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Passenger Service Jobs (NOW HIRING)

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Passenger Service

Miami, FL · On-site

Passenger Service Work Location: Miami, FL Job Type: C2C/Fulltime/W2 Job Details: The Staff Accountant will report directly to the Miami International Airport Office Manager and have dotted line ...

SUNLINE SERVICES INC

Passenger Service

Chicago, IL

$15 - $19/hr

Responsible for Passenger Check in, Boarding & Baggage Services. * Interacts with Airline customers * Emphasis on Quality Services * Demonstrate a Safety-First attitude Requirements Previous ...

159559 Sunline Services

Passenger Service

Chicago, IL · On-site

$18.15 - $19.15/hr

Responsible for Passenger Check in, Boarding & Baggage Services. * Interacts with Airline customers * Emphasis on Quality Services * Demonstrate a Safety-First attitude Requirements Previous ...

SFO

Passenger Service Agent

Burlingame, CA

$22.30/hr

As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - "To provide the ...

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How much do passenger service jobs pay per hour?

As of May 30, 2026, the average hourly pay for passenger service in the United States is $15.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Passenger Service Agent, and why are they important?

To thrive as a Passenger Service Agent, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with airline reservation systems, check-in software, and baggage handling procedures is typically required. Excellent communication, problem-solving abilities, and a calm demeanor under pressure help you stand out in this role. These skills ensure smooth passenger experiences, efficient airport operations, and the ability to effectively handle unexpected situations.

What are some common challenges faced by Passenger Service Agents and how can they be managed?

Passenger Service Agents often encounter challenges such as handling irate customers, managing last-minute schedule changes, and efficiently coordinating with various airport departments under time pressure. Effective communication, strong problem-solving skills, and the ability to stay calm under stress are essential for success. Many companies offer ongoing training and support to help agents develop these skills and maintain a positive passenger experience, even during peak travel times.

What are Passenger Service jobs?

Passenger Service jobs involve assisting travelers at airports, train stations, or other transportation hubs. These roles typically include tasks such as checking in passengers, answering questions, handling luggage, ensuring safety procedures are followed, and providing customer support. Passenger service agents play a crucial role in creating a positive travel experience by offering information and resolving issues that may arise during a passenger’s journey. The position requires strong communication skills, patience, and the ability to handle stressful situations calmly.

What is the difference between Passenger Service vs Ticketing Agent?

AspectPassenger ServiceTicketing Agent
CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills, sometimes certification
Work EnvironmentAirports, train stations, bus terminalsAirports, travel agencies, ticket counters
Employer & IndustryAirlines, rail companies, bus servicesAirlines, travel agencies, transportation providers
Job FocusAssisting passengers, boarding, baggage handlingSelling tickets, reservations, customer inquiries

Passenger Service and Ticketing Agent roles both serve travelers but focus on different aspects of the journey. Passenger Service involves assisting passengers throughout their travel experience, while Ticketing Agents primarily handle ticket sales and reservations. Both roles require customer service skills and are common in transportation industries like airlines and railways.

More about Passenger Service jobs
What are the most commonly searched types of Passenger Service jobs? The most popular types of Passenger Service jobs are:
What states have the most Passenger Service jobs? States with the most job openings for Passenger Service jobs include:
What job categories do people searching Passenger Service jobs look for? The top searched job categories for Passenger Service jobs are:
Passenger Service jobs near you

Passenger Service

Jobs on Cash

Miami, FL • On-site

Other

Posted 12 days ago

Job description

Job Title: Passenger Service
Work Location: Miami, FL
Job Type: C2C/Fulltime/W2
Job Details:
The Staff Accountant will report directly to the Miami International Airport Office Manager and have dotted line reporting to Corporate Controller and be a key member of the accounting department. This position will perform day-to-day billing, accounts payable, accounts receivable, month-end close and file various taxes for the Miami office.
Key responsibilities:
Billing for MIA aviation branch
Accounts Payable for MIA aviation branch
Accounts Receivable for MIA aviation branch
Manage daily cash activity
Account reconciliations including sales to the P&L and sales tax liability
Prepare sales tax returns
Bank reconciliations
Assist in the financial reporting process and external audit including the accumulation of support and responding to audit inquiries
Equal Opportunity Employer
The Company is an equal opportunity employer, where employment is based upon personal capabilities and qualifications, in compliance with all applicable federal, state, and local fair employment practices laws. The Company strictly prohibits and does not tolerate discrimination against employees, applicants, interns, or any other covered persons because of age, race, creed, color, religion, sex, including pregnancy, gender, actual or perceived gender identity or expression, transgender status, actual or perceived sexual orientation, national origin, alienage or citizenship status, marital status, familial status, caregiver status, military status, including past, current, or prospective service in the uniformed services, genetic information, status as a victim of domestic violence status, actual or perceived physical or mental disability or any other protected characteristic as established by applicable law.