneficial
Work EnvironmentSupervisory role overseeing registration staff in hospitals or clinicsFrontline role interacting directly with patients during registration
ResponsibilitiesManaging patient access processes, staff supervision, ensuring complianceRegistering patients, collecting data, verifying insurance

The Patient Access Manager oversees the patient registration process, supervising staff and ensuring compliance, while the Patient Registration Coordinator handles the direct registration of patients. Both roles require similar credentials but differ in scope and responsibilities within healthcare facilities.

What are some common challenges faced by Patient Access Managers, and how can they effectively address them?

Patient Access Managers often encounter challenges such as managing high patient volumes, ensuring accurate insurance verification, and maintaining compliance with healthcare regulations. Effective communication, strong organizational skills, and leveraging technology solutions can help address these issues. Building a well-trained team and fostering collaboration with clinical and administrative departments are also key to successfully navigating these challenges and ensuring a positive patient experience.

What does a Patient Access Manager do?

A Patient Access Manager oversees the administrative processes that allow patients to enter a healthcare facility, such as scheduling, registration, insurance verification, and admissions. They ensure that these processes run smoothly and efficiently, so patients have a positive experience from the moment they arrive. Patient Access Managers also supervise staff, manage patient flow, and ensure compliance with healthcare regulations and privacy laws. Their role is critical to both the operational success of the healthcare facility and the satisfaction of its patients.
More about Patient Access Manager jobs
What are the most commonly searched types of Patient Access jobs in Decatur, GA? The most popular types of Patient Access jobs in Decatur, GA are:
What are popular job titles related to Patient Access Manager jobs in Decatur, GA? For Patient Access Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Patient Access Manager jobs in Decatur, GA look for? The top searched job categories for Patient Access Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Patient Access Manager jobs? Cities near Decatur, GA with the most Patient Access Manager job openings:
Patient Access Manager jobs near you
Manager, Patient Access - Aflac Cancer & Blood Disorders Center

Manager, Patient Access - Aflac Cancer & Blood Disorders Center

Children's Healthcare of Atlanta

Brookhaven, GA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Children's Healthcare Of Atlanta rating

7.5

Company rating: 7.5 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

231st of 881 rated healthcare providers

Job description

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs).
Work Shift
Day
Work Day(s)
Monday-Friday
Shift Start Time
8:00 AM
Shift End Time
5:00 PM
Worker Sub-Type
Regular
Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.
Job Description
The Aflac Cancer and Blood Disorders Center of Children's Healthcare of Atlanta is one of the largest pediatric cancer and blood disorders programs in the country. We care for children and young adults with a wide range of cancer and blood disorders-from the most common to those rarely seen outside of the top centers. We are searching for a high performing, collaborative leader to serve as the Manager, Patient Access, overseeing access operations for the center located at the Arthur M. Blank Hospital.
In this role, you will oversee daily patient access operations, including registration, scheduling, and front-end revenue cycle processes, to ensure a seamless, compassionate experience for patients and families. You will lead efforts to optimize clinic schedules and templates, referral intake, pre-visit workflows, and coordination of complex, multidisciplinary appointments and procedures. In this role, you will monitor and improve access metrics and drive operational efficiency for the assigned clinics and programs within the Aflac Cancer and Blood Disorders Center.
As a key operational leader, the Manager, Patient Access will support high-volume, high-acuity outpatient and inpatient services, including infusion, procedural areas, and multidisciplinary clinics. You will collaborate with clinical and administrative leaders to support an evolving strategic plan, including new programs, expanded services, and innovative care models that ensure timely, equitable access to life-saving care for children with cancer and blood disorders.
Experience

  • 5 years of experience in a supervisory role
Preferred Qualifications
  • Experience in health care patient access setting
Education
  • Bachelor's degree or 10 years of Patient Access supervisory experience in lieu of degree
Certification Summary
  • No professional certifications required
Knowledge, Skills, and Abilities
  • Must be able to supervise and coordinate patient registration and financial services operations
  • Must have excellent oral and written communication ability
  • Must be able to train and supervise personnel and work well with other hospital department and leaders
  • Must have strong organizational and analytical skills
  • Must be able to apply basic verbal and non-verbal communication to identify and reduce patient and family/friends anxiety and concerns
  • Competency in Microsoft Office; advanced Excel skills are required
  • Experience with Epic SlicerDicer, Qlik, or Power BI is preferred as these tools will be used to pull reports, analyze trends, view metrics, and identify root causes for process improvement.
Job Responsibilities
  • Uses appropriate all statistical and financial reports as tools to analyze and direct departmental operations.
  • Maintains quality control programs, including reviews of work performed by staff as well as denial information as appropriate in-Patient Access department.
  • Orients and provides in-services and training, continuing education, and development to all persons in Patient Access department.
  • Recommends space and other services needed by Patient Access department.
  • Determines qualifications and competence of Patient Access department staff members.
  • Allocates staff to quickly respond to volume and patient/family needs.
  • Tracks volumes and turnaround times to ensure ongoing attention to timely processing.
  • Supports the mission, vision, and values of Children's Healthcare of Atlanta and the department.
  • Monitors staffing expense and adjusts staffing levels, as appropriate to meet patient demand consistent with departmental budget.
  • Responsible for all aspects of managing and leading a team including: interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees.
  • Mentor team members to encourage personal and professional growth.
  • Encourage ongoing skill development by providing opportunities for continued education.

Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
Primary Location Address
2220 North Druid Hills Road
Job Family
Patient Financial Services

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